Wanted to install a remote starter for my Jaguar F-Type R and was not a fan of the Jaguar app,…read moreespecially when the yearly fee was just as much. Plus, the Jag app only worked 60% of the time. When I contacted Kurt, he got back to me quickly. Was willing to answer my question and made me feel like this is a company I can trust. Brought the car in and it was a special order item from a company in Brooklyn. When they sent the wrong device, instead of telling me to pick the car up and bring it back, he went to get the item himself, driving a total of 3 hours so that I could get the car back the next day. Next level customer service. When I want to upgrade my sound system and wrap, I will probably come back to East End Auto Kicks.

Brought both cars in a 2 spans due to my personal scheduling conflicts. Quick response to my…read moreinquiry. They are friendly and courteous team. Definitely recommend the shop and will use them in the future.

This place is excellent! This shop can handle any automotive repair or problem. They don't…read morecherry-pick what they want to repair like some shop do. They usually have three or four full-time A class technicians while other shops most of the time have only one. Excellent place if you have a problem that no one wants to help you including dealerships. One time I had a problem in 2014 with my fathers 2012 Toyota Rav4. The break pedal was soft with engine off and felt weak. I went to two Toyota dealerships since the car had a warranty and they said it was normal while I knew that there was a problem. I finally went to Middle Country Automotive. They confirmed that a break pedal can not be soft with engine off and diagnosed the problem to be ABS pump probably needed bleeding since it was probably not done at the factory. They connected the diagnostic computer and activated the ABS solenoids to bleed the trapped air in the pump. After 15 minutes the brake pedal was nice and firm. I filed a complain at NHTSA and I think it triggered a recall that Toyota hid under some other problem with the ABS pump. At Toyota dealership when I went for the recall the dealership techs only connected the computer the same way the Middle Country Automotive techs did!

They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap…read morevalve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them.

My husband & I have been coming here for over 20 years The…read morestaff is nice and the service is exceptional. Thank you so much for being a HONEST mechanic you hardly see this kind of service anywhere anymore . I recommend all my friends & family to this mechanic and they are all happy with the service .

Not the amazing dee pat that it used to be. Some of the best workers that left will tell you the…read moresame. Will never forget how i had a lifter issue and they just kind of threw their hands up and wouldnt repair the issue and only offered to replace the whole engine LOL. Also *tried* to charge me $25 bc the battery died, in THEIR lot. Cant make this sh*t up.

Very good and efficient and great price…read more Would def recommend this company and they take time to diagnose

Gene's is my go to mechanic. Always fair and honest…read more Definitely a place I recommend.

Mark at Mobile Auto Repair- Elite Specialty in East Northport is the best of the best mechanics…read more He is highly knowledgeable on both foreign & domestic cars. He worked many years for Mercedes Benz and then decided to go into his own business. He went into mobile auto repair. Anyone who has been stuck with a car in a parking lot or your own driveway knows how awful and traumatic this can be. Marc is knowledgeable , courteous and professional and did I mention reasonable. I had 3 batteries put in the same car over 3 Years. After using his diagnostic testing equipment, he checked the alternator & because the battery was 100% dead, Mark could not get an accurate reading. He went over the situation with me. It could be the alternator but not being certain. He said the best way to go is to get a 24 month guaranteed battery & he could get an accurate reading on the alternator. We did this, he went got a battery, installed it and the alternator is fine. Mark not only saved my mind and also my money. Battery is working strong. Don't hesitate using Mark at Elite Auto. Did I mention his prices are reasonable!

Elite Specialty Auto, Marc was fantastic. He is truly a full-service technician with years of…read moreexperience and a dynamic understanding of his craft and abilities. He worked on my Mercedes Benz GL (SUV) and conquered it! When most mechanics would come to push back on parts along with unforeseeable issues, his response was "we can make it work out". That to me is the truth! He was on time in less working than satisfactory acceptable weathering conditions! THIS is what we deserve when having our vehicle services by a TRUE technician. Thank you !!!!!!

I wish I could have picked no stars because they don't even deserve one!!! They came to inspect my…read more2001 Buick LeSabre in May 2024. After spending $1,000 I was assured that DMV would pass my car because of the amount of money I spent and it failed for mechanical issues, not safety issues. After months of texts and calls to them, then an irate text because then I got a ticket for the inspection in OCTOBER, they told me they spent too many hours on the phone with DMV, 80+ hours, blah blah blah, and they were done. So I call DMV myself and within 1/2 hour on the phone, my job (which was really their job) was done. DMV had to contact them because the receipt they gave me was not written up properly according to DMV. Needless to say, Rich was accurate with what he said about DMV passing it, but it had to be reinspected within a month, from May to October didn't qualify!!! DMV had them redo the inspection and lo and behold, it's taken care of. They cannot honestly tell me they spend that many hours with DMV yet I accomplished all, the call, emailing DMV, everything, in 30 minutes!! As far as I'm concerned, they got their $1,000 and left me out to dry, having to do their job for them!!! I'd rather walk then to have my car repaired by them again. I hate nothing more than an untrustworthy liar and that's what they are. So if you're looking for a reliable mechanic... KEEP LOOKING!!!! If you're looking to get screwed, Rich and Shawn are your men and best of luck to you, you'll need it! *Please note... I waited to write this review to make sure I didn't do it out of anger, but out of truth and concern for others who may fall for their trap. Rich was super nice (as was I), but nice didn't fix my issues. See photos and pay mind to the dates!

