We stayed here during part of our anniversary trip. My husband had indicated we were celebrating this event and they really went all out to make us feel welcomed. When we arrived at the room, there was a vase of tulips from the housekeeping staff in honor of our anniversary. A few minutes later, they sent up champagne, strawberries and a small cake. Breakfast was included, so the next morning we while dining, the restaurant manager brought over more champagne and french toast with fruit topped with a mini flare to further celebrate. Pretty amazing! The entire staff here is professional and very friendly. The helped us get tickets to various museums , tram passes, taxis and dinner reservations. The hotel is located in a residential area so it is a lot quieter than the Central Station area. There are quite a few good places to eat and window shop in the neighborhood. My husband also enjoyed using the gym that is affiliated with the hotel. He had stayed here for business in the past, but I also think it is a good hotel for tourists. It is conveniently located to various tram lines- you can get to most of the tourist attractions within 10-20 minutes and the concierge is helpful with directions. I would stay here again if I returned to Amsterdam. read more

What a great stay at this hotel. It's located a short distance from great night life. The lobby is beautiful, room and bathroom fantastic as well. They had a sweet cake and fruit with champagne set up In the room because they knew we had a birthday. Very thoughtful and sweet gesture. We'll be back. read more

Had a X-mas party/drinks @ the Hilton last Tuesday and have a few remarks to make ;-). Must admit I have only been in the lobby and restaurant though! 1) The outside is afwul; the building is a square concrete block.. 2) The inside is as beautiful as the outside is ugly.. 3) Service is okayish. We had a 'private' gathering but the waiters were a touch slow on service. A pitty and definitely not necessary 4) The food was fine but nothing to special Luckily I didn't need to pay the bill myself and the party/gathering itself was nice :-) read more

Right on a canal, right by the Van Gogh Museum with a great breakfast buffet and VERY helpful staff!

First visit first rate impression. Staff took care of all of our wants and needs before Rhine River trip. Very close to tram # 16 stop which gets you to downtown cheap and fast. Great view of canal from our window. We needed a 240/120 volt converter device and they got us one. Also problem with TV which couldn't be fixed so we got personal apology and can of delicious Stroopwafels cookies. Breakfast buffet was well staffed and serviced. Friendly and courteous staff who spoke English. We were spoiled. read more

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This is a beautiful hotel! From the garden next to the canal, to the rooftop executive lounge, to the gym that's oriented to look down the water from the treadmill, the details that they paid attention to in this hotel make it worth the stay. I recommend going down to the dock on the water and snapping a picture or two, also the bar has a great fireplace and comfy seats. Everyone was friendly from the bellman to the front desk. Highly recommended! read more

This property has a lot going for it and offers a refreshing change to the Doubletree by the central station. It's located in a quiet neighborhood near by the museums square. It's close to the tram and shops for basic needs. It has a beautiful outdoor area by the river with lights in the trees above. It's a much more laid back experience compared to the red light neighborhood. The room was quite comfortable, the air conditioning struggled a bit as the weather was very hot, but the balcony offered a nice breeze to cool off in. The room service was ok but nothing spectacular. The club sandwich was good and deserves a special mention. The burger was dry and boring. The executive lounge has a nice view but is a bit cramped. Breakfast is extremely limited so go to buffet instead. Also the tables are really stupid so you end up eating two feet from your plate. read more

Hilton Amsterdam - King Jr Suite @ Hilton Amsterdam I believe - Hotels Near Me - Amsterdam, New Hampshire

This is a decent hotel if it's your second stay in Amsterdam. While not in city center, there is a tram line a short walk away. Museum Quarter is only a few minutes away. Located on a canal, it's quiet and away from the hustle of city center. You can see some of the new exhibits as part of Art Zuid just outside of the hotel. From what I can tell they also rent bikes. What I didn't like was the staff. I understand Dutch service but this is the Hilton for pete's sake. My parents, who of course overpacked, had to struggle to get their large suitcases into the door as 4 men in brown jackets (the bellboys) looked on. Finally one approached us and motioned for us to roll their suitcases to the cart trolley. Really??? The beds are comfortable. Again the area is quiet so if you want to be away from the hustle and slew of stag parties you often find when staying in city center then this may be the way to go. Just don't expect the same level of attentiveness that you would expect from a Hilton. read more

The front desk, concierge and restaurant staff were amazing! The quality of the staff more than makes up for the Hotel being outside the city center. read more

