My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV…read moreshop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.

My wife and I were traveling from California and had an unexpected emergency with our tow bar. Jim…read moreand the guys were the only place in town who could help us out within 24 hours. They were very helpful and ordered me a new tow bar and the next day I was back on the road. Very good people from the staff ordering my tow bar to the guys especially Jim. I highly recommend if you have any problems in Yakima to stop there. Five stars!

My wife and I purchased our Coachman Freedom Express from Canopy Country RV in Union Gap in 2023…read moreand initially had a great buying experience. We really enjoyed working with Todd, and the trailer had everything we wanted. Unfortunately, the experience after the sale has been disappointing. Within the first season, the finish on several cabinet doors began peeling. We notified the dealership and agreed to bring the RV in after our camping season to handle it under warranty. When we picked it up months later, several documented issues were left unrepaired, and the overall tone from staff made it clear they were ready to see us go. It was disheartening, especially after how positive the sales experience had been. This spring, the same cabinet issue reappeared. Because of the dealership's lack of accountability and the way we were left feeling after our prior service experience, we chose not to return to Canopy Country and instead went to another authorized service center, who have been much more willing to help. I later wrote a private letter directly to the owner explaining our disappointment and hoping for acknowledgment. I have received no response. I don't enjoy leaving negative reviews, but I think it's important for others to know that our post-sale experience with Canopy Country RV has not reflected the same level of care we felt during the purchase.

We had been working with a salesman, went to the bank got cash knew we were driving over 3 hours…read morepulled up and went in, was shaking hands with the guy I had been talking to all morning, this incredibly rude man came up said bad news it sold 10 minutes ago, my husband said what? He said first one with money gets it? The salesman said can I show you a couple more? We looked and they were dirty and way to heavy for our vehicle. So we got in our car driver over 3 hours home, the trailer was saying pending for almost 2 weeks, adked them why this morning and he then put it to sold. The salesman said he was sorry, well he should have called so we didnt waste our time. If it sold 10 minutes before we got there they would have still been there doing paperwork right? No one was there. They were being very dishonest about the entire thing. Buyer beware

our LP was not getting to our appliances in our motor home while on our way to Alaska with friends…read more For me, trouble shooting was a bear so had to get help. Went to Click It RV and they were able to track down the problem and connect the wire that controlled the solenoid allowing the LP to flow. Manny is the man! He was determined to get us back on the road and I can't thank him enough. They got us in right away, normally appointments only. Thank you again

I want to give this place zero stars, charged us for cleaning and didn't clean it outside at all…read moreand the inside was done poorly. Communication was terrible and the staff at service was argumentative and confrontational. I ultimately will be happy with our used RV as it was the one we really wanted but I don't recommended and will never go back.

This year, traveling state to state via air or hotel stays have nearly halted due to COVID-19. In…read morean effort to get miles on the tires and memories in the minds and hearts of our family, the idea of taking our "home" with us while we travel was a dream of ours. Let me be the first to say, I would have never seen myself as an RV guy. After a couple longer colder nights in our new tent... we sat out to "see" what the RV world had to offer. I had done extensive research on what my vehicle is capable of towing, what the ideal environment is for my family, and what we could use in the next decade of travels. This narrowed what we were looking for down considerably. As we arrived at Central Washington RV, we were greeted by Jacob. Jacob is a rock solid employee, he answered every question we had, shared the same excitement we had in our quest for a trailer, he double checked my finding on what my vehicle could safely tow to give us a great assortment of possibilities for our new second home. We were handed off to Cynthia who handled the financial end and options for the trailer. Again, we were working with someone who was just enthusiastic about this new experience as we were. Mike in parts helped with technical questions about the trailer, vehicle, and connections. A few weeks after the purchase we needed to bring the trailer back to get some upgrades added to it. Mike had time to walk around the trailer and answer more questions that came up after we had owned it for a couple weeks. This was a VERY smooth and enjoyable opportunity we had of purchasing our new trailer. Thanks a ton CWRV!

