Internet speeds are fast but the service is excellent. So glad to be done with Charter! Price is…read moreright too.

Excellent service but pricey. Will I change? Depends on availability and affordability of other…read moreplayers in the market.

We have lost internet service 3 times in the last month. Tech support is very nice and we…read moreappreciate their help but we are paying more for internet than we did in the city. We know that being six miles from a small town limits our choice so we have put up with it. It is just a bummer

I'm LONG overdue for a review on Clear, since I've been using this service since about April. Bad…read moreStephanie! Anyway, when I moved recently, I decided that I was going to downgrade from my current plan with U-verse (internet and cable w/DVR) to internet only. This was huge, friends. HUGE. If there's one thing you should know about me, it's that I'm a sucker for reality TV. Every trashy reality TV show on Bravo you can think of? I was a fan, and it was all on my DVR, along with countless other shows I'm too embarrassed to mention in this review. So for me to go from 300+ channels and DVR to absolutely NO TV (not even basic cable, folks -- I was quitting this sucker cold turkey!) was a huge feat for me. And apparently, it was also a huge feat for U-verse, who wasn't making this transition pleasant for me. So I cut the cord on U-verse as well. And I went with Clear instead. After a simple phone call, I had a SUPER reasonably priced internet-only plan set up. Instead of waiting for days for a cable company to come over and hook up my internet, I received a cable modem in the mail the VERY NEXT DAY. It was super easy to hook up, and BAM! I had internet. Like I said, I've been with Clear since April, and have had their service in both Brentwood and Maplewood. In both areas, I've had no problems with connectivity, internet speed, or anything else. My internet is just as fast as it was with U-verse (and before that, Charter), and it's reasonably priced. The one downside to Clear is that I am locked into a 2 year contract, but since it's not tied to one particular address (like I said, I had this service in Brentwood, and now in Maplewood), I didn't see an issue with that. I will be using the internet for the next two years (and beyond!) after all. One big plus: unlike Charter and U-verse, Clear has NO data cap on streaming. That means I can Netflix away without worrying about exceeding my data limit (and paying a hefty fee) every month. And I'll be honest: I do occasionally stream my trashy reality TV as well. It's like a drug, I swear. Do they have rehab for reality TV show addicts?

This is a sham review and posting. The number listed takes…read moreyou to ADT Security sales line and the address is for the St. Louis Enterprise Center.

I have been a spectrum internet customer for almost 16 years. I have paid them tons of money and I…read morehave never received the services I pay for. I have had dozens of techs come to my home, one even ran a new line, however I continue to receive way less than half of the speeds that are advertised on the plan I pay for. Today I am receiving 0.10% of my upload speed I pay for. I have spent countless hours of my life communicating with them via chat, on the phone, the physical store, and even having numerous techs inside my home. Nothing ever gets resolved. I am absolutely disgusted that this company continues to have a monopoly in this area. The service I'm being provided is absolutely unacceptable.

I've spent hours trying to setup tv service in my home. Only to be told Sony tvs can't get the…read morespectrum app, would have been nice to know when I signed up. On one of our compatible tvs downloading the free apps (paramount+, Hbomax, Hulu Disney). The chat line was worthless, today I finally reached a real person, and I've been on hold for 31 minutes and counting, I could have driven to a spectrum store in less time. Final time to get a question answered 57 minutes. All my questions should have been answered while I was signing up. Poor, poor customer service, but to be fair the final person I waited 50 some minutes to talk with was very nice.

The initial install and setup was great. Internet was functioning as intended for the first few…read moreyears. Seems like the growth and moving head quarters has caused some confusion on their end though. Service has greatly degraded and technical knowledge seems to be lacking. Would not recommend at this current moment. Maybe try AT&T or some other internet service provider instead.

I've been a customer since 2017. Great customer service when I call for assistance. The internet…read moreservice I receive north of Litchfield, IL is stable and dependable. (Far better service than others in other smaller towns.)

I've had a total of 5 internet providers over the last 21 years. And I've had 2 satellite dish, and…read more8 cable TV providers over the last 31 years. NewWave Communications is, by far, the worst provider, of both services, I've had to date. I switched 2 years ago for the low price and the convenience of one provider for both services. My mistake...going back to previous providers ASAP.