My tripadvisor review: I had a 17 hour layover in Amsterdam, and decided to treat myself to a nice hotel. I chose Hilton because of the reputation. I was not disappointed! When I walked into the lobby at midnight and was greeted by a front desk employee, I did not catch his name (I was so exhausted at this point) but he was so friendly and patient with me because he had to keep repeating himself. He was extremely genuine and so helpful and amazing. I woke up pretty early the next morning because I wanted to make the most out of my 17 hours. My main attraction was to go to the Anne Frank Museum. (I made it) :) I had paid the night before, for breakfast in the morning. When I went to the restaurant, Roberto's, I was greeted by Lara and Daniel. Lara is amazing. She was so sweet and she personally took me around the room to show me the different breakfast selections and where I could sit and to just let her know if there was anything i needed. She was super friendly and made me feel so welcome, especially as tired as I was. The breakfast selection here..was AMAZING. I have been to many different places in Europe and have never been disappointed with breakfast at any hotel. This one, was the best. The chef came around with this egg thing on a bagel, and the spices and peppers. It completely made my day. As I was leaving, I thanked Lara for showing me around and for her help, and Daniel chatted with me for a few minutes about my travels, and he was so sweet, they really did help me leave that hotel with a smile on my face. I would definitely come back here, I don't care how expensive it is. It is COMPLETELY worth it. The food, the atmosphere, the back patio alone, that view is worth money. The staff just made me feel so amazing while I was traveling alone and really took care of me. I can't wait to come back and stay here again! Stayed January 2016 5 of 5 stars Sleep Quality 5 of 5 stars Rooms 5 of 5 stars Service read more

A medium to good experience while in Amsterdam. Pros are The location is great Roberto's is a good restaurant on the premises Very quiet Very friendly staff What I did not like so much was Breakfast opening at 7am for a business hotel is late in my book. Also the set up of the buffet is very strange and cluttered. The rooms are clean and the bathrooms are newly remodeled from what I could gather. However the actual room appears pretty dated and old. Internet for 25 euros per day in this day and age is a pretty hefty charge, most hotel provide it for free. I enjoy hilton very much and is generally my preferred place to stay. Here in this house I generally felt the lack of innovative features and ideas. The general ambience felt old fashioned and is not so much my cup of tea. The price of the room was about 300 usd so not a real bargain either. Would I come back? Not sure to be honest. read more

Had two drinks at the Terrace-Bar, one Ron Zacapa-Sour, one French-75. My friends payed 400€ for an easy room and we visited them... We payed 18€ for our drinks each. I'm shocked. Dirty table, no napkins, cigarrettes everywhere on the ground, no nuts, bored stuff and the worst sour i ever had in my life. I can't believe what happened here. Never again.. read more

First the room wasn't ready so we had to cool our heels after a long trip. While waiting, we were offered little bottles of soft drinks that turned out to cost 6€ each! Then, the air conditioner failed to cool the room so I couldn't sleep. There are a lot of choices for hotels. Don't choose this one. read more

Service is great and if you are a gold member you are likely to get an upgrade. Very professional staff. Ask for 10 percent off the canal cruises. read more

Amazing service from bellman to check in to concierge to amazing breakfast crew and every other Hilton employee at this property. Everyone is passionately engaged in providing above and beyond service ! My wife and I both agreed we would never consider staying anywhere else in Amsterdam . A real well run Gem ! read more

