Huge shoutout to Northwest Autobody for doing an outstanding job on my vehicle. From the start they…read morewere professional, honest, and genuinely great to work with. No gimmicks, no runaround and just straight answers and quality work. They kept me in the loop through the whole process, and when I picked my vehicle up it looked fantastic. You can tell these guys take pride in what they do, and that kind of craftsmanship and integrity is getting harder to find these days. If you ever need body work done, this is the place to go. Hopefully I won't need their services again anytime soon... but if life (or a parking lot) has other plans, I know where to go! Thanks again for the excellent work!

I will start by saying that they are very friendly, but that is all the good I can say. Their work…read moreis par for the course, but certainly nothing special. I dropped my truck off, and it just sat there for 2 weeks before they even touched it. I had to call them and find out what was going on. They told me that they would update me on an ETA on certain days and they never followed through. Again, I had to call them to find out. My vehicle also got broke into in their parking lot while sitting there & things were stolen out of it. There are far better places to go, and I cannot recommend this place to anyone. Borderline horrible experience.

This shop was "recommended" since they do "great work", but my car was in an accident back in March…read moreand went in from my insurance to cover damages. It has been a little less than 3 months with no movement, we called and sent email after email (they told us they never got our emails but after a couple calls replied to our emails a day later) with no update, since a part is on "back order". We called and they told us that they thought we would be getting the part they needed, we told them that is their job. Why should be looking since they are being paid to do the job. We insisted on even getting after market parts just so we can get our vehicle back. We are still waiting for them to return us our vehicle. This place is a joke, do not go here, go somewhere else for better customer service and faster deliverability.

I was in a fender bender in my Ford Escape and it honestly feels like the repairs took less time…read morethan I spent worrying before I brought it in. Steve and team did a fantastic job and if I ever find myself needing body repairs again there is no doubt in my mind where I will go.

I drove my 2012 focus in to service dept. The "certified Tech" diagnosed and quoted a repair for…read more3400.00 now they have my car apart and say its 9,000.00 repair. They say they mis diagnosed it. They said if I dont want to do the repair its 1800.00 to put it back together and no gaurantee it will run. I drove it in there! Im waiting for a response from Ford headquarters. Had better service before it became Price Ford.

I purchased a 25 Ranger Raptor from pierre ford in lake city wa. At 160 miles it through a check…read moreengine light. As I live in Ronald WA I wanted to have the ford dealer in Ellensburg do the work. They gave me attitude because I didn't purchase the truck from them. I called price/Pingrey ford in Selah and they got me in the same day I called. The service Technician was knowledgeable and very helpful. My whole experience was 5 star would highly recommend price ford for any service work you need.

Brought to them for front end work. Replace control arms and alignment. $1600…read morePicked up the truck and alignment was not right. Vehicle pulled hard and steering wheel was not straight. They requested I bring it back. They had already had it for a week and and a half. I had to return to arizona for cancer treatment. By the time I got to arizona , my tires were destroyed. They refuse to reimburse me or compensate me in any way. Terrible quality control and poor customer service

This man is a senior technician he knows his stuff he is highly qualified as you walk into the door…read moreyou have the secretary and the counter that is very messy to the left is like used to be looks like a living room that is dirty and messy needs some organization skills to get your vehicle worked on I highly recommend this place they do excellent work

This business has been around for over 40 years and they have done all my repair. They do excellant…read morework, friendly, and back there work. Wonderful people to do business with. Very honest and don't cheat you.

