Service was great and they kept in contact twice a week letting you know at what process/stage your car is at in repairs. Great and informative personal. I would highly recommend them. First time I ever had my car in a shop for accident repair so not sure about the price of repair and labor but seemed reasonable for what repairs they did. Looks brand new. Now I want to get rest of car looking the same. They did an awesome job. read more

My car got rear-ended. They did such a wonderful job in getting it fixed fast and the workmanship was amazing. I would recommend them to everyone. They will give u peace of mind. read more

I hit a deer on my way to Pullman. My insurance provider linked me to Yakima Collision Repair. The owner gave me a ride to the Car rental shop and waited for me to make sure that I was set and on my way. Technically they were closed, but he helped me anyway. I did not ask how long the damage would take to repair, cause I used to work at a collision repair shop and I know that quality takes time. My windshield was cracked as well. The owner was not satisfied with the way the windshield was replaced and took the time to go to a Honda dealership in the area and see what my car looks like new....(in the art industry, we call this using a reference) He then asked the windshield repair to reset the window. I took a bus back to Yakima where he then offered to pick me up wherever i was dropped off. Not needed, but still nice. I walked the short distance to see my car looking like is was fresh of the Honda dealership lot! Excellent work, and Service. Thank You Very much. read more

These guys suck they had my truck for more than a month, had me come pick it up, and it looked like a toddler put it together. Second try wasn't any right again. They tell me it's the best they can do and move on. Only now I've got a huge coolant leak from somewhere. They said it was just a coincidence that it was on the side that I was hit ....... Long story short I wouldn't recommend these crooks to my worst enemy. read more

Caliber Collision did a great job for us in the midst of an unfortunate accident. They were easy to communicate with and made sure our car was taken care of when we had to leave it there for a couple weeks extra. read more

I was scheduled for October 21st to get my car in had pre scheduled since September my claim went thru and everything they call me a week before I'm supposed to take it in on Friday the 21st, the lady called me Wednesday the 12th 10 minutes before 5pm to tell me they can't get me in because they no longer work with my insurance and did not apologize or anything knowing I only have a rental for certain days and after the fact that every collision place around me is booked months ahead. DO NOT RECOMMEND TO ANYONE, now I'm stuck with starting all over on finding a place and having to pay out of pocket for a rental for who knows how long until I get in somewhere else!! read more

I would never EVER recommend Yakima Collision Repair. I was Re-ended by an uninsured motorist and my insurance company sent me to this shop. After I received my car back the outside damage was completely fixed, but it was making this awful noise. A few weeks later I called them to let them know and I took it back in, I got a call about 10 mins later and was basically called crazy because they heard no such noise. I picked up my car and thought "huh that is strange the noise is gone" but the next day it was back. A week late I take my car to Les Schwab to get new tires and the gentleman let me know I needed to take my car in right away because my sub frame was completely destroyed and my A-arms were cracked all over. He also indicated that it looks like someone sprayed them with oil. I asked him if that may be because of the noise it was making, and he agreed. I called my insurance and took my car somewhere else for an estimate. At that time my car was deemed unsafe to drive, because the entire bottom of my car was destroyed. They also indicated that this company should no longer be in business do to this incident. Not only did they do a lazy repair job on my car, they let me drive off knowing my car was completely unsafe to drive, and they also lied to me and tried to cover up the noise by spraying it with some kind of oil... I WOULD NEVER EVER TAKE YOUR CAR TO THIS COLLISION REPAIR SHOP. Lazy dip sh***!!!!! read more

I had my Audi repaired here when my neighbor backed into it with his boat. They did a good job of repainting the trunk lid, matched really well. Insurance paid them and I was on my way. Feeling pretty good about the experience I decided to use them again when a piece of molding broke away from around the license plate. They quoted me a price of $350.00 or so for a new part from Audi. They told me that no one carries after market parts for a 1999 Audi. The only thing to do is see if we can find one in a wrecking yard, which we did. It was not from the same year car, but would fit, and had the same part number. My husband spent the whole day looking for this part and then removing it from the car it was in, cleaning it up and felt very lucky to have paid only $10 for it. We took it to Yakima Collision Repair to have it put in for $50.00. I dropped the car off early the next day, Glen told my husband and I that it would fit perfectly and he would get it done that day. Later that day I received a call from Glen saying that he broke the part we brought in. He dropped it. Now I understand that 'stuff' happens, but I was hoping he would feel at least obligated to make it right. Instead what he did was to find a piece of crap part at some wrecking yard somewhere and put it in my car. Before he installed it I mentioned that it looked crack and scratched up, to which I was told that "It will buff out". I am sorry but it looks like it is spider webbed cracked and has ripples in it. I told them that it looked like crap when I picked it up. I also called back that afternoon to tell him again how very unhappy I am with the way it looks. I asked him to work with me somehow to make this right. He said he would look into it...(right), and call me back on Monday. No call Monday, Tuesday, Wednesday, or Thursday, so today (Friday) I called him. The only thing he can suggest for me is for him to sell me a brand new part and will not work with me on the cost AT ALL! I was pretty thoroughly blown off. I will never go to Yakima Collision Repair again and would advise anyone else within earshot to stay away as well. I should have just had my mechanic put it in, but I thought they knew what they were doing...Wrong!! read more

I brought my two vehicles in because someone fell asleep at the wheel and side swiped my cars. The first vehicle, a Nissan, had to have the bumper replaced and the trunk fixed. The replacement bumper had matching paint color that looked excellent, but the bumper swelled and hangs off of the passenger side a bit. When I brought the vehicle back, the technician said that the OEM parts just look like that. He readjusted it, but then said if I was experiencing the same problem to just bring it back in so that he could put some double sided tape on the bumper to hold it on (really!?!). The Jeep that I brought in was repaired, but neither the technician nor the owner would tell me what work was needed, they went off of the insurance adjuster's estimate. They wouldn't even listen when I started to tell them that I was having problems with the driver's side power window that I did not have before. I received no status updates on my vehicles, or even when they needed to extend the timetable to fix my Jeep. I would avoid this place unless you like dealing with shysters. read more

Caliber Collision - The business photo. - Body Shops Near Me - Yakima, Washington

Was hit by someone. Took my car to caliber and they were amazing about keeping me updated and staying in contact during the entire time they were working my car. I oicked my car up today and it looks great can't even tell it was in an accident. Staff was friendly. Would definitely recommend them to anyone. read more

Great place to do business. Very professional and they have always done an excellent job on all my vehicles! I would recommend them to anyone! read more