Don't be fooled by the photoshopped pictures here (or on the Hilton website); this hotel is nothing close to the five-star facility it boasts and depicts. My wife and I stayed here as part of our honeymoon to Europe and were immediately taken aback by the building's age. Honestly, the place looked like it hadn't been updated since 1969; in fact, the elevators in the lobby--old, converted telephone booths--only worked half the time! As someone who is well traveled and has stayed in my fair share of nice hotels, this one looked much more like a hostel than it did in the photos it advertises. It wasn't just the facilities that were deplorable, however; I've given this place one star primarily for the service, which was insultingly poor. We waited an hour to be checked in, despite having only two parties ahead of us (and the fact that I am a Gold--and had been Diamond for many years--Hilton Honors member). It appeared as though everyone was stuck at the front desk to complain about their rooms (or the elevator, or the food). Yet, the staff were unable to help. When we finally got to the front of the queue, a woman ("Supervisor Naomi") immediately blew us off. Rather than apologizing for the wait, she told us to "hold on" and ran off, then instructed her trainee--for whom it was clearly her first day (and didn't even speak Dutch!)--to pick up phones rather than assist us! Unbelievable! But wait . . . There's more . . . ! The trainee, unable to check us in, told us to wait for Naomi. When we finally got her attention, I politely asked if there were any nice King rooms available. As a loyal Hilton Honors member, I am usually entitled to such a request--especially since I had already paid extra for a "deluxe room" to celebrate our special occasion. Naomi said she would "upgrade" us to a "King Deluxe Canal View" room in the center of the building. But when we went to the room, it was clearly neither "deluxe" nor "King." The room was approximately 150sqft in size, with two single beds--and it reeked of cigarette smoke. It was filthy, reprehensibly styled, and looked much more like a hostel closet. We returned to the front desk to request our old room back, but first I had to ask Naomi why she had downgraded us to a much smaller room with twin beds. I was fully aware of the different room types and knew the one she assigned us was probably amongst the worst in the entire hotel. And here's where it gets really amusing . . . When I asked her why a "King Deluxe Room" was tiny and had two single beds, she replied that "in Amsterdam, there is no such thing as a King Bed. Maybe in your country you have such a thing, but in this country we only have twins and queens." I looked at her puzzled and replied, "I'm sorry, but why are you trying to pull my leg? We just stayed in another hotel here that was full of King-sized beds." I felt insulted and, frankly, dumbfounded as to why someone would blatantly lie rather than try to fix the problem. Yet, it was consistent with her dishonest attitude; I had earlier asked her about access to a "lounge"--an amenity she had offered to the customers ahead of us (and which I knew to be on the top floor of the building). In response, she said, "I'm sorry, sir, there's no lounge here. However, we do have an Italian restaurant downstairs that has great pizza!" I was shocked that someone could prevaricate so openly, without batting an eyelid (note: I later discovered the Executive Lounge was only for Diamond members . . . though you'd think she should have explained this to us rather than deny its existence). I then asked her why she had downgraded us to a smaller room, feeling strongly as though she had deliberately deceived us. She looked at me beleaguered, then angrily. Feeling we were getting nowhere, I then asked to speak to her Manager, to which she responded that, "I am the Supervisor." She then started sobbing and ran off (apparently, to the Executive Lounge, where we later found her eating). I could write a much longer review, but suffice it to say, Naomi should either be fired or taught a thing or two about customer service. After she left, the Assistant Manager, Guillio, stepped in to try and remedy the situation. While I appreciated that he ultimately upgraded us to one of the suites (which, unfortunately, was also quite dirty and dated), he also defended his co-worker and even threw a few zingers at us in the process. Some of his remarks, I hate to say, would have been construed as racist where I'm from. He actually made a number of statements about Asians that struck me as stereotyping and discriminatory--not something I've ever experienced at a hotel before, let alone a "five-star" one that allegedly caters to foreign travelers. Frankly, I felt insulted and disrespected by his attitude. Clearly, the staff here all need sensitivity training. Check out the Hyatt Regency for superior service, amenities, and food--you will not regret it. read more

The staff at this hotel really was amazing! There was no accommodation too big or too small for them to make! They took great care of us! The location is just a bike ride away (which you can rent from the hotel) from everything we wanted to do! I really can't say enough good things about our experience here. We even arrived in Amsterdam around 6:30 AM and they had our room prepared and let us check in early! I hope one day I get the chance to visit again! read more

Great hotel but a bit far from the action. Not a long walk to a tram line that will take you into the city and about a 20 minute walk from the museums. The price was right and the room was extremely comfortable. I would stay here again. read more

I love this place when visiting Amsterdam. It's in a quiet residential neighbourhood, but is quite convenient to the tram, so easy access to anywhere in the city, as well as to/from Schiphol. Executive Level/Room sooooo worth it for the fantastic rooftop, glassed-in area for wonderful breakfast and evening canapes & drinks. Got upgraded to Van Gogh Suite, which was aesthetically pleasing, but had no desk, which was a mild inconvenience. Would've been worse if working, but not on this trip! read more

