Came here after a sad mishap with rentals from a shop elsewhere that ended with an ankle injury…read more They were very busy the day we came, but it was 100% worth the wait. Keith was a true star - extremely knowledgable, kind, and a pro with respect to the equipment. He was very helpful and patient throughout. Asked pertinent questions about skiing ability, and took the time to explain ski tuning the next day when we went to pick up our gear. All hail the master at boot fitting! 10/10.

After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

Ryan F. Is hands down GREAT! Extremely helpful, beyond knowledgeable on all products and materials…read morefor outerwear. Each and every time I've gone in his remembered my name and greeted me pleasantly. Burton makes in my opinion The Best products, and not just for Winter Activities. I've been riding Burton Sense 1992... there is nothing comparable.

There were associates wearing masks under their noses and no one was really counting how many…read moreshoppers were in the store. Went in to heat mold my new step on boots. No scheduling required. The heat mold process is pretty hands off. An associate with put in the heat blaster and after that it's all you. Took about 10-15 minutes to heat up my boots and additional 10-15 minutes of walking around and going outside to roll the boots on the stones to create an arch. I recommend wearing your thickest socks and an additional one or two thin wool socks underneath to push out the foam/material if the boots were tight to begin with. Lots of deals. You can use the 10% VIP discount if you sign up with Wrentham Outlets.

This year we decided to get into skiing, and what a wonderful experience it's been…read more It started with a visit to Ski Haus on November 1st. The staff there was extremely courteous, and made my 6 year old daughter feel at home. They were so nice to here, and Oliver the dog is so sweet. They set my daughter up with a great package that's cute and cost effective. I came in a day later and love my set up. They also saved me from buying an overpriced set of goggles that fogs up! What really sticks out though, is when I came in to get my ski-boots refitted. I'm new to this all, but they took great care of me and now my boots fit like a comfortable glove. Ski Haus is awesome. Make an appointment and start an awesome adventure.

Fantastic service. Mounted my bindings to my skis within a couple of hours and the staff was…read morefriendly the entire time! Other shops in the area had turnarounds of a week so I appreciate the timeliness of their service. They also demonstrated the boot release and gave helpful tips for skiing. Overall had a great time and highly recommend them for tuning services - the new skis also looked reasonably priced too

I was in Country Ski a few weeks back getting ready for my snowboarding trip to Whistler for New…read moreYears. I needed some soft goods and since I don't have much time to stay up to speed with what's going on in gear world, I was looking to enlist the help of their staff. Usually I don't do this, especially in specialty shops, because I don't like the pressure to buy or bad vibes for not knowing ridiculous details of what I thought was just a sweater. One of the sales guys approached me (Ray, I think?) while I was checking out their jackets. Being a reduce, reuse, recycle kinda guy, i was happy to learn the Planet Earth jackets they stock use sustainable fabrics. They had a great selection which made finding something that fit my style easy. Ray was asking me questions while I was grabbing some other stuff and he suggested I check out their custom footbeds. I've been using Superfeet and love them, but felt a step up in the footbed department would be instrumental in getting my riding to the next level. I was hoping the custom footbeds would have an impact similar to using the right running shoes for my foot/strike. They worked out way better than I expected! I had no problems with the new boots I got for Christmas (K2 Maysis) on my first day out. Footbed and boot overall felt great. That was a huge for my week long trip in Whistler! The gears kept me dry, warm, and comfortable which is precisely what I need. Custom footbeds are killer. It's a huge step up! Got a great deal on everything. Knowledgeable staff helped me find some things I might have missed (they even had a helmet delivered the next morning from one of their other stores), and they gave me some great advice on caring for my equipment, too. 5 stars for customer service, price, and selection.

This place is amazing! I came in here recently to buy my first set of skis and boots, and as a…read morenovice skier, I was worried of being upsold. The staff couldn't have been nicer and happily answered all of my questions. They didn't pressure me at all and spent a ton of time working with me to find the perfect gear. I got an incredible deal on boots and skis with the summer mark downs. Shout out Dave for his time and attention! Highly recommend!!!

