THIS is what internet service should be. I used Elite Fiber for two years before moving out of…read moretheir territory. During that time, my internet was fast and reliable - I don't remember it ever going out. They were friendly and helpful during the installation and set up process. Rates stayed low throughout with no hidden fees. But the best part of my experience was actually when it came time to cancel my service. When I have used other (bigger corporate) internet providers canceling my service was almost impossible and came with lots of extra charges. When I let Elite Fiber know I was moving and needed to turn off service, they turned off my autopay and began closing down my account within a day. They were also responsive and personable in all my communications with them.

Great service. I busted my iphone screen, called them up and was told come on in, got it replaced…read morein an hour and 15 minutes, and on was my way. Price was good, what more can you ask?

I purchsed a phone system from Pinnacle 11 years ago, and have never had any problems until year…read more11, when the voice mail system went out. Pinnacle came out withing 24 hours, assessed and fixed the problem. I was amazed that they remember who I was after 11 years, and they treated me as if I just purchased the system yesterday.

Pinnacle installed our security/fire alarm system while our house was being built nearly18 years…read moreago. Over the years whenever we experienced any type of service issue or just wanted to chat, Bill and Bryan would be there to assist. Most recently we experienced multiple issues that popped up mainly due to the aging of our system. Although it took several trips to troubleshoot and get to the root of the issue(s), they didn't stop working on the system until they got it back to proper working order. I can't speak highly enough of the timeliness, workmanship, and professionalism of the employees of Pinnacle. I wish I could depend on others as much as I do the folks at Pinnacle. You can't go wrong with them.

Got me in the same day, very fast, very personable and knowledgeable. Would definitely recommend 5/5read more

Brought my laptop (less than a year old) for simple fan issues. When I came back I was informed he…read morehad placed plastic pieces in my laptop that he had ordered off TEMU. There was also glue all over the back of my laptop. Being concerned I brought it somewhere to have it checked out and there was more wrong with it than when I had dropped it off to Plug and Play. He never placed the screws back in the back of my laptop. He had moved a wire inside and not properly placed it back so it was being pinched. And now I have to replace the entire fan because the work he did completely ruined it. I am now paying like triple to fix what he damaged. When I called back to get a partial refund I was just met with a condescending attitude and was told everything he did was just his opinion. Well in my opinion when you run a business, the work you provide is no longer an opinion. I'm paying for a service that I did not only not get fixed BUT had to go somewhere else to fix it. I paid 75$ for temu stickers to be placed in my laptop and to have missing parts when it was given back. I was only given 25$ of my 75$ back.

Great local company that provides the fastest and most reliable internet in the area! Highly…read morerecommend!

This shit sucks. $100 a month for 3 Mbps down (occasionally) and .30 Mbps up? (That's also bundled…read morewith phone and tv) Worst internet experience ever. And just a basic 3 Mbps plan is $49.95 /month. Where AT&T offers a 50 Mbps plan for only &40.00 /month. Don't go with Madison, you're better off moving out of the area and getting better services somewhere else instead of being fucked in the ass by these overpriced shits.

This company is locally owned and operated. They were quick, courteous, communicated excellently…read more I can't believe how quickly they removed everything from my basement that I wanted to rid myself of. I fully intend on having them back when I need to have junk removed.

Hauling expertly done....the bid was fair...the many piles of junk were quickly collected with…read moreareas cleaned....various areas were identified with special instructions, "this goes that doesn't" sort of thing...the workers never missed a beat...highly recommend...

Diversified Services of Highland (Phone 618-754-5106) really made my day today…read more Their crew came out and within 3 hours had solved my drainage problems. My downspouts front and back all looked like fountains with every rain, and it was obvious the drains were not working properly. The water was all dumping next to the house foundation...not good and can be a huge problem if not resolved. The crew rectified the problem by digging 6" trenches and adding pipes and pop up drains where necessary as well as removing 2 large bushes that were a part of the drainage problem. A fantastic and very professional job. I would highly recommend them if you have drainage issues. They will come out, review the landscape and offer solutions and furnish an estimate. So happy to have found them!

Great quality work and good value! Also explained the process to me beforehand! Will definitely…read morekeep utilizing their services!

I brought my computer in with virus repaired quickly. Employee was friendly and very…read moreknowledgeable I definitely recommend them!

I am very satisfied with the services from this company. My TV got fried in an electrical storm a…read moremonth ago. I bought the TV from Costco about 3 years ago, so it was just out of warranty. Replacing it would have cost close to $800. Costco recommended a company called ITI. I called them, and they said they could fix it for $300. ITI must sub-contract this work locally to Computer Specialists because the business card that was left after the fact was for Computer Specialists and not ITI. I had to pay the money up-front via providing my credit card info over the phone, which I didn't like. However, shortly after paying and filling out a few approval forms. A technician called me and told me my parts were on order and would call back when they arrive. My technician, Christie was super nice & called all the time to confirm details prior to arriving. The repair itself was quick. I totally recommend this company if your TV needs repair. You might save some serious dough in repairing it rather than replacing it.