Had to update my review by saying today's experience was exceptional. EVERYONE I interacted with was courteous, professional, and helpful. I especially enjoyed working with Dominick who was not only jovial and seems to really enjoy his job, but was also thorough in explaining what needed to be done and about how long it would take. I could even overhear his conversation with another customer and the care with which he handled her situation was genuinely refreshing, and top tier customer service. Grateful for good people and great service. read more

I cannot recommend this dealership based on my experience. I encountered significant issues during my purchase process that potential buyers should be aware of. During financing, I discovered a $3,000 discrepancy between the agreed-upon sales price and the final invoice amount. This was not explained upfront and only became apparent when I carefully reviewed the paperwork. When I attempted to resolve these concerns, I found the management team extremely difficult to reach. My calls were not returned, and I was redirected to customer service representatives who lacked the authority to address my issues. Key concerns: Final pricing did not match initial quotes Lack of transparency in the finance and sales process Poor management accessibility and accountability Inadequate follow-up on customer complaints I strongly advise anyone considering this dealership to thoroughly review all documentation before signing, get everything in writing, and be prepared for potential discrepancies between advertised and final pricing. There are more reputable dealerships in the area that offer better transparency and customer service. read more

I would never buy a used car from this dealership! Not only did they try to sell me a car with 4 bald tires. They almost sold me a car with an open recall which is illegal!!!!! I was about to sign the contract after providing them insurance when they dropped that bomb on me that they don't have a fix for the recall and can provide a loaner vehicle until my new purchase could be fixed. They had no idea when the car would be available, but I would I to start making payments right away!!! Never buy a car from this dealership! Buyer beware!!!!! read more

Genuinely the most off-putting service center I've ever been to. No clear signs on where to wait, where to bring your car, and everyone is staring at you like you're an inconvenience to their day. Never coming back for any service on my vehicle. I love my Elantra, but will absolutely be taking it somewhere else. read more

Found a used car on Centereach Hyundai's website. Made an appointment. Didn't haggle at all. Delt with a nice young salesman Nicholas P.. You would assume that after agreeing to the price Centereach listed, the deal would be done. Not true, after agreeing to their listed price, here came the Used Car Sales Manager. (A very important and intimidating title) A sloppy looking guy, definitely a degenerate car salesman in a previous life. Hey, we've all met him. He comes over to me and says he can't sell the car for his own listed price. He said he needed 2000 dollars more. When I asked, why then you would put that price online, he had the balls to say, we do that to get customers in the door. When I said to him that seems a bit deceptive, he said, it is but that's how we do it to get you here. I told him the 2000 dollars above his asking price was unacceptable and I left. I can't say for sure that this this old shoe represents the entire Centereach family, but I will say this, stay away from the used car department. You will end up meeting Jerry the Used Car manager. A guy, who sits behind a computer with off the rack slacks, a cheap button up shirt and an attitude straight out of a low budget wise guy movie. Jerry, in an attempt to convince himself he's still relevant, will show up at the perfect time, to try to swindle potential customers out of their hard eared money. He probably gets away this more often than not, but not today. That guy is definitely someone ownership should consider putting out to pasture. read more

This place is horrible and they are thieves! Took my car there, and they kept it for a month after 2 different quotes just to tell me maintenance neglect because they didn't want to cover it under warranty. They left ny car a mess! Took some screws apart and left them sitting in the hood, left parts they took apart just sitting in my car. called the manager about the issue no response or call back! STAY AWAY FROM THIS PLACE!! read more

Horrible place , after calling about a truck and showing some interest they then called me for 2 weeks to get me to come down to check it out , we talked about pricing we talked about how it's all negotiable and how great the deals are, so I finally called in to work and took the 45 min ride down where I found out the truck was 3 grand more, they put a different price down so it would say great deal on the apps nothing was negotiable because the truck was too "new" it was a 2013 such a waste of time, they also have another 900$ fee for them to go through the car and fix things before I would get it, just a horrible experience I would not go back or recommend read more

They scam you with fake ads to get you in and play the blame game. Offer you a refund after you drive to the far end of Long island. We had 5 people call and confirm the price before going and still they didn't hold up to the deal posted The ad was taken down and a week to 2 weeks later reposted at $269 read more

