Hilton St. Augustine Historic Bayfront location has great views of Matanzas Bay and the Bridge of Lions. We came here for July 4th weekend and were not disappointed. Unfortunately the balcony rooms on the Bayfront were unavailable, so we booked a corner balcony room overlooking the historic district buildings and iconic streets filled with boutique stores. We were on the second floor overlooking Charlotte Street/Treasury Street. We could hear the live music from the Saints restaurant next door at night. Very little car noise at night. Public street parking maybe hard to find during busy times such as July 4th weekend and the lots were slightly expensive. Luckily most restaurant and local attractions were walkable so we left our car in the hotels, where the valet was also expensive but convenient. You can also buy a ticket to the Hop off and Hop on trolley right at the Hilton front desk, which takes you to the different tourist attractions that was slightly farther away. For July 4th, the hotel had a BBQ in front of the hotel. It was nicely done. The staff went above and beyond to make the event enjoyable for the guests. Tents were set up for outdoor seating, to eat grilled food, drink and listen to music. At night, you can see the fireworks right outside the hotel. Highly recommend and would definitely come back to this hotel when we visit St. Augustine again. read more

See all

Fast trip, only one night with cousin. We had a bay-front room with a cute little balcony. The room was large and clean, bed was super comfortable. Staff was fantastic. And we had one of the most delicious hotel breakfasts I have ever had..well prepared and fresh. The room rate is insane in June; one night with valet was close to $500. But it's a great location and property. It's wonderfully decorated during the holidays, too. But listen, it's an awkward layout (like much of St Augustine) and now that I travel with an elderly parent, I tend to notice these things. There are ADA rooms but this property consists of different buildings, walk ways, elevators, and hallways. Be prepared and call the hotel for information. They are great. I would stay here again in a heartbeat. We usually stay at Casa Monica, but they need to update the rooms there and we are so happy with this property now. read more

I want to start by saying I always stay with hilton hotels for a long time. I didn't like staying anywhere else. After this weekend , I don't think I will be staying with them ever again. They did try to rectify the situation by changing our room which was a must and giving us breakfast at the hotel.Because there is a charge for breakfast there. We have the breakfast on the way out, the potatoes were really good. The first\nRoom , we had to wait for but we were early , we had bed bugs I have pictures. I think they need to take care of their hotel better there.It smells very musty. The nicest part was bay front. Maybe you might wanna reconsider staying there. They don't treat this very well in my opinion, I hope you all have a great day. I called , and they said there's nothing they can do. They will not on our points for a third party payment. I've always gotten my points whenever I stay.Even if it was through a third party. All of a sudden added , no , we can't do that. I need a good hotel in St. Augustine. That honors their guests in their events as it was our anniversary. Does anyone have any good suggestions? read more

I loved this hotel! As a Hilton Diamond member, I stay at a lot of Hiltons and usually reserve the five-star reviews for the super fancy hotels... This is a less conventional Hilton, and that fits very well within St Augustine, since there's nothing conventional about St Augustine either. We took a walking tour of St Augustine and learned a lot about this history of this hotel - the hotel has done an incredible job making itself look less Hilton-like and more like St Augustine. From the back of the hotel, you can barely tell that it's a hotel at all. In the valet area, they have relics of civil rights history native to St Augustine. As far as the rooms, room 140 is the place to stay. It's got a door that opens right out to the pool deck. It's a spacious room with large TV and a comfortable bed, and a great view of A1A, the horse and carriage rides across the street and the water. The location is right in the center of everything - St Augustine is a very walkable town, and you can get from the southernmost to the northernmost area with this hotel right in the middle. Plenty of restaurants and retailers in the neighborhood. The restaurant at this hotel was wonderful for breakfast - extremely friendly, efficient and internationally diverse staff made our stay appear joy. The lobby is attractive and the renovations they've done show true attention to detail. I look forward to returning next month after all the lights go up, since this hotel generally has some of the best holiday lighting in all of St Augustine. From a wonderful location, beautiful rooms, great service, reasonable pricing and sufficient amenities, this is a five-star experience. read more

