I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.

Great Sales and Service on DIRECTV Satellite that I purchase from Mid America and they were…read morewonderful to work with. I feel that we got they best deal for the money and they installed the Satellitte and DIRECTV equipment the following day! Thanks MidAmerica Satellite for my new Directv

Internet/TV works well so far. However, the customers will be charged $25.00 for any technological…read moreerrors that occur during bill payment.

I highly recommend working with Alexis, if you can!…read more She went above and beyond to resolve my concerns. I initially was scheduled to move into a new home, and was told to go ahead and set up all services/utilities; water/lights/gas/cable/internet. Needless to say, the agent was unaware that another person had rented the home already. So I had to cancel ALL of the services a week after starting them. Alexis cancelled my Spectrum account and contract with ZERO penalty and helped me return all the equipment with a smile on her face. I can't wait to return to work with her once I settle in at my new place, hopefully soon!!

Outstanding! Cannot stress enough how satisfied we were with Jerry's services this morning!…read morePatient, kind and beyond knowledgeable. Need help with tv or tech? Look no further...A-1 Antenna is the go-to. Return customer for sure!!!

From start to finish, an "A-1" job! They were upfront with the price, timeframe, every facet of the…read morejob. I would definitely use them again!!

I've had ATT for cell phone service many years but this is horrible what they are doing and they…read moredon't care about customers. They put my cell phone account under U-Verse. BIG MISTAKE. I HATE U-VERSE. I'm going to have to go shopping now and drop ATT service because they are f'd up man, I mean it. I have to pay them $550 for 2 months time. Does this sound right. when my bill was used to being $130/month. I used to love Directv until ATT bought it out. BREAK THEM UP. TOO EXPENSIVE AND awful services

AT&T keeps charging me for wifi service and non-return of equipment that was sent back MONTHS ago…read more They have sent my account to collections for something they should have received already received. I have called their support line and been assured by whatever agent I spoke to that the issue was corrected before I started getting daily calls from a collection agency where I have been charged for wifi service I had no way of even using as I had no AT&T wifi modem to use this service with as the replacement never arrived to me, just like the faulty wifi modem somehow got lost on its way back to AT&T. What an absolutely horrible company with godawful, lying customer service agents.

I made an appointment for 6:30 pm on10-13-25. I arrived at 6:25 pm and I was checked in and asked…read moreto wait. At 6:57 pm my husband asked how much longer it would be, the employee said she didn't know. My husband told her we had an appointment to which she responded "I know, but these people came in before you got here." My husband asked what the purpose of an appointment was if they took walk in customers knowing they have appointments. She started to get rude so we walked out. I would not consider this customer service at all.

It's sad as an AT&T customer for 20years or more... that I cant come into a corporate owned store…read moreand buy a phone at retail price, with cash. Though that has never been a problem in the past. If they cant turn the screws on you for a new subscription (read... if they aren't getting commission or whatever word they use that accomplishes the same thing) then they won't sell you a phone. Imagine that?! A phone company that I am a customer of WILL NOT SELL A PHONE TO ME! Heaven forbid someone doesn't want to make payments on a phone. They literally recommended going to Best Buy... the smug salesman. The manager at this location took care of me without issue in the past. II was considering changing recently... as even with my corporate discount AT&T is more expensive than alternates! Sad state that this is how loyal customers are treated.

For a few weeks, our telephone land line did not work. Spectrum resolved the issues. However, my…read morewife and I decided to cancel the line. On contracting the company, the agent offered a special: transfer the land line and phone number to a cell phone and reduce monthly costs about $60. I accepted the offer. The new phone came promptly. I received several messages to activate the phone. When we tried to activate, the agent could not find the account number, and referred us back to the land line department. The land line folks told us that we have to restore the land line to be able to transfer to the mobile department. And, of course, we are told the phone would be added to the current bill. It appears that the 'left hand' does not know what the 'right hand' is doing. And now all we have is a non-working cell phone and phone number! The company needs to figure out how to resolve this issue and let us know. Even worse, employees have no interest in learning basic information about "other" services. This is a very poor way to run a business. In attempting to resolve this issue, it took multiple phone calls to both mobile and landline areas. I also received email messages saying "Action Required: Contact Us to Complete Your Number Transfer" However, the message does not say which office is experiencing the "issue." Nor does the message say what the issue is. It is very uninformative. This message appears to be sent even when no action is required by the customer. Again, this is a very poor way to run the business. My wife and I discussed transferring our mobile numbers from another provider to Spectrum. With all the challenges just transferring a land line number to mobile, I guess it would be even worse transferring from one company to Spectrum. One company would blame the other for any issues. Note: Generally, Charter Spectrum does a good job. My rating is only for the recent interactions noted above.

I give it one star because the 1st person I talked to was good. She then transferred me to a…read moreperson she said would take care of my problem. I was on the phone for 30 minutes just trying to cancel my land line, which I have pa[d for for unwittingly for 7 years. She told me if I canceled it they would have to upgrade my internet and they would send me new equipment. Since the service was at my cottage and it was closed for the winter, I explained that no one was there to except it. We went round and round and I finally asked her to cancel my service. She said I'd have to drop off the equipment. I explained that there was nobody there to drop it off. I ended up paying the whole amount and will never use the again. I I could have given them 0 stars I would have.

The service is horrible and the customer service is even worst. I have had approximately 20-25 days…read moreof viewing time in a 30 day period. I pay for TV all the time, not some time. They lock you into a contract, charge you to have repairs of $8.99/month because they know it is going to go down. I am seriously considering getting out of the contract, and paying for high speed internet and purchase fire sticks and roku players. At least the wifi works all the time. Worst service ever and ATT does nothing to make the customer happy anymore, just take their money.

Called tonight because service is out again, it rained 12 hours ago…read more Technical services said there was nothing to do but schedule a service call, since they can't make it work when it's cloudy. Amazingly they tried to upsell me into buying device protection for my cell phones and tablets. They can't make their basic service work and they're trying to get me to give them more money for additional services? Fuck you AT&T you assholes! Handle your business before you upsell, you douchebags. I wouldn't trust you with a wet fart let alone my cellphone. Cut the cord!!!

I had to switch from Spectrum. A real pain to switch my internet and from using the Spectrum app…read morebut it just kept going out/buffering multiple times a day. No problems since going to AT&T/Direct tv app.

after confirming that was availablescheduling installation and making an agreement of Service they…read more decided to nail me with a bunch of installation fees after I canceled my other provider and refused to honor their original agreement so surprising that the reviews are so horrible