Brought to them for front end work. Replace control arms and alignment. $1600…read morePicked up the truck and alignment was not right. Vehicle pulled hard and steering wheel was not straight. They requested I bring it back. They had already had it for a week and and a half. I had to return to arizona for cancer treatment. By the time I got to arizona , my tires were destroyed. They refuse to reimburse me or compensate me in any way. Terrible quality control and poor customer service

This man is a senior technician he knows his stuff he is highly qualified as you walk into the door…read moreyou have the secretary and the counter that is very messy to the left is like used to be looks like a living room that is dirty and messy needs some organization skills to get your vehicle worked on I highly recommend this place they do excellent work

I drove my 2012 focus in to service dept. The "certified Tech" diagnosed and quoted a repair for…read more3400.00 now they have my car apart and say its 9,000.00 repair. They say they mis diagnosed it. They said if I dont want to do the repair its 1800.00 to put it back together and no gaurantee it will run. I drove it in there! Im waiting for a response from Ford headquarters. Had better service before it became Price Ford.

I purchased a 25 Ranger Raptor from pierre ford in lake city wa. At 160 miles it through a check…read moreengine light. As I live in Ronald WA I wanted to have the ford dealer in Ellensburg do the work. They gave me attitude because I didn't purchase the truck from them. I called price/Pingrey ford in Selah and they got me in the same day I called. The service Technician was knowledgeable and very helpful. My whole experience was 5 star would highly recommend price ford for any service work you need.

I purchased a used car from Bill Harris in July 2024. I had a very positive experience during my…read morepurchase. Since then I have contacted the service department on several different occasions. I've asked questions about the cost of their oil change, a sensor that needed to be turned off, a burned out brake light, etc. EVERY SINGLE TIME, I was told to come in and they would "take care of me". And they have! Chris, the service manager is amazing! He works me into the schedule promptly and always treats me with the BEST customer service! Recently, I was told my rear brake light was out. I called Chris, he told me to come in the next morning, which I did and within 10-15 minutes a new brake light was replaced. NO CHARGE. Chris said again, "since you bought the car from us, we're going to take care of you". I've never felt as confident in a car dealership, as I do with Bill Harris. I give them my highest recommendation and when the time comes for another car - they are the first and only dealership I will visit!

We had a periodic electrical issue with our truck. BHUC spent time and figured it out. A certain…read morebattery store had installed an incorrect battery which partially fried the negative cable. BHUC solved the issue and the truck is running great. So thankful.

very professional and trust worthy!!! I'll be back for all auto repairs I would recommend to any of…read moremy family or friends

Held my car for two weeks and did nothing…read more After two calls, they call me back and say I need a new engine. For a diagnosis, they just repeated back when I had told them and tried to charge me $179 for that. The car needed a relatively easy 2 hour repair but they clearly didn't want to do it by suggesting a new engine. Even though I wanted a pro to repair this, I repaired it myself in my driveway in a few hours for under $100 including a special tool.

I asked them to check what was wrong with my car so the scanned it or did diagnostic test on my car…read moreand they put a quart of oil because it's a little bit low and they took 1 hr to do all that and charge me $200 upfront. The guy who scanned it was done in less than 15min and the lady, named Sara did the estimate for 45 min. Im so disappointed and I feel like they took advantage of me. I asked if the cost is the best they can do but the other guy said that's an hr..wow! I don't want to go back there ! Although my mom and dad go there. No star!

My first time at this establishment. Very friendly, organized, professional and reasonable. Highly…read morerecommend.

Great job and cutomer service. The work turned out fantastic. The employees were very friendly and…read moregood communication. I had other work I needed done and they called a buuisness they knew and arranged for me to getr it fixed at the shop they called right after my work at Aftermath was complete.

I went and had mud flaps put on my 2017 crosstrek and it looks great. I came in on time for my…read moreappointment at 9am and was not out of the door until after 11am. I know they didn't start until I was 45 min into my appointment because I could hear the tools and I could tell what steps they were on by listening. Although it turned out great so I really don't care about timing haha I was not in any rush :) (They were not wearing masks at all so heads up if you have any older or sickly relatives)

This shop was "recommended" since they do "great work", but my car was in an accident back in March…read moreand went in from my insurance to cover damages. It has been a little less than 3 months with no movement, we called and sent email after email (they told us they never got our emails but after a couple calls replied to our emails a day later) with no update, since a part is on "back order". We called and they told us that they thought we would be getting the part they needed, we told them that is their job. Why should be looking since they are being paid to do the job. We insisted on even getting after market parts just so we can get our vehicle back. We are still waiting for them to return us our vehicle. This place is a joke, do not go here, go somewhere else for better customer service and faster deliverability.

I was in a fender bender in my Ford Escape and it honestly feels like the repairs took less time…read morethan I spent worrying before I brought it in. Steve and team did a fantastic job and if I ever find myself needing body repairs again there is no doubt in my mind where I will go.

Honestly I am super satisfied with the work they did on my Durango ! Best investment and the best…read moremoney I've ever spent!! I left their shop super happy ! They were communicative about the process and their customer service was great! I would definitely recommend and I will be brining any car in the future !!

Let me start by saying, if I could give 10 stars I would! I was getting a code that said my…read morecatalytic converter was bad. After months of babying it with cat cleaner it finally lost power. I had it towed to Muffler Bandit, Turns out it was not plugged. It had a fuel smell so Kyke recommended Rigby Auto to take a look. I arranged to take it there and as soon as it started dash lights started flickering and it died. It was about 20° with a windchill of 10. Kyle went way above and beyond trying to get it started to get the windows rolled up and locked for the night. Unsure of what to do at the moment they let me keep it there and got it started the next day and put it in there shop for safe keeping another night! Had it towed the next day, ( Highly recommend Bilko towing as well ) 3 tows total... Turns out It was the alternator. Muffler bandit is the ONLY muffler place I will ever use if needed and tell all my friends and family about! From the gal who answers the phone to the guys in the shop, They treat you like family!! THANK YOU KYLE and gang!! Absolutely THE BEST!!