After being a long time customer I finally needed a dress hemmed. BAD idea. First of all, they…read moreinsulted my body while I was fully clothed under my garment to be altered - so uncomfortable in a rinkydink dressing room, I didn't want to actually undress. The hem job is deplorable, at best. A dress now ruined, and I am to wear it as Matron Of Honor at my brother's wedding. Secondly was the cost. Leah never gave me a price for the job, as they send it out to be sewn (no work is done on site)..... and her husband charged me $57 dollars I have zero words. They ruined my dress. Held it hostage while over charging me. Talk about putting someone over the barrel of a gun. Think twice before taking anything here.

Did a great job on my thrift store jacket that was quite dirty. They made my jacket look perfect…read moreand the price was reasonable as well. Would recommend!

This is probably the best of these shops in the area. Clean new machines, and kind soft-spoken…read morestaff. Was here in a pinch for about 30 lbs of clothes and towels to get washed and folded. Very nice work done.

We had a mouse in our linen closet and every sheet, towel and blanket needed washing. They have…read morethe nicest facility. Everything new new and a few of the washers are so huge one could fit a small in car in them. Those huge washers have matching dryers. They have a good variety of washing machine sizes. Super clean. I was very happy. Don't put your soap in top dispensers though as when you have a 4, 8, or 12 load washer, that's a lot a lot of soap and it doesn't always get rinsed down the chute properly. Just throw the soap in the actual washer. Much better. And the phone app is super easy. It tells you how much time each washer has left. It is good for keeping track of your loads. And if you are drying you can add more time remotely.

I do not understand why this place is rated so highly. They do not have large washers. Only the 4x…read moremachines not the 6x or 8x. I see other reviews saying this place is "clean" and it's far from clean. The machines are not well kept and the 4x was is almost $7. Thankfully they do have an onsite bathroom, laundry supplies and a change machines. But I wouldn't say this is the best place to get your laundry down.

The place is filthy. The soap and softener dispensers are so clogged they don't work. The machine…read moreare covered in hair. The dryers take forever and have crap in them (nails, screws, gum). The TV is always blaring horrible things (news, judge or talk shows, all controversial stuff instead of cooking, gardening or design shows that most public places choose, FOR GOOD REASON). No one takes care of this place.

I come here some what often when I have big bulky comforters to wash, but spoke with the owner…read moretoday and great customer service! Affordable machines and place is always kept nice and clean.

Very nice, clean business with plenty of washing machines with different capacities to use.read more

Bait and switch times 2. I called for a price on doing some drapes. I took them in the counter…read moreperson measured and quoted the same price. After three weeks they were finally ready but when I went to pick them up they were $50. more than I was quoted. The old witch behind the counter just kept saying " ya want em or not? " what choice did I have but to pay?

I have used in the past for dry cleaning and alterations. Was satisfied…read more This last time was very annoying. Left three pairs of pants for alteration. Was told they would be ready next Monday which gave them 1 week. Was told rudely that receipt "clearly" stated could not be picked up until after 4pm. The pants had been there 1 week. Were they really going to finish the work after 4pm?? I won't be going back.

this place is so clean and nice and neat, I noticed while I was there some brand new washers that…read morewere still wrapped up so they are evidently adding some more new equipment. The woman who is behind the counter is lovely. She took my comforter, which is way too big for my washer and dryer, king size, and it was $25. She added bleach and some nice liquid that made it very sweet smelling. They text you when it's time to pick it up and they wrap it in plastic so it's easy to transport. They also have there and they have Wi-Fi. Dryers are free when you wash which is a nice thing and they're not ridiculously priced either. They have plenty of tables for folding and hanging racks to hang your clothes lots of chairs and they have an outside playground area for the kids. It's so convenient to Carson City right off of fifth Street and the parking is fine.

very clean, very affordable, very very kind woman working here :) the dryers are free! can't beat…read moreit. i was on a long trip from texas out to california and needed to do some laundry - so glad i chose this spot. i didn't have cash but thankfully you can "buy" coins at the register - small washer is $4 for about one load (mind you this also includes free drying). aprox. three loads is $8, multiple sizes of each and plenty of space to go around. it was quiet and cool on a hot day, there's also a small playground for kiddos outside. definitely stop by if you need a quick and reliable place to do some laundry. :)

I've been coming here for about a month now, I do laundry once a week and I liked this place until…read moreTODAY!! Baby roaches on and under the machines... I'm sickened and if my laundry wasn't loaded in the machine and cycle started I would have left ASAP!!

It has been taken care of. The equipment is a bit old and the dryers have heat stains on the inside…read moredrums. I used this for my dog beds and blankets.

On friday last week I took in 2 jackets to be cleaned , the desk person told me that it would be…read more$12/jacket , then on going to collect them today , I was confronted with a bill for $47 , I couldnt believe it , when I challenged this , the lady ( who was quite pleasant) told me it was actually $15 per jacket , and wait for it , are you ready for this , an extra $7 each to clean the jackets hoods????? I want to warn anyone who goes there of this rip off, I will never under any circumstances go back there.

About a month ago I dropped off a pair of jeans to be hemmed. After I picked them up and tried…read morethem on, I found they had been hemmed 3 inches too short. The tags were still on them indicating they should be hemmed at a 24 1/2 inch inseam, but mine were 21 1/2 inseam. I brought them back to a very helpful counter person, alterations looked at them and measured them. I was told they would notify the manager and she would contact me. The counter person called me back the next day and said the manager suggested that they could find the fabric that had been cut off and sew it back on. Really? I said no, they would never look the same, and I wanted them replaced. Since then I have called a number of times and have never received a call back from the manager. It seems her customer service is to ignore the customer and hope they go away.

I utilized this facility 3 times. 1st time it was clean and some machines were not working, 2nd…read moretime dirtier and more machines not working and the 3rd time was worse. 1/3 of the machines were not working , it was dirty and when I loaded the washer and put he money into the washer the message said "ERR" and the employee said it would reset and questioned me if I even put any money into the washer. It did reset but it asked for more money. The employee said in a very rude manner to put more money in and the employee recorded a message to the owner and I never got a call back. When I used the dryers, they were warm but not hot even though I selected "Hot". It took a lot more money to get my laundry dried. The issue is the no call on what happened and why it occurred. I'm sure I am not the only one who this has happened to.

Let me start by saying that I'm still fairly new to the area and Wash Tubs is near my residence…read more From the first time washing my laundry I was warmly welcomed and it was really pleasant that the establishment was super clean. The laundry attendant welcomed me in and offered her name. Brandy was so friendly and courteous. She gave me a run down where the different washers are that cost more or less than other washers. I definitely appreciate the different size washers and load capacity because it's already spends as it is to have to wash your clothes at a laundry mat. I like the selections and it was fair on my wallet. Anyways I got my monies worth and I've continued to come here because they are open later than most laundry places and open nice and early at 6:30. This laundry mat doesn't disappoint because it has hours of operation that are very fair and accommodates most everyone. Thank you Brandy for keeping it top notch clean and running such a tight ship.