Bought a $100k fifth wheel from here. Came with an assortment of problems. notified them right away…read moreof the problems. But now they're saying say it's my problem To deal with. THEY DO NOT DO A THOROUGH WALK THROUGH. Also I was supposed to pick the camper up two weeks early but it had a "motherboard malfunction" the week I was supposed to pick it up. Incompetent people work here. would not suggest it.

From start to finish, overall, it was a 10/10 experience. Highly recommend to anyone looking for a…read moretravel trailer at a good price.

New Leer canopy on 2011 Tacoma looks great and functions even better. Great sales and service…read more Excellent installation and customer service.

Service department was exceptional... The highly recommended…read moretowing service they used is a joke. The guy did $15k+ damage to our new trailer and felt no remorse and walked away.. now we're stuck dealing with a damaged trailer and winter.

I didn't purchase my RV from Rodeo City, but I really wish I had. In my first trip with my new…read moretrailer I spent a few "shake out days" in Ellensburg, and I headed to Rodeo City seeking some parts and advice. The level of assistance I received went above and beyond, even though the trailer wasn't purchased there. Subsequently, I inquired if I could store my trailer on their premises between camping trips. They graciously agreed and provided an excellent rate. When cold weather approached, and I hadn't yet winterized my trailer, they stepped in to offer their help. They provided an affordable and quickly executed winterization package, complete with a warranty. Even if you don't live in Ellensburg, these folks deliver exceptional service and attention. If you need anything - from parts, service, a new trailer, or just some help and advice, give them a call.

Got my first travel trailer there. Easy folks to work with. Great customer service support.read more

My wife and I purchased our Coachman Freedom Express from Canopy Country RV in Union Gap in 2023…read moreand initially had a great buying experience. We really enjoyed working with Todd, and the trailer had everything we wanted. Unfortunately, the experience after the sale has been disappointing. Within the first season, the finish on several cabinet doors began peeling. We notified the dealership and agreed to bring the RV in after our camping season to handle it under warranty. When we picked it up months later, several documented issues were left unrepaired, and the overall tone from staff made it clear they were ready to see us go. It was disheartening, especially after how positive the sales experience had been. This spring, the same cabinet issue reappeared. Because of the dealership's lack of accountability and the way we were left feeling after our prior service experience, we chose not to return to Canopy Country and instead went to another authorized service center, who have been much more willing to help. I later wrote a private letter directly to the owner explaining our disappointment and hoping for acknowledgment. I have received no response. I don't enjoy leaving negative reviews, but I think it's important for others to know that our post-sale experience with Canopy Country RV has not reflected the same level of care we felt during the purchase.

We had been working with a salesman, went to the bank got cash knew we were driving over 3 hours…read morepulled up and went in, was shaking hands with the guy I had been talking to all morning, this incredibly rude man came up said bad news it sold 10 minutes ago, my husband said what? He said first one with money gets it? The salesman said can I show you a couple more? We looked and they were dirty and way to heavy for our vehicle. So we got in our car driver over 3 hours home, the trailer was saying pending for almost 2 weeks, adked them why this morning and he then put it to sold. The salesman said he was sorry, well he should have called so we didnt waste our time. If it sold 10 minutes before we got there they would have still been there doing paperwork right? No one was there. They were being very dishonest about the entire thing. Buyer beware

Just great warm people over at Hills RV. Dwight & Mike Hill are just about the most helpful people…read morethere are. Thoroughly recommend them.

To begin with, they sell Lance--a cult favorite among the trailer and camper movement. Many…read moreconsider the Lance to be the BMW of RVing. When you step onto the lot, you go back in time. Old school welcome. Old school deals. Done on paper. Without guile. They lack bandwidth and are often overwhelmed with business traffic which would knock a star off this rating if not for how genuinely sincere and honest these people are. The place can use a make-over and a website but otherwise, don't change a thing if it means losing the voodoo you do, so well.

My wife and I were traveling from California and had an unexpected emergency with our tow bar. Jim…read moreand the guys were the only place in town who could help us out within 24 hours. They were very helpful and ordered me a new tow bar and the next day I was back on the road. Very good people from the staff ordering my tow bar to the guys especially Jim. I highly recommend if you have any problems in Yakima to stop there. Five stars!

My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV…read moreshop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.