Centereach Hyundai - Car Dealers Near Me - Centereach, New York

Here's the Scoop! Decided to check this dealership out because of a commercial. Howe ever upon getting there on the snowy and cold. The lot was flooded and we were able to test drive the Santa Fe but the Sonata Limited Electric car which was what we came to see was not available to test drive. We were short on time so we rescheduled to try again next week. I hope the weather will allow us to test drive the Sonata. Service was very good. Paul was very helpful and knowledgeable about the cars and incentives being offered for electric cars. Looking forward to our follow-up visit. read more

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Be truthful with price. I ended up purchasing a 2025 compared to the 2024 Centereach was trying to sell me for almost $50 a month cheaper at another dealership read more

Got a call from Chris, internet sales. Very personable we talked and laughed. He originally called about the sale my wifes Santa Fe . I told him I was selling it privately and we already put a deposit on a Tucson limited, his response was very nice Good luck. I then asked if he had any Tucson limiteds in stock around the same price. He responded let me look. After checking inventory he came back with two cars, one that had the same amount of mileage a year older and the other same year that had 13,000 on it approximately. I asked him the price he said 24900 and asked if I would be interested in coming down and taking a look. I said absolutely. I'm only 20 minutes away and I'm coming. I got there and I was introduced to the salesperson that would be handling me, her name was Brianna. I explained to her that I already picked out a car and put down a deposit but Chris had told me about a car that was going to be available and I told her the price and she responded "oh no" that car is $26,900. I said well I really didn't want to spend $2,000 more. She immediately responded. There are a lot of prices on a lot of different cars and this one was $26,900 after a long story back and forth I told her I would like to see the car. She then responded saying that the car may have already been sold , And went on to say that this is a very low mileage car. I didn't like her attitude, or the way she was speaking. In addition, the $2,000 didn't scare me because I was going to buy my wife a $43,000 Genesis that she didn't like. But with the attitude I was already turned off. I was Global sales manager for my last company and if one of my sales people would have been reported to have the attitude that I received, I would have fired them. After her looking around for nearly 20 minutes I was wa told it was locked in the shop and it couldn't be seen until Monday. I said well it wasn't meant to be and said goodbye. Truth is after that experience I would not do business with Centereach Hyundai now or in the future. Good Luck... read more

probably the worse Hyundai in America. had my car 2 days and I've called multiple times first they told me my advisor was in a meeting then they said he was off. closed the shop without any update and my car is stuck there another day. UNPROFESSIONAL AND ABSOLUTELY RIDICULOUS read more

I have no problem with the sales department. The service department is a different story. Do not be lured into the "free Ny state inspection." They look for the slightest problem to make up for the "free inspection." You are better off going somewhere else for an inspection for the $35. read more

Dropped off a car (they sold me) for service, they have had it for over 2 months and no one is answering or returning phone calls. will be contacting BBB and exploring other alternatives. They are terrible, would never buy from them again. read more

Just leased our new car and the experience was smooth from start to finish. The staff was honest, helpful, and made sure we got a great deal. Gerald in sales was very professional. Highly recommend this dealership for anyone looking for an stress-free car buying experience! read more

Our salesperson Brandon was terrific! very friendly, knowledgeable, professional and responsive. We're so happy with our new Elantra hybrid! The entire staff was wonderful and we highly recommend Centereach Hyundai! read more

My parents (aged 81 and 83) were taken advantage of by Scott the salesman and John the finance guy. It's the old story of my parents going there just "to look" and ending up spending the whole day there until they were so exhausted they just signed their life away. When I reviewed their paperwork after they got home, I saw that not only did John "slip in" the useless extended warranty (almost $5,000!!!), but locked them in for $533 monthly payments! Folks, my parents got $7,000 trade in and put down $7,500 in cash on a 33,000 car. Make it make sense!! I went back today to have them cancel the service contract (I read the fine print, and my parents had 30 days to cancel), which would hopefully lower their payments. Well of course, my dad recognizes the salesman and he doesn't wanna talk to us at first (we all know they are falling all over you before you buy, but don't wanna know you if you come in with a problem), then says we gotta see the finance guy, John. We get shown to John's office and it's like someone dumped an entire bottle of cologne in there, ughhh. I tell John that my parents don't need the extended service contract and that I didn't appreciate him taking advantage of my elderly parents. He starts raising his voice saying that they knew exactly what they were signing, and told him they wanted it. Then he agrees to cancel it, but says the rate will then go up from 5.8 to 9.8!!! Raising their payments from $533 to $723!!! Wtf? I told him look for other financing, lower rates. He says this is the best they are going to get. And that he doesn't HAVE TO do this for them, but if it will make them happy to cancel it... No John, raising their payments to $723/month will NOT make them happy, idiot. I told my dad, let's get out of here, that he's not going to help us. And he stands up and says "I'll cancel it, if that's what they want!" Like he's doing us some big fat favor. Bottom line: DO NOT give Centereach Hyundai your business. Bunch of slimy crooks that take advantage of local seniors. read more

