Excellent customer service. Larry aka Manager, provided us with friendly and personalized service…read more We were sent here by another AT&T store, because they did not have the phone we wanted. The other store (Brentwood) called and had them hold the phone (only a three left) and we were told to ask for Larry when we arrived. When we entered, we were greeted by another associate and when we said, we were told to ask for Larry, he spoke up from helping another customer and told us to take a seat at a desk. When he finished with the other customer, he quickly came to our aid. We explained how we wanted to do an exchange within the 14 days allowed. He understood and actually agreed with our decision and choice of new phone. He processed the exchange in a professional manner and his witty banter made us at ease and even gave us a few laughs. Listening to other reps working with their customers, they all impressed me with their style of selling and assisting the customer. This store is off the beaten path, so the store traffic wasn't that heavy. The store itself was clean and well organized, making it easy to shop. If you're in West County and need a AT&T store, I'd recommend this one.

The sales associate that greeted me was friendly and the store was clean. When we sat down for our…read moreappointment, the associate that helped us was unpleasant, and his appearance looked unprofessional. His hair was pulled back in a dirty ponytail, and he just looked really sloppy. I have zero problem with the fact that they couldn't offer us any deals, I understand that's outside of his control. The reason for the one star is that he was very unfriendly and looked annoyed at the fact that we were there. Very happy with AT&T in general and normally have amazing customer service experiences, the one associate just fell short.

Unprofessional, incompetent, and frustratingly incapable of basic communication, such as returning…read morecalls or answering the phone. If you need service for a device, save yourself the time and money by going directly to the manufacturer's store (e.g., Apple, Dell) rather than dealing with these people. Frustrating.

I took my phone and Apple Watch for screen repairs. My phone was done in less than 30 min, waiting…read moreon watch parts they said 3 days so hopefully I will have today or tomorrow. Very friendly, and affordable. Would definitely recommend

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

All T-Mobile stores have consistent excellent customer service. I also like their monthly SWAG as…read morewell!

1.6 average rating appears well deserved, listening here in store as i ask for help. Justen acted…read morelike a jerk and appears high on stimulants. Had to handle it all on phone and internet account on my own.

I highly recommend working with Alexis, if you can!…read more She went above and beyond to resolve my concerns. I initially was scheduled to move into a new home, and was told to go ahead and set up all services/utilities; water/lights/gas/cable/internet. Needless to say, the agent was unaware that another person had rented the home already. So I had to cancel ALL of the services a week after starting them. Alexis cancelled my Spectrum account and contract with ZERO penalty and helped me return all the equipment with a smile on her face. I can't wait to return to work with her once I settle in at my new place, hopefully soon!!

The most worthless staff I've ever seen under one roof. They ripped me off by padding my bill…read more(without my knowledge or consent) and adding on numerous services I didn't ask for. Worthless, dishonest people at this store.

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.