Looooooooooove The Team at Central Washington RV! From Sales to Finance and their Service…read moreDepartment --- They were Awesome to work With! Thank You Travis, Jacob and Ryan in Sales for helping us find the Perfect RV. Rachel in Finance is a GURU -- it was so easy, fast approval and convenient! Christal, Art, Venessa and Henry in Service are ALWAYS So HELPFUL and Funny! Thank You again We LOVE our New Travel Trailer! Love, The Carroll Family

Got my first travel trailer there. Easy folks to work with. Great customer service support.read more

Terrible service. Nothing they promised was done correctly. They were suppose to check all systems…read moreand tell me what needed attention for $400. They sanitized my water tank, but left the fluid in the tank and didn't tell me. I found out when I filled the tank to go camping and white, foamy water came out of my faucet. They lost the cap to my water tank and made me buy a new one. They never checked the refrigerator which I ended up replacing myself. Several other issues. Ultimately, I paid $2700 and never received an itemized invoice. Total ripoff!

New Leer canopy on 2011 Tacoma looks great and functions even better. Great sales and service…read more Excellent installation and customer service.

Service department was exceptional... The highly recommended…read moretowing service they used is a joke. The guy did $15k+ damage to our new trailer and felt no remorse and walked away.. now we're stuck dealing with a damaged trailer and winter.

Our RV spun a bearing and broke the wheel, which as at a 20 degree angle when we pulled over and…read moredetermined what was causing the squeaking noise. Chris Cooper, CC I-90 RV rescued us. We live in Western Washington and were on our way to meet family for a camp out in Oregon. We wound up leaving our RV with Chris for several days and he replaced the axle and checked the other axle and performed maintenance on it at our request. We know Chris charged a reasonable rate and that he did an excellent job. He was very patient with our questions and explained the process every step of the way. He's also extremely nice and skilled at what he does. THANK YOU, CHRIS COOPER!!!

Bad from the word go! Lots of promises and they didn't deliver. Don't waste your time. We were…read moreso disappointed.

I had a heater failure, and the team at Horn Rapids RV was available to help with the warranty…read more When the heater failed again, they were on top of it, and took care of it quickly. The team and Matt took the time to explain what happened, and made it right. Would come back for service. 11/10!

My wife and I had a fantastic experience purchasing our first travel trailer from Horn Rapids RV…read more Alex Tovar made the entire process extremely smooth and straightforward. As first-time buyers, we really appreciated how he and his team took the time to thoroughly walk us through how everything works on the trailer. If you're in the market for a new RV or travel trailer, Horn Rapids RV is a great place to start. Alex also made the paperwork process incredibly efficient. I was able to complete everything within 20 minutes during my lunch break. We're looking forward to doing future business with the Horn Rapids team.

Larry came out to remove an old refrigerator and install new one in our tenant's RV. Bent up both…read moreside of the door because he said he didn't need to take off the fridge doors. Put hole in the linoleum, gouged framework around fridge opening, ripped off molding on one side of the door, gouged several gouges in decking outside the door, took a gouge out of one of the inside steps to the bedroom level. Refused to refund any part of the money paid to them. If I could give them a O star I would. Sharon Lybbert

This was a good experience because they took the job immediately and with concern for my situation…read more My RV was fixed promptly! Thank you

This is the first time my honey and I have owned a motorhome and anything with slides so we're…read moretrying to figure out how everything works in this motorhome and I thought I had most of it figured out but somethings kind of go wrong when you're out camping and you do the best you can. When we got back to Hermiston we called Comeri and they got it right in. We were in no hurry for it so it took about a week to get our motorhome back. When we went to pick it up Mike was right there to explain and show everything to us. How things were working how things were supposed to work and if things didn't work where to look. We are so very pleased with the way things turned out and the time they took with us to explain things. Dawn and Sue and Mike and Noby are such great people to work with. Thank you so much.