If your looking for someone to do a great job and very puntual call Alan. He came and did a couple…read moreoil changes for me even on the 4th of July. Very good communication and he knows what he is talking about. Very pleasant to deal with. Price was very reasonable also. Thank you

From the owner: My name is Alan, operator of Alan Mobile Services. I bring my services to you anywhere from lower…read morevalley to Moses lake surrounding areas.

After our truck flamed out coming down the east side of the pass, Kaleb and the Independent Auto…read morecrew performed an emergency repair on our truck's engine. Great crew, great attitude and they got us back on the road the next day. Our old truck is pulling the trailer better than ever. I highly recommend this shop and their employees for repairs and maintenance. Thanks again- Kevin and Kelley

As we were heading to the Gorge our tire decided to pick up a nail. Other issues happened but Kevin…read moreand team helped us right away. Without their determination to get us back on the road we would have been stuck. Thank you for all your hard work. We appreciate it.

Quick, efficient and friendly auto care. My Black Explorer Sport's a/c suddenly lost its ability…read moreto cool the early hot temps days. I called Westside Car Care on Wednesday afternoon and Maria gave me an appointment the NEXT day! (When I dropped my SUV off for service I was greeted by a smiling Maria. Maria is not just friendly, but is very knowledgeable and answered my more detailed technical questions) I won't bore you with details, but my Explorer was ready for pickup the same day I dropped it off for a reasonable price. Now I believe I could "hang beef" inside as the a/c is working great! Thank you Westside Car Care.

I visited the mechanic for a diagnostic on my car because the maintenance light was on. I didn't…read morerequest any repairs; I just wanted to know the reason behind the light. Surprisingly, they ended up changing my oil, even though I had just had it changed a week ago. It seems like they'll do anything for money, even if it's not necessary.

I asked them to check what was wrong with my car so the scanned it or did diagnostic test on my car…read moreand they put a quart of oil because it's a little bit low and they took 1 hr to do all that and charge me $200 upfront. The guy who scanned it was done in less than 15min and the lady, named Sara did the estimate for 45 min. Im so disappointed and I feel like they took advantage of me. I asked if the cost is the best they can do but the other guy said that's an hr..wow! I don't want to go back there ! Although my mom and dad go there. No star!

My first time at this establishment. Very friendly, organized, professional and reasonable. Highly…read morerecommend.

AutoMetrics saved my husband's beloved Crystal from becoming a charitable donation. When our 2000…read moreAudi A6 would not start and the diagnostic app didn't give a clue, we took the advice of a friend and turned to the AutoMetrics guys and they nailed it. Our Audis have always been tended by our local dealer and when they abandoned our town, we have had to go to Tri-Cities. We are now sold on staying local again and both our Audis will be trusted to AutoMetrics. Why? It did not take long to get scheduled and they accepted the car early since we were depending on a tow for transport. Communication was outstanding. On the day of Crystal's appointment, we learned right away what the problem was and given the good news that the part and labor wouldn't break the bank. The next day the call came that the repair was complete and the car ready for pick up. Tow-off to pick up was 3 days. This business was easy to work with, friendly, knowledgeable, organized, well equipped, and well staffed.

We recently moved to Yakima and were not sure we would be able to find a shop to take our Volvo. We…read morehad a great shop in Portland so were a bit nervous about finding something as good in Yakima. As it turns out, I believe we found something better. Based on the reviews of AutoMetrics, it seemed that it might be a good fit. A good fit is an understatement! I took our car in this morning for an oil change as well as asking them to check out a possible suspension issue in the front end. Terry and Valentine were both personable and knowledgeable, both taking the time to discuss the suspension issue. Everyone in the shop was friendly and very professional. The shop was one of the cleanest and well organized I've ever seen. Our previous shop in Portland was the exact opposite. Erik went for a test ride with me to assess the suspension issue and immediately had some ideas on what the problem might be. Voila! The oil got changed and the suspension issue turned out to be nothing. Prices were incredibly reasonable and I left with a feeling of confidence knowing our car had been expertly tended to. And to top things off, when I went out to get in my car, I discovered they had washed it! We will definitely go back! Amazing!

Young man who is a shade tree mechanic. Very efficient and…read morevery quick. And good value. If I ever need something done again , I will check with him first!

He just stopped communicating with me without accepting or declining to even offer an estimate.read more

Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.

This place literally saved my bacon. I was driving from Wenatchee to Spokane and my jeep overheated…read morerandomly and I found myself here. At 2:30pm we arrived with an overheating undrivable vehicle, by 4:30pm we were back on the road home. Incredible. And they were very friendly.

Jorge and the team are fantastic. Our Jeep overheated about 2 miles away from the shop on our way…read moreto Spokane and they took us in last minute. Diagnosed and fixed the issue and we made it safely back home the same afternoon. I would recommend this place!

Honestly.. the best experience I have ever had at a mechanics! I was on a road trip through…read moreWashington in my RV when I started having engine problems and broke down. I called Pelzels and left a voice message explaining my situation and they got back to me that day and said if I can make it bring it in today or tomorrow! I can never find a mechanic that's willing to look at it that fast. They understood my situation and got me in. They did amazing work on the RV and she's running like a dream and the customer service was unbeatable! Such a good group of people and I believe his name was Clint was wonderful to talk to and really walked us through everything. All in all, great experience and would highly recommend!

DO NOT GO TO THIS PLACE!! After over 4 weeks of having my car, the owner finally said that my…read morebrakes were fixed and that my car was ready to SAFELY drive. He even said that he test drove it himself. However, I received my car with HORRIBLE working brakes. The owner straight up lied. I am so infuriated and disappointed. Please do not go here if you care about your safety and the customer service you receive!!!

This man is a senior technician he knows his stuff he is highly qualified as you walk into the door…read moreyou have the secretary and the counter that is very messy to the left is like used to be looks like a living room that is dirty and messy needs some organization skills to get your vehicle worked on I highly recommend this place they do excellent work

We were passing through the Yakima area on vacation from Oregon when our truck suddenly and…read moreinexplicably died. We had it towed over 60 miles to Absolute Auto. I called the shop in the am explaining the situation and they told me they could look at it that day. Mike was fantastic. He immediately dropped what he was doing (and the shop looked very busy) and made like I was his most important customer. He diagnosed the problem that morning, ordered the part. A wire within the ignition tumbler had burned up. The part had to be shipped from the east coast. The next day, the part arrived and the part was immediately installed. Mike is extremely competent and professional. Pricing was more than fair. I would absolutely recommend Absolute Auto to anyone that needs a mechanic in the Yakima area. I wish he was in my hometown.