I had such a great experience at Centereach Hyundai 112. Regarding the owner specifically. The owner believes in service from beginning to end! What you see on TV is even better in person. The owner truly extends himself beyond normal standards and for that he gets 5 stars!!!! read more

Terrible place if you walk in don't walk out RUN. Pricing is not thoroughly discussed up front. It's the old bait and switch beware! Not going to recommend another place just DO NOT GO HERE! read more

My Daughter went down with my Dad to get a decent car they sold her a 2019 hyundai tucson I live in SC and she lives in Boston first month two flat tires a hassel to get them to reimburse the work at her local dealer along with 5-6 minor issues 6 months later the catalytic convertor went then barely 2 weeks later the engine blew. The service at the dealership up in Boston was excellent they were able to replace both under hyundai;s warrantythen two weeks later it needed brakes and the secondary catalytic convertor. When I contacted the centereach Hyundai to express my frustration with this car I found out that that was the third engine replacement Only had 60k on it when purchased. I wanted them to take it back and get something else. The manager informed me that after purchasing the car for 16k mind you it now only has 75k miles (she only put 15k on it ) they were trying to tell me the book value was 7000. dont know how a car can depreciate by 50% in 6n months. we are contacting the bbb and a lawyer for now!!!!!!!! drive past that dealership and keep going read more

First I had to drop off my car with no courtsy ride home. Was told it was not under warranty, which I knew it was. Then first it was the cluth had to be replaced. Then it was the transmission. I waited another week and a half, them I needed to get it back as I only have one car and have to work. I finally called back and found out the part was in, but they still had no loaner for me. Finally I had to drop it off and get the work done. I was charged the deductible and for the alignments. Honestly they all should've been comped I never got a loaner in a month and a half? I also wasn't offered anything other than excuses. And when I finally got the work done, the bottom engine cover wasn't even put back on? I'm glad your ser ice people thought this was funny. I will never ever go back. read more

$1,400 Deep, and what I ask to be fixed hasn't been fixed. No return calls from staff. They don't even answer the phone most of the time. I've shown up to nobody manning the customer service desk. Absolutely waste of time and a LOT of money. read more

Most unprofessional dealership Iv ever been too. they had the car for about 2 hours and left the car a mess (grease on the dashboard and driver seat) As well as a scratch/scuff mark on the front bumper like they drove my car against something. They try to play the blame game afterwards saying it wasn't from them meanwhile I had the car for 2 days before I took it to them for recalls. read more

Another three hour wait for oil change. Last time doing this. Time is money and this so called free oil change is more expensive than going to local mechanic. read more

Run like a frat house. Once they get your number they call constantly. When you walk in, they ignore you.

Had a 7am appt on Monday. Dropped the vehicle on Sunday night. Key drop. With my appt time written on the envelope. Next day. 5 1/2 hours later than my appointment they called to see what service I needed although it was written on the envelope they provide. Clearly you can hear the trouble with the steering column once you drive it ?? Took 5 1/2 hours to get my car into the garages? I had a 7am appt. ( not 1st this happened even while I was sitting there it took over an hour after appt time to ask me about it ) now it's Tuesday morning and I have no car. Thanks Hyundai for your concern. They did not even have the courtesy to call to say the vehicle would not be ready for a Monday evening pick up. I was in the market for something new. Not going to use this dealership. They are the closest to me however courtesy and appreciation is not received here. Apparently my time is worthless to them. read more

