I had such a wonderful experience working with Kelley! From the very beginning, she was helpful,…read morepatient, and incredibly easy to work with. She never made me feel pressured and took the time to answer all of my questions and make sure I was comfortable with my decision. Buying a car can be stressful, but Kelley made the entire process smooth and enjoyable. She truly went above and beyond to make sure everything was taken care of, and I really appreciated her professionalism and kindness throughout the process. Even after the deal she reached out to make sure if I had any questions to feel free to call. I absolutely love my new Subaru and am so happy I had Kelley there to help me through the process. I would highly recommend her to anyone looking for a salesperson who genuinely cares about her customers. Thank you, Kelley, for making this such a great experience!

My family has used Brandon L at South Shore Subaru for multiple vehicles. He makes shopping for…read moreyour Subaru fun, informative & stress free! The sales & service department have an amazing staff of people.

First off I did not end up buying a car but I will explain. I reached out via email on a low…read moremileage 2012 Nissan Versa I was interested in and Steve promptly called me to discuss. I was looking to a long distance deal since the car was in NY and I live in MA and was not able to get down quickly in person. He quickly addressed my request to see the undercarriage since I could not inspect in person and sent me a video. I did research on reviews of Sweetheart and most all were positive and they have a spotless BBB record so I was confident to buy from them. He was helping to set up transport but as we were in the process of working through a deal someone local came into purchase the car. Steve actually called me to give me first crack at buying since I inquired first which I thought was outstanding where I think most dealer just want to make the sale and get it done and get their money where mine was a bit complicate with coordination of shipping. I said OK to go ahead and make the sale but if things fell through to consider me as a backup. Overall I thought this was a great experience and believe this is a trustworthy dealership and a good place to buy a used vehicle from and wish there were more used car dealers out there like Sweetheart!

Disrespectful the whole buying process. Sold me a car that blew up 2000 miles later. Super…read moreunprofessional will never buy a car from here again. Makes too many promises to get you to buy but doesn't follow through with it. Once you pay and key in hands it's "you bought the car as is"

Sold me a Subaru and 5 months later it has a cracked cylinder also never disclosed that the car…read morehad been in an accident...won't return my calls...getting a lawyer and reporting to Better Business Bureau

Seriously the best car-buying experience I've ever had! Sam was kind and quick to respond to any…read morequestions. There were no pushy sales tactics, and we were able to look around leisurely without anyone hovering. The prices were great, and the inventory was high quality. The sales transaction was incredibly easy, and Sam made sure everything was perfect before we took the car home. It's been six months, and the car is running great! I live in Pennsylvania and fully plan to come back here to get a car for my teen. I've always hated car shopping because of the games salespeople play, but this experience was so different. I don't mind driving far to find my next car here. Highly recommend!

Had a wonderful experience at their service center. Took care of me extremely well even though I…read moredidn't purchase the vehicle from them. They were very honest and friendly with everything. Would see them again for all my future service needs.

Worst experience with any service department in my life. They damaged my car and failed to own up…read moreto it. They also try to sell you things that you absolutely don't need as well. Total scam artists! It's a shame because the sales department is awesome! The owner should look into how his service department is run or should I say not run. Stay far away from these guys.

Went to several classic car dealerships looking for a clean cruiser. They had a great inventory…read moreand they were knowledgeable about the cars. Not pushy at all. I'd do business with them again without question

Found a 1965 Impala SS on Marketplace and messaged them. They responded immediately. I met Rob and…read moreMike the next day, the vehicle was everything they said it was. all in all a very pleasurable experience.' I got a car that was on my bucket list for a fair price. Thanks Guys

A True Gem in the Used Car World!…read more I haven't lived in New York for a long time, but every time I need a used car, my thoughts still go straight to Reiners Auto Sales. That says a lot. Over the years, I've bought five cars from them, and every one has been its own kind of awesome: 1988 Baby Blue Ford Taurus - Purchased in 1990 Solid, smooth, and shockingly clean. This car set the gold standard for reliability. It was loaded and a joy to drive with my new wife and infant girl. 1987 Lincoln Continental - Bought in 1991, Pure luxury. I still miss this car. The ride was divine and the price was unbeatable. It was literally way below book value, and the miles were low! 1974 Plymouth Valiant - 1992 - I needed a reliable "station car" to get to the LIRR. Got it for $150. Ridiculously good gas mileage and 100% reliable. Talk about value! 2002 Ford Crown Victoria - I bought this in 2010. This one was hilarious to drive--people thought I was a cop and cleared the lane! V8 power, dual exhaust, spacious, and smooth. Got it for $2,250 and ended up selling it for the same price two years later. Incredible. 2006 Chrysler Sebring Convertible - Got this in 2011. This car holds a special place in my heart-- two of my daughters learned to drive in it. It was dependable, stylish, and came at a great price. Reiners isn't just a dealership. For me, it's been a trusted source of incredible cars, great deals, and dependable service. Even now, years later and miles away, I'm still grateful for the experiences and wouldn't hesitate to recommend them to anyone looking for a great used vehicle. Ask for Joe! Trust me, after 30+ years, the man and his team are doing something right!! Thanks, Reiners, for being a dealership that actually cares. You've earned this review--and my lasting respect.

Horrible experience with salesman and owner. Bought a 2015 BMW in April of 2024. Title paperwork…read morewas lost and had to open a case against them with the DMV and finally issued title in feb 2025. The owner never returned my calls when he said he would. I would call a day after he said he would and he acted like he was just going to call me. They never followed through and always had different excuses on why paper work was lost. I had to open a case with the dmv and was told they will get a slap on the wrist. When I stepped into office I told them I had leukemia and didn't want no problems. First problem was mileage didn't match ad because salesman told me he drove it for a while. They did take off some money because of that but then customer service went downhill from there. I have bought cars for over 40 years and never had this problem of buying a car with no title. Please what ever the owner says in his response dont believe his lies. I have texts and paperwork to back all this up. Ask him about car max car and titles. He told me that he opened a case with the DMV also but funny thing is the DMV never contacted me about his case nor did they say there was a case when I filed mine.

I've been going here for years. Never felt I've been overcharge or taken advantage of. They always…read morelisten to what you say and even sent mechanics to ride with me to experience the problem. No, I don't own the place, a relative or friend just a happy customer that's been through a lot of mechanics.

Alway promt , polite, and professional.... And I trust them, which is key, these daysread more

A seamless transition to new Lyriq 2026. ask for Thomas Conran. Had a very nice experience. He…read moreaverted all obstacles from our path....

The engine light is on. Turn it off with the obd tool. Then you can check if something is…read morewrongnwith the engine. If not , do an inspection and give me a new sticker. What is so hard to comprehend about this why do I have to leave my car for 2 days at the dealer for a 20 minute inspection!? What is wrong with this place!!!!!!!!!!!