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    Higher Ride

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    7 years ago

    Excellent dealer for used cars! So honest ! Ty higher ride we love are Jeep !!! I'd so recommend them

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    Centereach Hyundai

    Centereach Hyundai

    (89 reviews)

    Had to update my review by saying today's experience was exceptional. EVERYONE I interacted with…read morewas courteous, professional, and helpful. I especially enjoyed working with Dominick who was not only jovial and seems to really enjoy his job, but was also thorough in explaining what needed to be done and about how long it would take. I could even overhear his conversation with another customer and the care with which he handled her situation was genuinely refreshing, and top tier customer service. Grateful for good people and great service.

    I cannot recommend this dealership based on my experience. I…read moreencountered significant issues during my purchase process that potential buyers should be aware of. During financing, I discovered a $3,000 discrepancy between the agreed-upon sales price and the final invoice amount. This was not explained upfront and only became apparent when I carefully reviewed the paperwork. When I attempted to resolve these concerns, I found the management team extremely difficult to reach. My calls were not returned, and I was redirected to customer service representatives who lacked the authority to address my issues. Key concerns: Final pricing did not match initial quotes Lack of transparency in the finance and sales process Poor management accessibility and accountability Inadequate follow-up on customer complaints I strongly advise anyone considering this dealership to thoroughly review all documentation before signing, get everything in writing, and be prepared for potential discrepancies between advertised and final pricing. There are more reputable dealerships in the area that offer better transparency and customer service.

    Smithtown Nissan

    Smithtown Nissan

    (8 reviews)

    Where to begin with this dealership. I've purchased/leased many cars in the last 25 years from…read moreHonda, Toyota, Audi.....this is the most shady, dishonest dealership I have ever encountered. To begin, do not trust any price that is listed on their website. I purchased a 2023, preowned Kicks with 17,500 miles on it for my soon to be college student daughter. The price listed was $19,887, not including the $1995 down and $695 dealership fee. So, $22,577 listed for a car whose Kelley Blue Book resale price is $18,500. But we all know that prices are meant to be negotiated at car dealerships. Only when you arrive at the dealership, will you be informed that there is a $2495 "reconditioning" fee added on to the price of the car. This cost is not listed anywhere on their website. $2500 to "recondition" a 2 year old car, bringing the price of the car to $25,072. This is more than the original sale price of the car, which was $24,740. I know this because I found the paperwork for the original sale in the glove compartment after taking possession of the car. Despite my reservations, I proceeded and we agreed upon a price for a certified, pre-owned vehicle. I was told that I would also receive free maintenance for a year. This price REQUIRED that you finance the car through Nissan, and I left a deposit for the car. Imagine my surprise when I went in the next day to sign paperwork for the car and there was a fee of $1995 for loan origination. At no time did anyone from the dealership call to discuss financing options with me. $1995 is absurd for a loan origination fee for someone with an 800 credit score. Yet here we are because Nissan gets a kick back from that bank for using them to finance their vehicles. Everything is a shell game with this dealership. In a last, FU, after getting the car home and removing the paper that was on the floor of the front seat from the car wash......there are no floor mats in the front seats of the car. When I called about this, I was told the car was returned without the mats and so the car is sold "as is". And I guess because I negotiated the "reconditioning fee", I also received no paperwork stating this is a certified, pre-owned vehicle and I receive no "free" maintenance for a year. If I wanted anything more than basic power train warranty, that's also "extra". Do not make the same mistakes I made here. My daughter loved this car and that clouded my judgment. You will be nickled and dimed to death, and have all sorts of "fees" that are not stated upfront added to your purchase. What they say (promise) at the start, is not what you will end up with if you negotiate the price down. I have never experienced this with ANY car I have purchased before. Expensive lesson learned by me, but I will not set foot in this dealership again. Hopefully, this review will help someone else. DO NOT buy from this dealership. I'm not a crazy person, just a nurse who is a single mom and feeling VERY ripped off by the complete lack of transparency from this dealership. Do yourself a favor and buy a Honda or a Toyota. You'll get a better deal, for a better made car, and they tell you upfront if there are any fees associated with your purchase. I should have known better.

    if I could give this negative 10 stars I would.... the worst! I've leased a from Competition…read morepreviously, which became this dealership....had I known how shady and deceitful they were...I would have walked away.... from the sales people to the manager... never again. I plan to take this further than this review..... STAY AWAY. now I see all there reviews are poor.

    Smithtown Nissan - Defective pathfinder 2025 seat

    Smithtown Nissan

    (128 reviews)

    Today I went to Smithtown nissan to order a part for my suv. I am handicapped and there was a spot…read morefor me. I saw a black suv back up and parked in the area of blue lines. I pointed to the handicap sign and that he did not put a placard in his windshield. He smiled and waved me off. He parked in a way that when I pulled in, I could not park and get out of my car. I ended up parking illegally. When I entered I realized he was an employee! I made mention of the parking situation and the salesman looked and said there was room. I told him I tried but because of how he parked, I could not open my car doors. I went to order my part when I saw the salesman talking to a man wearing an arm sling. They were looking directly at me while talking and each had a look of disdain on their faces. I felt very uncomfortable. I paid for my part, where the staff were kind, and left with the same looks from them. I decided to call and speak to the manager. I left a message. That was 12 hours ago. The way I was treated was horrible! The spots for handicap people, like myself, are there for a reason. Parking in a way that I could not access entry felt like it was done frequently. This is not acceptable business behavior. I have purchased 3 vehicles from Smithtown nissan. My Murano is getting old and I was planning on buying a new one soon. I will buy from a different dealership.

    Bait and switch. Deceptive and dishonest! I got a quote that I liked from TrueCar so I scheduled an…read moreappointment. I attached the TrueCar quote as a photo. Ava left a message on my phone and I tried to reach out 3 times to verify but she never called back. The next day, I drove 1.5 hours to the dealership. I brought my quote to show the salesman. The salesman said that Smithtown Nissan does not do business with TrueCar and that someone acted independently to post this deal on TrueCar. That is complete nonsense. Here is Smithtown Nissan's TrueCar page: https://www.truecar.com/dealership/smithtown-nissan-414996/listings/?newness=u . I asked to speak to a manager (older Latino man). He reiterated what the sales associate said. He was arrogant and stopped the conversation to casually speak to a friend asking me to repeat myself. Being that I drove 1.5 hours to get there and the same distance to get back, they wasted my time. IF THIS HAPPENS TO YOU: There are ways to fight back. Take them to small claims court. AI will guide you through the process. I have only done small claims once before but the dealership has to send a representative after they are served and that is a nuisance. You won't get repaid for your time, but you will earn your gas/toll money back as well as any fees that you pay to file in court. Most importantly, if they mess with you, get them back! It is easy! Most importantly, don't do business with dealers who don't honor posted prices. I walked out of there, called TrueCar customer support (they picked up almost instantaneously) and today I will file in small claims court for 20 dollars in gas. My time will never be repaid, but at least I will be a thorn in their side. PLEASE VOTE THIS UP if you had a similar experience.

    Higher Ride - car_dealers - Updated May 2026

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