Excellent customer service, this staff will go the extra mile to get you the right part, it may…read moretake a day or two on some things but they'll get it for ya and it will be the correct. Helpful and knowledge staff by with a an additional location in Richland. Nine to Nine has been in Pasco for a many years, give them your business, you'll be glad you did. SUPPORT LOCAL BUSINESS, thank you Nine To Nine I appreciate you.

Don't understand why this place was listed to help me find a mechanic to do my brakes. I did call…read morethem and talk to them and they were anxious to help me find the parts for my brakes, but we're unable to do the work.

Really different experience had here compared to the store locations in the Seattle area..my friend…read morehad some car trouble on I-90 so we stopped in here to see if anyone could help diagnose the problem or get some general assistance looking under the hood of the car. The girl working here was not interested in helping us at all. Some people who were at the shop getting some parts for their cars ended up helping us. That's shameful of O'Reilly's!

My daughter's car broke down on her way to Seattle so and I went to help her get it going, one of…read morethe employees named Elijah bent over backwards to help us out even to the extent of fabricating a part that we needed that they didn't have available. Kudos to Elijah for being a rockstar!

My daughter and I got stuck across the street with a totally dead battery, and Malik and John at…read morethe store helped us out big time! Malik walked over to our car down the street and tested it, hooked us up with a new battery and then tested after to see if it was possibly the alternator. Juan a local auto repair or towing business owner helped us swap out the battery when he over heard we were stuck. Thanks to everyone for letting us get home safely! Great customer service.

The employees here were so helpful in helping me get a new headlight for my car. The next day when…read moreI realized I didn't have the tools to install it I came back and they helped me with the process. Thank you!

Better up those stars to a 5! I was traveling from…read moreWenatchee to Portland when my car suddenly started running rough and the warning lights lit up like Christmas trees a few miles outside of Toppenish. I was able to limp back to the Autozone store which was conveniently located at the edge of town I was on. Oscar patiently listened to my story and offered to help me through my dilemma. Having some mechanical experience myself I could see that Oscar's direction was genuine and we proceeded to replace a couple of parts. The parts helped but, there was more to the car troubles than what we could do at the store. I ended up getting a motel for the night and a tow home the next day but, Oscar was calm and focused through the hour or two I was there, looking into all the possibilities he could think of. If you have any car issues in the area, Autozone is the parts store you'll want to g to. A big thank you to Oscar for your help! Store #3726

Our truck had broken down and Auto Zone staff not only found the part we needed but delivered it to…read moreus at no extra charge to the tow yard we had been brought to when we broke down. Thank you.

AVOID AT ALL COSTS IF YOU VALUE YOUR VEHICLE…read more Only leaving 1 star because I have too. Marked the oil filter on my car so I knew if it had been change got it home crawled under and lo and behold same filter as when I left the house they did not change it and oil still looked dirty. Before this incident I had prior to this I took my truck in (Ram 3500). They said it was too big to do oil change in. My previous vehicle was a Ram 2500 had oil change at Walmart plenty of times. So the minds that be said 2500 is ok but 3500 is too big. The only number that represents is the weight that the suspension can hold. It's literally the same engine oil filter and oil exactly the same. AVOID AT ALL COSTS IF YOU VALUE YOUR VEHICLE.

I had the battery in my 2008 Mitsubishi replaced 8/5/25. The technician who waited on me, Salvador…read moreH., was courteous, thorough, and helpful. All the techs were very busy, but the battery was tested, found faulty, and replaced in an hour, which is what Salvador told me to expect when I dropped the car off. By the way, the old battery was purchased from Walmart and had lasted for 10 years, which I believe to be a good value. Good battery and good service. Richard B.

Good customer service and well stocked store. Thank you for accepting used oil for recycling and…read morehelping protect environment.

Standard auto parts store. The folks working here are always friendly and helpful, likely with more…read moreautomotive knowledge than you! I noted no less than four types of windshield washer fluid with antifreeze and antibug options a plenty! I also discovered what we assumed to be another patrons batsman cup chilling in the fridge where the Monster energy drinks were kept! A point for the mug, a point away for someone's cup hanging out in the cooler! Slight positive as it's now a good story! Nice spot to stop and grab your car related needs!

called into Napa auto parts in The Dalles, OR to see if they had an alternator for my truck, was…read moretold they had one and would put it off to the side so I could pick it up after work. I informed them that I wouldn't get there until just before closing and they said that they close at 6pm. showed up at 5:54pm and they were closed. i know that's pushing it pretty close to closing time but seeing how I had called in earlier to arrange the pickup they should have been open.

James and the guys here were great!! They went out of their way to come out and help us with our…read morecar! James was off the clock and still spent over half an hour helping us! Thanks guys and keep up the great job!@