BUYER BEWARE: I've dealt with multiple dealerships over the years. Centereach Hyundai is by far the worst experience I've ever had. The salesman was nice, but was completely preoccupied with making his monthly quota, and let me know he needed my sale to come in at the end of last month so he could make his "number". I had a personal issue and couldn't pick up my new car until Saturday. This was not acceptable to him because Saturday was in the new month. He did however offer to pay my last months payment on an SUV I was handing in, as long as I got the insurance binder before the end of the month, to meet his quota. I complied and got it done. I picked up my car on Saturday morning, and had major problems. The finance person ran my credit twice before realizing that the car was going to be in my wife's name. We are both Tier 1, but I wanted my wife to establish more credit. Upon meeting the finance person, I explained I wanted the hard inquiries removed from my credit report. They said they were going to write a letter to get it removed. They never did it. I was also told by finance to stop the auto payment on my previous lease because the dealership was going to cut a check, as per our verbal agreement. I gave finance the account information to have it paid. The dealership sent out a check through the mail five days later. As of today, it still has not been paid. I called finance and told them that I would pay the last payment because I'm already five business days late. I don't want to take a credit hit because somebody is too lazy to do their job. I asked for a check to be wrote out directly to me and I'll pick it up. The bottom line is, Centereach Hyundai DOES NOT CARE ABOUT THEIR CUSTOMERS. They only care about meeting their sales numbers and quotas. I, as a buyer, shouldn't be privy to sales practices and quotas. From the salesman to finance, they act like they're doing you a favor selling you a car. I pay my bills and have Tier 1 credit. They should be happy I want to get a car from them. Not the other way around. Saying I'm frustrated is an understatement!! DO NOT DO BUSINESS WITH CENTEREACH HYUNDAI. read more

DO NOT BUY ANYTHING FROM HERE!!! Scamming my dying grandfather by promising to replace a broken rechargeable battery, not doing so, and then charging $8000 for "fixing the problem" is perhaps the most morally bankrupt thing I have ever witnessed in my entire life. read more

Buyer beware. This is the worst dealership I have ever been to. The customer service is horrible. No one gets back to you. They pushed us into a sale because it was the end of the month and do not stand beside anything they say. read more

We went in there to inquire as we had gotten an email about a trading keys event at this location, Dania was our sales rep. My husband was very upfront and told her we came to check without compromise. Everything was great at first, she was pleasant, answering questions, and informing us about the new 2024 models. Once she brought out the numbers my husband calculated everything and felt like he rather stay with our current car as we had gotten a very good deal on a 2021 Tucson. Dania tried to convince us but my husband respectfully declined, that's when her demeanor completely changed and she gave us an attitude. I didn't appreciate this at all and customers shouldn't be treated this way. I will definitely not be going back to this location. read more

Watch out for their low-ball phony internet prices. The fine states that the advertised price is based on you first putting $1,995 down, plus $895 dealer fee.. Seriously? That's almost $3k more - and for nothing. What if I put $5,000 down. Is the price now cheaper? Lol! I expect this kind of misleading garbage from dealers that specialize in cars with more than 100k in mileage and their lots are under train bridges. But you guys are the actual Hyundai dealers. Why stoop so low. If you really need to use those gimmicks then you have a serious problem with your cars, management and sales team. read more

Centereach Hyundai - Car Dealers Near Me - Centereach, New York

They don't listen to what you want and can afford. Communication is terrible and they like to manipulate and act as though you know nothing.

Horrible sales force, specifically Miranda. Interested sale over the phone and two people I spoke to both sounded like they both came out of high school with no business tactics. Miranda absolutely talked me out of leasing a car as she gave me numbers that were over over priced Never do business with this dealership read more

Run from this place especially if you are buying your first car they will totally have you up side down yanking your hair. They definitely got my daughter paying 700.00 per month for a Hyundai as if it were a BMW. Run from this business before you regret it. read more

This service department used to be great but is absolutely terrible now. That's if you can even get an appointment. Tried to deny me complimentary maintenance that came with my car, they try to upsell something every time I take the car in, and service takes forever. Others reporting a revolving door of technicians are correct. I had the same tech for 3-4 years and suddenly within the last 2 years it's a different person every time. I drive an electric car and they ask me if I need an oil change every. Single. Time. I take it in. Absolutely worthless and I almost regret owning a Hyundai simply because they are so terrible. read more

