T-Mobile will make you very unhappy. They abuse their loyal customers with neglect and lack of…read moreaccountability. The president's office is also deficient at solving the most basic problems and only offer excuses. Long time customer here leaving due to my experience with 611 and Mike Sievert's office-they simply don't care. Spend your money elsewhere if you desire value or respect.

My husband and I took our elderly uncle to T-Mobile in Bridgeton, MO to get a basic phone and an…read moreinexpensive plan for him to use. Shelsey was very helpful and pleasant to work with. She took her time with us and went above and beyond to make sure we were taken care of. After our uncle had their phone and plan established, she even helped my husband and I get a new pin for our T-Mobile Account. We had lost it and needed a new one. Great job Shelsey 5 + stars for you. :)

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

I have had this carrier for a few years. Not one (1) problem. Very cost conscious. Plan fits me…read morejust right. My phone has no extra features ,only what I need . If I need to upgrade,it only takes a phone call !

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Customer service is not the same. I flew in to have X-mas and take care of my grandmother's duties…read more I went into At&t wasn't acknowledgment during my entrance. My grandson had entered prior to me. I asked them who was taking care of us they were unsure. There was two associate in front of me with no customers and not making eye contact or initiating conversation. So this interaction is with Dylan and Tommie. Dylan was very rude and condescending. I called my son as he kept stating we created a PIN when we open account. However I have had AT&T for the last 10 years we didn't do this, then but whatever. I called my son to see if we created a PIN. During the interaction with Dylan my son who was on the phone and didn't know the initial interaction when we first entered this establishment said I don't like his attitude and he is RUDE!!! I stated son I know but I was trying to handle things differently since I had my grandsons. However during my interaction with Dylan, Tommie walked over and started saying " I been here for two years he said you lucky he doing this for you" I then waved my hand at him and stated " for someone who didn't acknowledge me when I entered please don't say anything me gone back over there and help yo kinds as you surely didn't want to assist us when we initially came in please don't come over here" We kept talking stating I would not help her, etc. one thing for sure now we have options to served the community you want to in 2025. If you don't want to work with a particular ethnicity or a diverse group. Don't feel valued as a customer due to these behaviors

Yet another update: My husband called to try and talk with Brysen and it did not go well so Brysen…read moresaid come in tomorrow to talk with himself and Amelia to work this out. So my husband had to take time off of work go up there and guess who did not show up for work on Friday, you guessed it Brysen! The talk with Amelia did not go well and basically said this is how it is no matter what we were told by herself and Brysen. I noticed this is how Att works. I have been a very loyal customer for many years only to be treated like crap. So now I am at home disabled with no DirectTV as we had to cancel service as our bank account is still in the negative because of this. They only care about making a sell and lie to do it!!!!! So disgusting and sad. UPDATE: NOT HAPPY!!! We were told by Brysen we needed a card on file but nothing will be charged. Well shocker 4 days later we were charged $100 and it has now put our bank account in the negative for $101!!!! I called the store just now and Amelia said we were put on auto pay(for tv) which we stated we DID NOT WANT AUTO PAY and they charge the minute you start watching!!!! We are beyond upset!!!! Brysen and Amelia at this store were the most amazing customer service we have ever had!!! They met all our concerns and needs!!!! Highly recommend for your tv and internet needs!!!!!

All T-Mobile stores have consistent excellent customer service. I also like their monthly SWAG as…read morewell!

From the owner: Visit the T-Mobile store in Florissant and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2090 N Highway 67 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I drove 30 minutes to this fine establishment for a new phone screen on a 3 month old phone. Why?…read moreWell, the places near me either 1) didn't respond, or 2) said they didn't carry it and didn't offer to order it (even another Communication Depot!). They ordered the screen, let me pay a deposit via PayPal and had it installed two days later. I ventured out to the unknown land of Florissant (I don't plan on ever going back) for this new screen that they ordered for me. No wait on a Saturday and it was done in 45 min while I waited. The clientele of these types of places can always be interesting and the shopping center is...let's just say it had its hey-day but I got my screen in a jiffy with a smile. New Pixel 4 screen- $200

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional