Earlier this year, my husband and I found ourselves in the market for cross country skis. A little…read morelate to the game for the season (and perhaps the year with recent shipping delays) the employees at The Ski House were incredibly helpful in our search for gear in time for a February trip to Lake Placid, NY. After striking out at stores throughout Rhode Island, we found ourselves extending our search to Massachusetts and Connecticut. Most stores simply laughed when we mentioned we were looking for two full packages of boots, skis, and poles. The Ski House not only took our inquiry seriously but worked out a viable solution and game plan to help us find everything we were looking for. We worked most of our purchase out over the telephone, saving us precious time, gas, and mileage during our search. The Ski House gathered all of our ski equipment (minus the boots) based on height and weight and held it for us with a small deposit until we could get to the store for pickup. They talked us through the requirements we'd need in a boot and offered several suggestions on where we might be able to locate a couple pairs. With their guidance in mind, we found boots online same day that were compatible with the Alpina skis coming our way. Our excellent experience extended through to purchase. Everyone we encountered in-store was pleasant and knowledgeable. Our skis and bindings were set up in no time, poles measured and tested based on our height, and final purchase handled quickly and efficiently. Thanks to The Ski House, we were able to cruise the trails on our vacation in our new gear not long after!!

Absolute scam . Sold me the wrong size ski boots, claiming they're "supposed to be tight." As a…read morebeginner, I trusted their so-called expertise. Turns out, they were cutting off my circulation after two runs. Three other shops confirmed they screwed up. Wasted $100++ trying to fix their mistake. Went back, and they ADMITTED they sold me the wrong size--then refused to do anything about it. No refund, no exchange, just pathetic and was told" buy new ones." Now I'm out hundreds of dollars with boots I can't wear. Incompetent, dishonest, and a complete waste of time. Avoid this place at all costs.

This is our spot for all our tennis needs. Racquets, grips, grip wrap, TENNIS BALLS, strings,…read morestringing, sneakers, and customer service.

What a great place!! We came for the ski rental program but we'll definitely be back to shop! The…read morestaff was so helpful and friendly. I loved that there was no "upselling" and it was not intimidating. I would definitely recommend this place to anybody!!

Super friendly knowledgeable staff, they really take the time to make sure you understand how to…read moreuse and care for the equipment properly. I left feeling more confident. 100% recommend

Best place to find affordable gear for u or whoever needs it. Awesome location and even better…read morestaff on site.

The help and service at Anderson's has always been excellent. Highly recommended and a great…read moreresource

Great service! I got new Dali boots there and they really took the time to help me get the right…read morefit.

Great selection of gear. Ted and the staff are super helpful and friendly, we always enjoy going in.read more

Avie's Ski and Sports is AWESOME. They have the very best staff and service. They were very helpful…read morewhen I needed a new set of skies (after 20 years on my last pair). The staff were very knowledgeable, helpful, friendly, and otherwise outstanding. They went more than out of their way to get me into the right skis for me. 100 out of 10. Would recommend.

After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

I just left this shop after spending about 1.5 hours working with Greg on a new pair of boots. I…read morecan't say enough good things about this experience. After measuring my feet he brought out at least 6 pairs of boots from an assortment of companies. He explained the features of each one and his goal was to find me the perfect fitting boot no matter how long it took. I was very impressed and would recommend this shop to anyone looking for anything ski related.

The staff was amazing answered all our questions. Very accommodating. Good value and selection.read more

We went to buy my son cross-country skis for Christmas, but it was a frustrating experience from…read morethe start. It took a while to get someone to help, and when a woman finally came out, there was only one other customer in the store at the time. She helped us find the right size boots, then wandered off before my son had finished trying them on. She didn't return to assist us with the skis and poles and instead started helping other customers while we waited. After nearly 20 minutes, she came out with an older gentleman, but instead of helping us right away, he went to help the people next to us, who were already being assisted, and then ignored us completely as he walked past. I was frustrated at this point, so I snapped and told him, "It's us. She wants you to help us." I apologized afterward and explained that we had been waiting for her for almost 20 minutes, watching her assist other customers before coming back to finish with us. He was very kind and helped us with the skis and poles, and I asked if there was a package deal for buying everything together. He went to check on it for us. While we were waiting, a woman's two toddlers were knocked over by some dogs that had appeared out of nowhere. The kids were scared and started crying. As the woman tried to calm them, I moved closer to the counter to put myself between the dogs and her children, and asked the woman behind the counter why the dogs weren't on leashes. That's when another woman came out of the back, grabbed the dogs (apparently hers), and then yelled at me to leave. I responded, "Your dogs knocked over children, and I'm the one who needs to leave? I came here to shop locally, and you ignored us for 20 minutes, only to tell us to leave now? This is the worst service I've ever had." Needless to say, I took my business to REI instead.

I had a great experience...until I left and realized that the wrong model of bike had been…read morepurchased. I wanted one that had certain features included, and the model ordered didn't have any of them. When I called for assistance, I was told all of the "add ons" I wanted could be purchased once they knew I actually liked the bike. This was confusing to me, and felt very dismissive. I didn't want to wait weeks for a bike to come in, bring it home, and then wait weeks for fenders and other parts to come in before I could really ride it the way I wanted to. I'm not sure if they didn't know (or want to admit) that they had ordered the wrong model, or if there was something more icky going on...but with the size of purchase...I no longer felt comfortable. I canceled my order and went elsewhere.

Selection of in stock inventory is in NO WAY representative of the website. Unless you are open to…read moreswitching things up, the IT guy in TX has no clue what is in stock. In their defense, the manager substituted a comparable item at the same price. P.S. expect little or no input to a gear purchase on alpine unless you are working with the manager..and avoid the whole board side. The staff has a serious tude.

Great shop knowledgeable and helpful staff. Owner is the best…read more Will buy at no other shop!

Excellent service. Purchased a set of skis and also rented skis. They are knowledgeable and took…read moretime to answer my questions even when it was a busy sale weekend.

Not quite a fan of this store. I usually only find Teva sandals for great prices. These are the…read moreonly shoes I'll wear to Disney and since I go so often I always come in here to find them and I usually do at a great price, but they never really switch up the styles. I would love to find another comfortable brand of shoe that can handle long walking distances but I never seem to find much in my size. The styles are a bit pricey and too fancy for my liking plus the shoe section can be an absolute mess with shoes not in the correct spots and all over the floor. I completely disregard the clothes because a few times I've seen a sign that says an item was under $39.99 and then you look at the price tag the Nordstrom rack price tag, and it was over that amount so I was very confused by this. I also don't like the style of the clothing in here. It's just not my cup of tea but that's fine. It might be for others but they do carry the shoes that I need so that's why I continue to come here. I've also never seen an employee greet me ever only when I'm checking out. Very odd.

This store has amazing service and a great selection of clothes! Very affordable as well. I got my…read moremoney's worth for my brother's wedding.