Addendum to 1st review…read more 3 u-joints charged to my m-i-l in the repairs. The driveline takes 2 u-joints; . Fraud or error? Earlier bill shows B&C installed valve cover gasket ~2 months before they did the same job again, with scant new mileage. The need was identified by White Pass Garage, and B & C's charged a second time for the repair, assuming it was done either time.. not sure. Still a pool of oil to the inside of the driver's side valve cover. Either not cleaned up or still leaking. First r&r of valve cover cost my m-i-l over $200 for labor, and the second time, 2 months or so later, with few additional miles on the van, they charged another $300+ for labor. Same with fixing the leaking AC o-rings from the earlier visit. They charged her again to fix their first poor install, and noted it didn't include a recharge. Thus the heat from AC on the way north was poor. Heat on defrost was barely sufficient at +6 degrees f. exterior temperature while rolling on the highway with defrost on hot. Thermostat will be pulled and inspected. If not a 195 f. t-stat as stated it was (which I'm skeptical of now), that'll be another area of formal address. Shop failed to assess the function of a freeze-plug heater, though they IDed it. "We didn't trace the cord, and we don't know if it works." Why? Pre-trip inspection to the sub-arctic, ~3,000 miles, and they didn't think it was helpful? (*Upon pick-up of the van, the younger 'mechanic' found the -checked- cord for the freeze-plug heater coiled on top of ac-related box on firewall in plain view. So how much time was actually spent under this thing?. Defroster/heat fan blower motor making worn bearing sounds @ start-up at +55 f. in Yakima. Headed north with a heater fan motor about to die? Worse now, too. They had to have heard this. The vacuum lines were to be checked, with hardened or questionable lines replaced. They spliced into existing hardened lines, and replaced the lines they could easily reach. Left hardened lines, etc, in. Upper heater hose from radiator to firewall is aged, scale on the outside/OLD and not solid/safe. Not replaced. 12" of standard heater hose and 2 new clamps would've been a cheap job to make it safe; maybe 15" ? Not sure lower radiator hose was changed, though it was supposed to be. Looks swollen. Will inspect upon removal when we check the t-stat.. Upper hose is new. Heat riser tube from exhaust manifold to the bottom of air intake housing is crumpled at the lower end and not hooked up. That way upon receipt of the van. Rear u-join installed using half-moon clamps at the pinion yoke, but no inner c-clips used, caused increasing vibration, led to firm decision to take the ferry as the (then still undiscovered) result of the cap on one leg of the u-joint walking out of the clamp, leaving a pin bearing broken, a seal blown out on the u-joint, and a generally unsafe condition. (*Cost hundreds of dollars in Whitehorse to remedy this, along with a new-to-me driveline, as the forward u-joint had outer c-clips forced into the exterior, rather than the proper innner c-clips and thus the ears of that yoke were bent. I have the c-clips from where they were forced into exterior positions; the c-clips were ground on a grinder, complete with blue-ish burnishing marks of unequal depth, 1 end thicker than the other = unequal pressure on bearing caps. Temper of metal c-clips after heating/grinding? House battery was dead upon pick-up, and we later found a blown fuse under the dash, leading to the solenoid that connects the charging system for the van to the system for the rv. Discovered & repaired bare wiring on a 12v hoop fitting at a relay on the firewall that was a hazzard. We fixed it in Canada. Erratic high-speed wobbling of the driveline due to improper install of the u-joint = increased play in the output bushing at the transmission cone, and posisbly the seal there, as well as the output bearing at the plate ahead of the cone. Wear traceable to poor install on the u-joints. The transmission output to the speedometer cable is still leaking. Needs a new o-ring, perhaps, but still leaking. A 5" job. They had the van most recently for ~2 weeks, w/ a thorough list for repairs from White Pass Garage, as well as a thorough list from me. They fell short on those. They had an opportunity to repair these issues, and didn't, but over the course of 2 months, charged my m-i-l a total of over $3,800. Few words describe this level of service from anyone calling themselves a mechanic. This was the service provided to an 81-y.o. woman with early stage dimentia, who gullibly paid THOUSANDS OF DOLLARS over the last couple of months; a snap-shot of the actual condition of the van upon its return to her. Shame!! I will continue the review in a third addendum after more inspection. Heat shield between peopane tank and catalytic converter hanging by thin baling wire, with 4 Robins screws blown out the tin. I fixed in Whitethorse, Y.T. Ca. myself.

Great service! I had a bumper replaced here after reading online reviews. They did not disappoint…read more They finished on time as they said they would and communicated throughout the process with both me and my insurance. Not a month passed by and I returned to have a scratched looked at on my rear hatch. They said they could buff it out and proceeded to take my keys and work on it immediately. After they were finished I asked how much I owed them. The owner proceeded to say they are not in the business of nickel and diming customers and did it free of charge. Wow! Thank you GO!!

My family and I have had work done on our vehicles here multiple times over the years we have lived…read morein Yakima. They have done repairs for everything from fixing a car that was side-swiped by a semi to, most recently, repainting a door that was damaged by another car in a parking lot. They have always done good work and returned the car to the way it looked before the accident. I just got my Subaru back from them and you can't even tell that anything happened to it!

Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability…read moreto cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care.

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't…read morerequest any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary.

If I could give this company no stars I would give it to them. I gave this company a phone call…read moreabout my possessions and a vehicle I told them that I wanted to come get my items out of my vehicle. She told me OK you have to bring so and so previous owner with you even though they had already signed over the car Completely over to me. Which is no big whatever just A obstacle Other than the fact that so and so lives all the way out in Ellensburg so I told the lady On the phone We will see you tomorrow. Next day When we show up the lady says that the car has been auctioned And I can no longer get my things out of the car which are Totally important Like keys to another vehicle of mine . Along with many other irreplaceable Things. Honestly it is so sad to see a company Be so pathetic and unprofessional to their Customers. They literally lacking Common sense And professional Abilities to deal with people. the simple correct thing to do would have been to tell me that I could no longer come for my possession The day before and prevented somebody to waste time and gas driving all the way from Ellensburg for me also. This joke of a company should not exist 100% SHIT. WOW

We had employed this company as our commercial tow company. I wish I could give less than 1 star…read more This is the worst most disrespectful company in Yakima. Find another company and save yourself some grief.