This place is always great. I've been coming to the Ski House for a few years because of their…read moreexceptional service and expertise. There are some other local ski and snowboard stores closer to my home, but I choose to come here because I've never had a bad experience. Their staff is incredibly knowledgeable and friendly. They'll answer any questions and make recommendations based on what you're looking for and your level of expertise in skiing or snowboarding. My latest trip I was picking up some skis I had tuned and waxed and decided to pick out a boot bag. The manager of the store offered me a few different color options, and after selecting one, gave me a 15% sale discount just 'for the heck of it'. I love coming to these guys every year and am happy to give them my repeated business.

Earlier this year, my husband and I found ourselves in the market for cross country skis. A little…read morelate to the game for the season (and perhaps the year with recent shipping delays) the employees at The Ski House were incredibly helpful in our search for gear in time for a February trip to Lake Placid, NY. After striking out at stores throughout Rhode Island, we found ourselves extending our search to Massachusetts and Connecticut. Most stores simply laughed when we mentioned we were looking for two full packages of boots, skis, and poles. The Ski House not only took our inquiry seriously but worked out a viable solution and game plan to help us find everything we were looking for. We worked most of our purchase out over the telephone, saving us precious time, gas, and mileage during our search. The Ski House gathered all of our ski equipment (minus the boots) based on height and weight and held it for us with a small deposit until we could get to the store for pickup. They talked us through the requirements we'd need in a boot and offered several suggestions on where we might be able to locate a couple pairs. With their guidance in mind, we found boots online same day that were compatible with the Alpina skis coming our way. Our excellent experience extended through to purchase. Everyone we encountered in-store was pleasant and knowledgeable. Our skis and bindings were set up in no time, poles measured and tested based on our height, and final purchase handled quickly and efficiently. Thanks to The Ski House, we were able to cruise the trails on our vacation in our new gear not long after!!

We went in last week and Doug was absolutely amazing. He not only helped us pick out bikes, but was…read moreso knowledgeable and helpful fixing our old one. When we were having trouble fitting all of our bikes on our car bike rack, Doug came out and helped us put our bikes on the rack. He was so patient the entire time we were there. He even ran inside to get a tool to space out our rack better. He went above and beyond; we will definitely be going back to sun and ski, anytime we need bike or ski equipment thanks to Doug.

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Great selection of gear. Ted and the staff are super helpful and friendly, we always enjoy going in.read more

Avie's Ski and Sports is AWESOME. They have the very best staff and service. They were very helpful…read morewhen I needed a new set of skies (after 20 years on my last pair). The staff were very knowledgeable, helpful, friendly, and otherwise outstanding. They went more than out of their way to get me into the right skis for me. 100 out of 10. Would recommend.

Just dropped off a pair of skis for binding adjustments, sharpening and waxing. I purchased these…read moreat a ski swap- kinda bought them on a wish and a prayer and I lucked out. Binding adjustment is $30 - bindings have to be moved to accommodate the boots. Sharpening and waxing is $30. Since I'm skiing until New Years, I agreed to a pick up after Christmas.

