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    XFINITY MOBILE

    1.6 (7 reviews)

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    Phone Hub - Before

    Phone Hub

    (3 reviews)

    BUYER BEWARE!! I…read morewent here after my screen was cracked and glitching and I was told I could replace the screen for $212.00. I figured okay, well I really needed it be fixed, so I paid for it and I picked it up later. However, within less than 24 hours the screen had cracked in two spots so I went back to tell them it needs to be fixed and the guy was very dismissive and extremely unhelpful ignoring me when I kept asking how this would be resolved. He then said I could pay another $212.00 and they could replace it again. I explained it had been less 24 hours and it was already cracked because of a cheap shoddy screen but he then said he could take $10 off so $202.00 to replace it. Are you kidding me?!! I told him I wanted to speak to the manager about my concern and he said he wasn't available and to leave my number and he would get back to me sometime next week. I explained I had literally seen and heard him talking to the manager twice only minutes before while talking to a customer buying an expensive phone but now he was not available to speak to me. Even the other customer could see how inappropriate this was. Seriously, do you not think people can see how ignorant you are acting? ABSOLUTELY HORRIBLE customer service, very disrespectful to the customer and clearly shoddy work with a cheap screen replacement that doesn't last 24 hours before becoming cracked. I should have trusted my instincts, the guy behind the counter looked very unkempt, greasy, and shifty never making good eye contact. Its worth going to a reputable business establishment like Best Buy and getting professional service rather than getting taken advantage of at this unethical and shady place.

    Wasn't sure if this was going to be a good day but thank you to the Phone Hub it is most excellent…read morethank you so much for amazing repair God bless the earth with your store

    XFINITY MOBILE - mobilephones - Updated May 2026

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