Hilton St. Augustine Historic Bayfront - Hotels Near Me - Saint Augustine, Florida

We live in Ponte Vedra but decided to do a little staycation in St. Augustine and stay at this hotel for one night. It is is the perfect location in downtown St. Augustine. You are within walking distance of everything. There are dozens of restaurants you can walk to within a few minutes. The hotel is nicely decorated on the outside to blend in with the historic look of the city. The hotel is very nice inside. I feel like we got the perfect room in room 140 because our room opened up to the pool so I felt like it was our own private pool. The room was very modern and comfortable. We had breakfast at the hotel restaurant and it was a very good experience. We also had a great view of the water. read more

See all

The staff and food were excellent. The room however was disappointing. The floor in the bathroom into the bedroom vibrated so badly it triggered my vertigo. Apparently management knows about this and rents it anyway. We didn't notice this the first night because we got in late. They did offer to change our room but since I just had back surgery it was difficult to pack again and move. We were told it was because this room is over the heavy washing machines. The phone did not work but after I disconnected and reconnected I finally got a dial tone. Our room was not "made up" until we brought it to the attention of the head of housekeeping, the front desk and finally the lady cleaning the room next to us The light in the bathroom was out - no problem. That night it started to spark - problem. We unscrewed the bulb. My feeling they SHOULD NOT BE RENTING THIS ROOM. I did file a complaint with Hilton but have heard nothing. read more

Overall good place to stay especially if you want to be across the street from the intercostal and basically in the historic downtown area. This Hilton is just a couple of blocks away from the fort. With regard to pricing - it's on the higher end of pricing for Hiltons in the area, plus parking is $40 a night. All the Hilton employees - from valet parking to the front desk, to the Starbucks lady, to the restaurant staff were friendly and helpful. Overall nice accommodations. Everything in our room was clean. read more

We have been here for a few days - tonight i asked Jeff the chief for something special - he blackened the salmon and served it with broccoli and a lemon butter sauce over the Salomon - simply delicious - Ryan the bartender as always made perfect cocktails!!! Been an awesome stay!! read more

Nice hotel in an outstanding location! The hotel itself was decent. Room was clean and comfy. The hallways were dirty and needed to be vacuumed. Only there one night so maybe it was a non-vacuum day, but it was noticeable. The valet guys were good and had plenty of great info., and ideas to provide. I would stay here again simply for the location. The rest was ok/alright. read more

A very nice place to stay with large room and comfortable beds.. reception were nice and all was fine.

This little hotel is so pretty and clean. Reception area a bit small but classy. Our room was clean and cozy. There have a pool in the front of the hotel with a jacuzzi, they both close at down. Conveniently located close to restaurants and bars a walk away. The view of the water from our room was a plus. read more

Hilton St. Augustine Historic Bayfront - Hotels Near Me - Saint Augustine, Florida

See all

No thank you. Lobby under construction and manager is not professional. Im a Diamond member and this manager didn't have the courtesy to address the two bugs in my room or the other inconveniences. Location is great, bugs in room, $40 night valet, no lobby and constant construction, no bueno. read more

Located in a fantastic location with very nice rooms. NOTE - Parking is $40 a day! If I knew that in advance, I would have parked somewhere else. Located downtown walking distance to all shopping, restaurants, & waterfront so it's a great location. Bartenders & parking attendents were friendly & provided great service. Room was roomy & very nice. My only issues with the room was the toilet paper holder which did not keep the rolls on too well & the fact that when you want to turn the shower on, you just step in to turn it on getting cold water on yourself - that was not fun! read more

