Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability to cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care. read more

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't request any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary. read more

Been using them for years and haven't had any issues. Maria has always gotten my family's vehicle's in on a timely manner and has given great info on small issues. read more

Our air was not working on a hot day and we called at 2pm. They had us in at 4, diagnosed a faulty relay, ordered it and had it in by 5 o'clock. And under $40. I can't sing their praises enough. read more

Brad and his team have always treated me kindly and with respect. I fell like Westside Car Care does a great job and they are timely communicating what is wrong and how to fix it. I will continue to take my vehicles to Brad and his team! read more

Westside car care was the best car service I've received ever. it was a second oil change there and as before I'll recommend it to my family and friends. Simple but done very professionally, The receptionist Maria scheduled my appointment and I arrived on time and the service was started promptly and finished in a timely matter. While waiting the short time I observed other customers being taken care of and the communication was clear and issues were handled professionally . read more

As others have mentioned this shop is incompetent and will take on jobs they know they are not skilled enough to complete. On top of that they use parts that are below base, so think unbranded unknown parts which can further cause damage to your vehicle. When they had my car twice it came out with more damage then it went in with. Furthermore they refuse to accept responsibility and will blame you the customer just so they avoid liability. On top of all this they will post some bs responce to this acting like they care to save face on the internet. If you dont want thousands of dollars of damage done to your vehicle avoid these scam artists like the plague. So to keep this long story short, vehicle was brought in for a problem. This shop replaced two parts, vehicle starts having critical overheating a new problem. Brought car back, replaced parts again, same problem again. Causing me thousands in towing bills out of the mountains and critical engine repairs. Tried to work with them on a solution, they blamed me saying I told them not to check anything else. Brought to two different shops for second opinions who then told me theyve never seen such cheap parts used and that they were falling apart or not put in right causing the new problem of overheating. This shop will never own up to this unless you get a lawyer. The secretary Maria knows nothing about vehicles but refuses to consult the mechanics when questioned abour repairs and will later blame you the customer for damages they caused. The manager when you can reach him, is a joke and he will say its your fault somehow. Second qualified shop I went to fixed the problem and told me these mechanics did not know what they were doing. Their positive reviews are also fake if you read some of them they sound auto generated. You have been warned, cue their heart felt responce about how they tried to work with me. Reaponce: Brad is a liar I asked their shop multiple times to check everything possible because I had a big trip in the car coming up. I asked his secretary Maria if there was any way it could be gaskets and to check and she said it was not possible and the car was done. Stop blaming the customer for your shops neglegience Brad. There is absolutely no reason I would have declined to have everything possible checked. The car only started overheating after it left your shop, due to your employees incompetence. You never said anybody would tow the vehicle, your shop installed an inferior part wrong causing overheating, the second shop said the thermostat was falling apart when they checked it they also had nothing to gain from lying. Not going to go back an forth with you, you had a chance to make it right. I was extremely nice on the phone with you all asking for you help, and how it can be solved. Never directly asked for the towin to be payed and you all argued with me that nothing was your fault. read more

What a all around great place!! Brad and his staff are super. I've had multiple jobs done at his shop, and always done on time, on budget, and done correctly! Brad isn't perfect, BUT, what differentiates Westside is they have integrity. And in the auto repair business, that's refreshing!! Trust Westside for you automotive repair work! read more

I went to Westside Car Care in an attempt to get an estimate for replacing a catalytic converter in our Camry. I checked Auto Zone and the part is $409.00 and another shop gave me an estimate of $800. Westside receptionist phone quote as low as $525 but they would have to see it, so I made an appointment. At the shop they want $140.00 just to look at and test the catalytic converter or I could have a free review done checking everthing. So I took the free check. They printed out the results when the mechanic finished. The results state there is a 420 check engine code (converter). Just under $1600.00 also for $742.00 they would replace the oil pan gasket and valve cover gaskets. There are no pan or valve cover leaks as I jacked up the car when I got home and crawled under it with a light. Beware of this shop. read more

Great customer service! Very friendly and helpful. I took my car to them after having a terrible experience with Harvest Chevrolet and they fixed me up. Thanks Westside! I will definitely use them in the future and recommend them. read more

The service advisor is always so friendly and really knows what she is talking about when she explains repairs. I was able to get my car in right away for service. I will definitely recommend Westside Car Care to my friends and family. read more

This shop is really good. It can be a bit pricy at times but it depends on the work. I'm a picky person when it comes to my car parts, I like to buy them myself and bring them in. So I called some shops around and alot of them want to charge me extra for bringing in my own parts or tell me they can help me because I have my own part. But I called westside up and and told them what I was looking for and didn't hesitate to help me. I got a tune up and one of my parts on the car did not need to be changed out, so I had a credit of the 50 bucks, so I got a oils change and was short by like 10-15 buck and I get a call back saying to not worry about it. Went for my front suspension, and now I'm getting my back one done. I just keep going back because they do good work great customer service and communication skills with the client. I would recommend them. But if your looking for a cheap way to fix your car and not get the quality then go somewhere else. read more

I was on my way to Eastern Oregon for an Elk hunting trip from Seattle WA when I hit the pass in my 2012 GMC Diesel Pickup. I was loaded down with hunting equipment and my quad. My truck sent out a signal that it was limiting my speed to 30 miles an hour because of a bad fuel filter. I had no notice of this at all. I limped my way into Yakima and followed directions on my GPS to Westside Car Care based on Yelp. I was not disappointed. Although I arrived on a very busy day and did not have an appointment Theresa/Service Writer called the owner Brad Witters and told him my situation. Brad came to the rescue, He had me on the road the same day and took the time to make sure everything was in tip top shape. This is a family owned business and they sure made me, a stranger feel like family. By the time I was out of there I had shared photos of my family and they of theirs. I would recommend this shop to anyone and everyone. If the story ended there I'm sure you would be happy to visit them but it doesn't. I was on my hunting trip and my phone rings. It's Westside Car Care checking up on me. Making sure my truck is working and no problems. I then returned home to find a thank you in my mailbox! Service like this is unheard of folks.... Westside Car Care you are rock stars! From the staff like Theresa/Service Writer to the Owners like Brad I couldn't be happier with the whole experience. A Huge thank you!! Sincerely, Chris Smith read more