This review is about the service center but I'm sure the sales experience will vary greatly. My sales person honestly wasn't too bad and didn't present any dishonest or snakey business tactics but he also skipped town out of this place shortly after I made a purchase. Service center has done it's best job to make sure I never do business here again. It's not even the 'stealership' tactics for me (yes, they do those... bogus 'recommended services', 'fuel injection cleanings', 'battery recharges', 'windshield wiper replacements' (for $90), etc.) but the fact that this brand has world class engineers but with actual apes picking their noses in the dealerships/service area. It's a revolving door of advisors and mechanics and most of them range as inept to 0 customer service skills. Even if you only lease a vehicle for 3 years you most likely wont have the same service advisor twice. You'll end up waiting with other disgruntled customers in a sterile waiting area (it's basically the sales person lounge) who will voice their frustrations for simple services like NY state inspections / oil changes that will take 3-4 hours for whatever reason - "I scheduled an appointment for no reason, right?". Forget about needing an actual emergency repair or part... you'll be having to do your own detective updates by calling the receptionist and getting left on hold for 30-40 minutes and then told "no updates". Loaner/courtesy vehicles are myths as the other reviews have said. The hilarious part is you can try asking for one and the advisors will literally admit they don't have a 'set schedule' on when the vehicles come in or leave the dealership... what lol! Sounds organized. Hate to even have to say this in the year 2023 but if you are a female or non-knowledgeable about cars, get your grandpa, brother, pitbull or husband to sit in. The sharks love the smell of your blood in the water and you'll be paying for blinker fluid :). Once you question the need or validity of something they fold faster then a bad poker player. Multiple occasions I finally get my car returned and there's mud all over the interior and scuffs on the door pockets like someone used their boot to open the door, but remember we had to pay an extra fee for "covid protocols" which essentially is a thin piece of syran wrap halfway over your driver seat. Insane this place operates in this manner... management on the sales/service side is non-existent and should be embarrassed. They're too busy filming the commercials. read more

LIARS!!! This is the best description of this place. DO NOT BUY ANYTHING IN THIS PLACE I went with my husband 4 months ago with the intention of taking a lease on the Santa Cruz truck, from the beginning everything was bad and I think I will regret my whole life for having agreed to make a deal with these people First the saleswoman (Naomi) gave us a value and assured us that the taxes were included, we accepted. to later realize that it was not like that, the taxes were not included. After this "mistake" the monthly cost went from $400 to $700. I let the "finance director" Mike, I think that's his name, know that it would not be possible for me to continue with the business, it was too much money and his response was - take it, in 3 months you can request refinancing and you will have monthly payments. much more comfortable. I remember as if it were yesterday asking multiple times how refinancing worked, I remember saying could you please help us in the refinancing process and his answer was always yes to everything, he even said he would give us a discount because my husband is a Marine veteran. We felt so grateful and calm to know that we would be able to refinance, I told the salesperson Naomi that she would see me in 3 months for the refinancing and in the same way she told me yes, that they would wait for us. Today, 4 months later, Mike denies having said that the lease could be refinanced, accusing my husband and I of being liars after having the guts to tell my husband "Thank you for your service" and giving us this stab in the back? I could have expected this from a regular car store! but from Hyundai??? such a big company? Is it really worth trying to scam valuable customers? I will NEVER buy a car from Hyundai again, I feel like a victim of this place, I would never recommend ANYONE to buy something here. Save your money and take it to a different place because in this place no matter how many times you ask the right questions, the answers will always be a LIE. read more

Last week was given quote on a battery for car. Took car in next week for battery. Now going to cost 100 dollars more. Why?? They quoted wrong battery and price. Would not honor their mistake. BAD BUSINESS!!!!! read more

Service has a recurring issue, will not buy another Hyundai in my lifetime after owning four of them. Their attention to servicing a customer is horrendous at best. They need to go and visit Mercedes-Benz or BMW to see what custom service looks like. After waiting two weeks for an appointment they forget to order the parts and was not aware of the issue until I called at the end of the next day they told me they would contact me to bring it back in for the repairs. So in other words if I never called they would have never contacted me! Hey I fully understand that mistakes happen but who's watching the store? read more

Had oil change and inspection on 9/11/2023 3weeks lateri noticed a significant amount of oil on my driveway i always park in the same spot so normally i wouldn't notice it i parked in the street one day and saw it then asked my wife if her oil light was on (we are home at different times) she said she was fine.The next day my oil light went on which means i am down 2 quarts or more of oil in 3 weeks i headed straight to Centereach Hyundai told them i was leaking oil and they told me to make an appointment for next week after i exploded considering i have bought 4 cars at this dealer they decided to look at it and said cracked oil pan which had to happen 3 weeks previously when they changed my oil and then charged me $445 needless to say never going back read more