See all

First visit to this hotel and 5 stars all around. Valet was attentive at check in area and bellman and front desk staff were hospitable and efficient. We were lucky with short notice to get a front facing end room and were able to see the 4th of July fireworks from our room and hear the music that went on most of the day: Single pane windows could use a cleaning. King bed was comfortable and whole room and bathroom was vinyl plank so no nasty carpeting. Make luggage movement easy and helps tremendously with allergies. Bathroom shower was very clean with ample towels. Shower had several rubber mats accessible to prevent slipping. Yeah! Good water pressure too. Higher toilet. All very well cleaned and updated. Housekeeping came in and refreshed towels and made the bed after the first night. Shocked!! Restaurant was between services so ordered from room service which took awhile but restaurant was slammed bc of so many people coming early for 7/4 fireworks show later in the evening. We were in no hurry to eat and fortunately food quality was very much worth the wait. Burger and the charred romaine salad and beef tips salads were all superb! Apple tarts were delivered in a second trip as they came out of the oven. Yummy! The bellman and car porters were prompt coming to help us check out when we left. Highly recommend!!! read more

See all

Great location, service and hotel! If you're planning a trip to St Augustine, this is the perfect place to stay!

First time stay here and you can't beat the location. You can walk to everywhere and the views of the water are nice. We just got a standard room with a king size bed and the room was fine, really no different than rooms in other Hiltons, although maybe a bit smaller. The bed was comfortable but the pillows were NOT. Bring your own pillow. The shower pressure was GREAT. We used the restaurant for breakfast and it was nice. We also used the pool, which was nice for a cool off. Disgusting guests threw cigarette butts in the pool which I cleaned out What is wrong with people? read more

See all

Great location, walkable to everything. The service was great staff friendly definitely a great hotel. The rooms are little, small but overall love this hotel. read more

I loved most of my stay at this Hilton branch. My balcony view of the bayfront was outstanding. I loved the complimentary breakfast that came with our room. The food was delicious. The Christmas decorations were absolutely beautiful. The only reasons for 4 stars are the valet parking is $40 per day. It's cheaper to drop off your luggage and park elsewhere. Also, the shower layout is not very well planned out. You have to actually be in the shower and start the water freezing cold that hits your body before you can actually turn it to warm. read more

We have stayed in so many different places around town over the years and always thought this was a great location right on the water front when we would walk by. It has always been booked by the time we started making our plans so we were happy they had rooms this time. As I mentioned they are right on the water front and our room had a huge balcony that faced the water. You could say high to the folks walking along the sidewalk! Room was a tad small but that was fine as the balcony made up for it. The room was very nice though. Clean and cozy. The hotel itself is unique with a bar and a noted restaurant. There is also a lot of history here with some MLK references as well as a high water mark. Really loved our stay here. The staff was great and when we asked they delivered. Looking forward to staying here next year and hopefully getting the same room! read more

See all

If my review were based on Room and location it certainly would be 5 star. Service very mediocre- disappointing that staff at front desk seem very bitter, specifically Brandon. He was not welcoming at all and quite rude when requested an extra hour for late check out. However the location is everything! Balcony is a dream, right in front of the bay; excellent for people watching also LOL Room was very comfortable and fairly clean however a/c filter was grossly dirty. Fourth time staying at this hotel and truthfully would not stay at any other hotel in St Augustine. Hope some modifications are made to make it more pleasurable for future stays. Christmas decorations makes one feel like you're in the middle of a Christmas movie, so beautiful. read more

Hilton St. Augustine Historic Bayfront - Balcony view - Hotels Near Me - Saint Augustine, Florida