Great service!! Staff is really wonderful. You can add breakfast for 16 euros and I really recommend it. Very good food with endless OJ and Lattes! The head chef is a character who really makes your experience nice and memorable.With all the options you receive it gets you off to a good start. The rooms are spacious, clean and pretty stylish. Very comfortable beds and pillows. I had a great view of the canal so request your room with a canal view. This hotel is famous for John Lennon and yoko Ono's 1969 honeymoon/ bed in for peace tour. Gio, the very nice concierge took us up and showed us the room which was really great cause I am a Lennon/ Beatles fan. I did tip him so you should as well. A stop in the bar with Paul for a nice cocktail before heading to dinner is nice too. Was here for a week and the entire staff was so good to me! I'll be back! read more

The best hotel amenities I found in most of Amsterdam. Great bars and restaurants. Room service is good. The one drawback is you have to cab it to get to the center of the city which is where you want to be. It's about 10 euro each way, but totally worth staying here. The breakfast buffet is delicious. read more

Chose this location due to ease of parking, so this Hilton is not exactly located in a prime location, but you're only a short cab ride to the city center. From check-in, the staff was quite friendly and accommodating, but the room was not what I expected. It smelled of stale cigarette smoke, and the bed could best be compared to sleeping on concrete; it was literally that hard. Upon check out, the bed issue was brought up to the concierge, who was quite apologetic, and refunded the price of parking to make up for the inconvenience. read more

$40/day (27 euro) internet access fees and not a single place to eat or drink within 5 blocks. This is definitely not a hotel to stay at while visiting Amsterdam. Caters solely to the business travelers that work across the street. Costs much more than the Marriott, which is in a much better location. About a 20 minute walk through Vondel Park to get to the restaurant/entertainment district. read more

I stay at a lot of hotels, chain and independent, and I was extremely happy with our stay at the Hilton Amsterdam! The staff was incredibly professional and friendly. They went well above and beyond to accommodate us. The room was impeccable and very quiet. Food from room service was excellent. Highly recommended this hotel. read more

For a "five star" hotel, the Hilton is definitely lacking. Pros: Walking distance to the tram (16, 2 and 5). Very safe, high-class, clean neighborhood. Cons: You have to pay for wi-fi. The staff was rude when we asked for extra silverware and a plate from room service. The cleaning lady set an alarm on our clock. The TV does not have any movie channels. read more

Great place to stay. Within walking distance of several great restaurants. The Italian restaurant attached to the hotel is great as well. I would stay again in a heart-beat. read more

The hotel exterior is rather dated but the location is in the heart of a very expensive residential area of Amsterdam, overlooks a nice canal, and is within walking distance from some very good restaurants. A very good breakfast buffet with excellent service, despite its being very busy. read more

Best bartender - Koscos - at the Hilton Amsterdam. Just tell him what your in the mood for and he will configure the perfect drink. read more

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Great hotel, beautiful view of the canal, close to public transportation. The staff helped us with all our requests. My husband and I were celebrating our 50th anniversary. We came back to our room to find iced champagne, chocolate treats, and a lovely card. The only complaint would be the tables in the executive lounge, they hit you right in the knee when you pull your chair in. Great food for breakfast. read more

Very clean hotel, Well decorated, GREAT staff, quiet and affordable. Definitely recommend Hilton Amsterdam!

This is the email I submitted to them after our stay there last week: We were guests in the Hilton in Amsterdam as part of our extended stay through Viking River Cruises. We went down to breakfast in the hotel restaurant and my purse was stolen from the back of my seat. When I informed the manager, he said that "these things happen" and appeared to not believe me. He did not even offer to call the police. He said he would have the security office look at the video when they came in later. My purse had my cell phone, camera, New York driver's license and cash. I was extremely upset and the staff appeared not to care. Later, another manager informed us that the video tape was reviewed, but they did not see anyone take the person, therefore, they would not say it was stolen. Once again, they said we could contact the authorities ourselves if we wanted to. We asked for a letter stating that my belongings were stolen so that I had proof when I returned home and needed to replace my valuables, but they refused because they said the video did not show theft, it just showed me coming in with the purse but not leaving with it. I was extremely offended because I felt as though they were saying I was lying. After my husband spoke to them several times, the night before we were to leave, they tried to schedule an appointment for us with the police, but we couldn't because it was the day we were leaving for our cruise. The manger agreed to send an email that stated that my belonging were "lost" on their premises and he also stated that we declined going to the authorities, which is not entirely true. We were extremely disappointed with how this incident was handled. We reported to Viking Cruises and we will be posting reviews regarding this location. We travel frequently and have never experienced this kind of incident nor lack of customer service in all of our travels. read more