Unsafe Bindings + Poor Customer Service…read more.. Key Points -Bindings are key to safe skiing, and they made three separate mistakes on the ski/binding combo I purchased from them. -They did not provide an adequate solution to the mistakes or stand by the product they sell, leaving me with a setup I can't trust. My experience at Summit has me concerned about the safety of the work they perform. Considering the danger this can put others in, coupled with the lack of responsiveness by the store, I felt this review was important for others to read. I expect that they might respond to this review, so I've tried to be as objective as possible...please consider my entire experience in forming your own judgment about their business. Mistake 1 - Incorrect mounting position - I bought a pair of skis, bindings, and boots from them less than a year ago. They incorrectly mounted the bindings more than 3cm ahead of the factory indicators (see photo) and let me take them home, where I identified the issue on my own. The store admitted the mistake, which required a remount before I even got them on the slopes. While they gave me a $50 credit, it took up a lot of my time, reduces the longevity of the ski (typically only 3 mounts per ski), and, most importantly, highlights the low attention to detail. Mistake 2 - Binding ripped out - After less than a year from the second mount, two screws came out of a toe piece while I was using them, with the remaining two almost ready to pop...a potentially dangerous scenario (see photo). I brought them to another shop, where they initially gasped in shame thinking they had done the mount, highlighting that 1.) this should not happen, 2.) it was unlikely they were installed properly, and 3.) the other toe piece was just a matter of time before falling off too. I brought the skis back to Summit to have them look at it. In my quest for objectivity, I must note that I can't be 100% sure this wasn't a fluke incident, but my 30 years of skiing experience, Summit's initial mistake, and the other shop's opinion are enough to warrant concern about the install quality. Mistake 3 - Insufficient repair - I called the next day, and without them communicating to me first, they claimed to fix the problem by doing what is called a helicoil on two screws. When I pointed out that there were at least 6 other screws I (and the other shop) didn't trust, I was told that helicoils for all screws would be the way to have full confidence. When they called the owner to see if the store could cover this relatively modest cost (less than $100), I was declined, thereby implying that they do not back their product with full confidence, leaving me with tarnished skis that I frankly can't trust. They did make a defense that both the skis and bindings I purchased from them are known for ripping out, but my research couldn't confirm this as a widespread issue, on top of which it would imply that they sold me junk equipment and won't stand by it. So, mistake 3 was an insufficient fix and unwillingness to do the fix they said would give me full confidence. While I'm just one review (although 3 separate issues), I hope this proves helpful to others considering business with Summit. At the end of the day, they seem willing to let me leave the shop with skis that aren't done right time and time again, which is why I would encourage others to take their business elsewhere. P.S. I do believe I remained calm, respectful, and rational when dealing with them as we explored the options. For example, they came up with the idea of the complete helicoil, which I was willing to compromise on before the owner declined covering the cost.

Came in today to buy new ski boots. Worked with Emily and she was amazing! Very knowledgeable and…read morepatient with me. Even after not buying new boots she still made me feel comfortable. Worth the hour drive to come here. Thank you for making my day!!

HORRIBLE CUSTOMER SERVICE!!! I bought skis on line that they…read morehad plenty of stock. The skis were supposed to be ready for pick up in 4 hours. Two days late, no email. I called and manager said the order is being processed and wait for an email. Two weeks later, no email. I called and the same manager said the same thing. Finally when I got upset and demanded a call back. She called back later to say they don't have my skis. She then offered me different skis for much more $$$. Is this legal??? Each time I called, I got the feeling that the manager thought she was smarter than me and my problem.

I went to Ski Barn mid season to find used skis for my 14 year old son. We walked into Dave & Paul…read moreworking the store. At first I was a little hesitant because I don't know much about skis and didn't want to be sold something we didn't need. The skis we brought in were purchased at a ski swap earlier this year; they were pretty tired and started to splinter at the tips. Dave & Paul explained the skis were good for someone at some point; not for my son at his skill level and usage. Dave helped us find a pair of new skis that would work best for my son for many season. Dave didn't pick the most expensive pair he explained why he chose the pair he did for my son. We got to talking; turns out Dave lives close to my house-he offered to drop the skis off once he put the binding on them. It turns out he put the bindings on right then and there; it was appreciated. I didn't feel 'had' or pressured to buy anything. I read the reviewer with the online purchase. I can understand why a local store like Ski Barn would be put off by online items; skis are an in person purchase but no one likes to feel bad when going into a store. To that I would state; these guys are confident and know what they are talking about. Maybe confidence was confused/felt like pressure or picking. To anyone going to Ski Barn I suggest- LISTENING. Everyone wants to know everything about everything but let the experts like Dave and Paul explain things to you. Seems like a place they want your return business not the one time sale. We will be back for all our equipment needs.

I purchased skis and bindings from Al's Ski Barn in December 2025. When I followed up with a few…read morequestions about the bindings, the response came quickly, which was great, but it felt unnecessarily snarky and condescending. That kind of tone really soured the experience. Additionally, I compared prices for my specific ski and binding model and found better deals at other reputable retailers like evo and Backcountry.com. If you're looking for the best value and more friendly support, I'd recommend shopping around before choosing this retailer.