Location is amazing! Just outside the hotel is the entire historic district, old fort, drawbridge all ready 4 u to explore. Couldn't b easier to walk around from here. Valet was fine. Pillows/bed were comfy. Staff was nice & tried to b helpful, but seemed overwhelmed/understaffed. That's where the positives end for me. Everything else was meh to bad & only compensated for b/c of the awesome location. First, this is only a Hilton in name. It is NOT ur typical Hilton experience, cleanliness, responsiveness, service level. Sounds like this is a franchise of Hilton (per an employee) so is not managed by Hilton corporate & it definitely shows! Felt like they r cutting corners. When entering the lobby, ur bombarded by the most overpowering potpourri smell I've ever experienced. If ur sensitive to smells, this is definitely not the place 4 u! Really really strong & consequently bad. R they covering up another smell? What is so bad they use this level of faux fragrance? Thought we'd eat breakfast at the hotel but couldn't even stand being in the lobby. Surely management must realize this smell is too much!? Had a room along the front walk so it had a porch/balcony. Really enjoyed having a place to walk out front & people watch. If ur short, may have trouble seeing over the wall (we had the high solid walls). Not sure why, but u can't go in/out porch to sidewalk. Would b super easy to add a room key scanner. Anyway, room & porch were fine. Room was a bit musty smelling, very little light & only window was the window in the door to the patio (door, not slider). Felt kind of like a basement, but we weren't spending much time there. Again, lots of non-Hilton details...musty room, headboards weren't sane height, dirty outside cushions, umbrella spoke poked through fabric, flags glued to top of balcony (I really liked the small American flags but odd they were glued to the top), really bad tile work in bathroom. Not sure whether I'd recommend staying here. If u like b & b feels & aren't a seasoned traveler, this might b fine. If ur expecting Hilton level service/quality, ur not going to find it here. read more

See all

This review is mainly for the restaurant. I didn't notice the service charge for $32 that was hidden in my bill. Unfortunately, I tipped $40 on top of the service charge. I ended up tipping over 50% on our meal. I noticed my error after the restaurant closed, but the front desk told me to call the restaurant the next day and ask for the manager (Chris). I called three times and left a message on the final call. No one had the decency to ever pick up the phone, or return my call. The lobby was under renovation but that's not the end of the world. The woman at the front desk was friendly, but the stay still left me feeling scammed. Be very careful how much you tip in the restaurant. It doesn't always pay to be generous. read more

When hotel is advertised under Hilton brand, and prouds itself with water front and historic district location, you would expect a better view for your money. $40 for the only available valet parking for this hotel tells you they think of hotel as a high price luxurious establishment. Then, maybe do not offer rooms with this view during construction? Very disappointed in Hilton, very read more

Hilton St. Augustine Historic Bayfront - View from our Hilton St Augustine Historic district hotel. - Hotels Near Me - Saint Augustine, Florida

See all

Love this centrally located hotel! It is beautiful with an amazing staff! The pool is lovely and the restaurant (even though we didn't eat there) looked great and they had one of their chefs cooking in the lobby! We stayed there right before the Light the Night and this is the epicenter for the lights show! We went to a concert at the AMP and caught a ride with an Uber to the venue but to get an Uber or Lyft is a bit more tricky! Walk outside the venue a bit and have them meet you outside. Much easier and you can schedule a pickup time. read more

See all

This is a beautiful hotel right in the heart of everything. We experienced no problems on our visit, the staff was friendly, and the valet was very on top of things. The breakfast on Sunday morning was outstanding and the portions were fantastic. I would recommend if you want a simple hotel, close to everything, and within distance to walk to pretty much every bar or hot spot in town. read more

Hilton St. Augustine Historic Bayfront - Hotels Near Me - Saint Augustine, Florida

See all

Angel! Angel at the front desk was amazing...... Sol I thought. When my hotel was booked at a reasonable price and a gift card I had was used to pay for the room, but when it came time to check out no gift card was ran, I was charged double the amount told when I originally walked in and spoke to Angel. I live locally and we use to love staying here for staycations, but management Brandon was not helpful, Angel doesn't "recall" me coming in. Not hard to remember a guy wearing a veteran hat and in a sling because they just had rotator cuff surgery. Do NOT, I repeat, DO NOT waste your money here! Management said there was nothing I could do and best of luck. Great to know this is how Hilton treats locals and military veterans. Shame on you and Hilton for treating locals and veterans this way. read more

Hilton St. Augustine Historic Bayfront - Sunrise - Hotels Near Me - Saint Augustine, Florida

Great location, horrible room for almost $800 (after tax)- NOT TO MENTION, they almost TRIPLED THE RATE- TO A VETERAN - ON VETERANS DAY! Restaurant is mediocre at best and the staff have never heard of a sazerac before. I don't blame the restaurant staff, I'm 90% sure they had to make the food as well as serve and it's obvious they are trying their absolute best! Check in was quick and easy and the front desk person was very friendly, so all is well there. If you have luggage, good luck. You'll be fighting the doors trying to get your luggage through since there's no help and no way to prop them open. The room is tiny and outdated, but it's downtown St. Augustine with a balcony view so you can over look that. However, there are holes in the sticky, cheap laminate floor, the peep hole cover spins around next to the bathroom with the floor mats rolled up in the corner and not even placed in the shower for you. Save your money and stay at motel six for the same experience minus the price. Customer service initiated a claim and has not responded after telling me they'd respond by 11/15. On 11/17 they said try again in a couple days. read more

Hilton St. Augustine Historic Bayfront - Hotels Near Me - Saint Augustine, Florida

See all

Our second visit here. I can't say enough about how friendly and professional the staff is. The hotel faces historic St. Augustine Bay and has great views from the pool deck. The on site restaurant is quite good here as well. It's location makes visiting the historic streets and all the shopping it has to offer just steps away. You have so many options for lodging here in town, but it would be hard to find a better option in the heart of the historic area. read more

Hilton St. Augustine Historic Bayfront - View from the pool deck - Hotels Near Me - Saint Augustine, Florida

See all

I hesitate to make this a 3 - very much a 2- 2.5 for inside - walls are ridiculously thin - heard our obnoxious neighbors at midnight to 2am all 3 days so we left to a different hotel for remainder of our vaca. Very dark inside - the cafe/restaurant has these heavy shutters so no ability to enjoy the sun or beachfront view. The entire time there was beeping from the painters lift. The only good thing about this hotel was location. It is a very very good location making it increase in ratings. Stay here if you are never going to be in the hotel for anything other than sleep. Otherwise I would look elsewhere if you need a longer landing spot. read more

PERFECT service from the bartender Ken! Hilarious and knows how to properly make a drink. A must visit!

Location, location, location! This hotel wouldn't be in a better location if it tried! Everyone here is also very friendly and helpful. We have thoroughly enjoyed our stay here for the passed three nights and absolutely love this town! It is incredibly tempting to stay one more night, let me tell ya! We came here for a wedding that I was working (I'm a wedding photographer) & we have loved staying here so much that we are contemplating about staying one more night! The Aviles Restaurant attached to the hotel is simply wonderful and the bar service is great. I had to buy poster board as a back up for my job during the wedding and the guy at the front desk referred me to Staples with easy to follow directions. It's so nice to stay where there's a Starbucks! Our room was on the first floor and incredibly easy to navigate. There isn't a view from our balcony because it's in the middle of an alley way, but it is still nice to have a balcony. We were never bothered by room service (which we appreciated during this trip). I just loved it here! read more

See all

Pictures on the website don't justify the beauty of the property. Very clean and the staff was very helpful. Thank you Josh ( Manager) , Clark and others for making us have a wonderful experience at the hotel. Very conveniently located to Old Town, shops, restaurants, and bars. We will come back and stay there again!. Property looks like brand new. read more

Was our first time staying at this particular Hilton. My family and I were in town for a wedding. We checked in on Friday night and departed Monday morning. The entire duration of our stay, the room had a swampy smell that did not go away. The staff were friendly enough. Our big mistake was using the valet parking. For $28 a day, I expected a lot more. On Saturday night I had my car parked, not to be used again until late Monday morning for departure. When my car was brought out of their underground parking garage I could immediately observe that some substance had been poured on my car. Someone intentionally dumped/threw some sort of white liquid substance on the side of my car and you could see where it had dripped down leaving streaks. Whatever it was, it definitely had texture to it. I tried to wipe it off the window with Windex - Whatever it is wont completely come off. The side trim that separates the front drivers side window from rear window also had this substance on it. Scrubbing with abrasive and my finger nail wont entirely remove it. This occurrence made me wonder if perhaps the law enforcement sticker on my trunk caused me to be targeted. As a military and law enforcement veteran, I'm very disappointed. Will not stay here again and wont recommend. read more

Attentive valet and front desk. Wednesday free happy hour and appetizers was great. Pool and deck and view were beautiful. My problem is that I have to listen to Fox tv station when I'm trying to get my food down. The worst. read more

Our stay at the Hilton was a nice stop for us. Beautiful entry and pool area, valet parking and the staff were very friendly and helpful. The breakfast was amazing and the choices were for every palette!! Three issues... hard to get to beach because of construction, our sheets and bedspread had to be changed because of spots and ??? and the noise level after 12 at the pool was too loud. We would love to spend time at the Hilton and for the above issues we will have to see. read more

Beautiful hotel. Beautiful location. Speaks for itself as a 5 here. Came in late and the valet was really nice and helpful. Front desk as well. Smooth transition from the car to the room. We stayed in room 205 and loved it. View of bay was a bit obstructed by the large palm tree but was still a good room. The breakfast was really good. Had the simple breakfast w 2 eggs, fruit, sausage and a croissant. All was tasty and food came out quick. Kids loved the pancakes and waffles. Biscuits and gravy were good too. All portions were plentiful. All of their personnel were great and had great attitudes. I'd definitely stay here again if we came back. read more

Came in last night,wasn't that impressed with st Augustine but today my feelings have changed..there's lots of walking and history as well as nice restaurants so glad we got out ..as far as Hilton,very clean,very nice staff..Matt checked us in and was so personable a real joy to deal with..it was raining,you can borrow umbrellas at the desk..nice size room with fridge,water,well stocked nice size bathroom,shower only,nice mirrors for makeup..water is soft which is nice as it sucks where I live..bed very comfortable,room very quiet even though it's on the street..it has a balcony overlooking bay..great view and sunrise.our room 208 was very quiet so don't believe it's noisy,it's not and better than parking lot view! read more

Hilton St. Augustine Historic Bayfront - View from balcony - Hotels Near Me - Saint Augustine, Florida

You can't beat the location here. To me, it was worth paying the premium over comparable hotels in town to be able to walk everywhere from my home base. We didn't touch our car for the two days we were there. The hotel was lovely and clean, as was our room. We had a balcony room facing south, and it had a really nice view of the water. Great for people watching at night, too. The employees were always cordial. My only complaint about the room - and this is a pet peeve of mine - was the sliding barn door on the bathroom. Please, I beg hotel owners everywhere: just give me a bathroom door that actually closes. read more

Absolutely beautiful property. Our room was perfect, complete with a jetted tub. we were offered cookies and coffee upon arrival while our room was being completed. ( check in was early). Jess was very professional and clearly she has a gift for hospitality. We felt welcomed and valued. The bed was comfortable and coffee was available in our room. Breakfast was served, table side during our checkout. So much more than a typical hotel, we will be back, hopefully soon! read more

Made us wait until 4:30 to get in our room after watching numerous others guest get in four hours earlier. Rooms are very small and expensive. Had a bay view but when you looked out all we could see was a construction crew building a building and they started at 7:00 am! Don't waste your money on this hotel other ones are on the same street for a lot less. read more

Hilton St. Augustine Historic Bayfront - Hotels Near Me - Saint Augustine, Florida