A fantastic experience a few days ago on rear brake pad replacement. Super responsive and…read moreaccommodating! The work done was exactly how I needed as well. The price was awesome for break pads and to be able to get this work done in your own driveway is the best part.

DO NOT GO HERE. They do very unethical business. The guy is friendly, but don't know what he is…read moredoing. My dad took my car here to get my AC fixed and suspension checked because their was a bit of noise. They told my dad my car was very unsafe and I needed my front struts replaced, a control arm and front my brakes replaced. My dad doesn't knows cars and tells them to do it because he only wants the car safe. I had a warranty on my struts and brakes. My dad calls right after and I called them to tell them and they tell me my car is already apart so I let it them do the work because my dad yes to it. They also insult the shop I had a warranty with saying stuff like they don't know what they are doing. After I went to check on my car and found out that they didn't have the struts apart like they told me on the phone. I let it slide because some work was already done. I left while they worked and got a call say that the previous shop that did the structs didn't do it right and will he needed to replace a repair because it broke. I knew this was bullshit. He said it wasn't him that broke it even though I didn't say it was him. I had to leave the car and paying extra for repair, but I needed my car fixed so I let that slide. He asked for payment even before the car was done. Also if he had my car apart before he would have knew it would be a issue before give a price. My dad picks up my car and the alignment is completely off and steering wheel is crooked. I learned HE DOESN"T DO ALINGNMMENTS. How can a shop do this kind of work with an alignments? Anytime front-end work is done in the car needs to be aligned especially with struts. My car wasn't properly fixed. Everything else I let slide because I needed my car. I couldn't go home. I live 4 hours away and wasn't going to drive a car that is pulling right constantly. I was an auto shop manager previously 4 years. I never seen a shop do such bad business. The price was reasonable if the actual work was done correctly and that's all I wanted. I'm pretty sure I didn't need the struts or brakes replaced. IT WAS JUST A CASH GRAB FOR HIM. When I was a shop manager years ago I would never let any of this slide in my shop. If a part broke after a price was given for that job I wouldn't charge a customer more. I would actually have the car fully checked before even giving a price and let the customer know if the price could change. I would never take work if my shop wasn't capable of doing it properly. THIS SHOP CAN'T DO SUSPENSION or FRONT END WORK if it don't have essential equipment to complete it. That's why I'm also filing a complaint with state to properly check the shop out for unethical business practices. This is unacceptable and unsafe. The state is going to take forever to check. I wanted to support a small shop, but it's so difficult when there's so much unethical business going. Also never go to a shop that insults other shops. That's a bad look in any business.

Stu not only gave me the most amazing prices he also had the jobs I needed done that day. 2…read moredifferent cars I brought there at 2 different times within a month span and he picked them u,p got what was needed and called me to pick it up later that day. My first time using him I knew I found my mechanic.. Thank you Stu for the amazing jobs you've done!!!

I have been involved with car repairs since I was a kid. I have seen dishonest mechanics charge…read moreowners for hvac fans when it was a blown fuse/bad plug, terrible R&Rs destroy a car, exaggeration of a job's difficulty, serious overcharging 8 hours of work for a 1.5 hour job and slam bang mechanics destroy stuff and incompetent work. For the most part auto mechanics are not trustworthy. Then comes their attitudes, egos and chip on their shoulders were they think the customer is an idiot. I have rebuilt engines, transmissions, worked as a mechanic at SunShipbuilding and Drydock where we built the Howard Hughes Glomar Explorer and LNG tankers. I am a moderator of a Cadillac forum and help owners around the world diagnose problems on their Cadillacs. Finding competency and honesty in the auto repair segment is very difficult. However, Augie is the FIRST mechanic I have met that listens to the customer, is honest and he knows his stuff. He is a rare find and you won't make a mistake trusting him with your car. He has no ego, he is approachable and is committed to making sure you are happy with the result. Sometimes it takes more than one attempt to remedy a problem, that is not the mechanics fault all the time. Give Augie the chance to help you out, you won't be sorry.

Always accommodating. Friendly, trustworthy people…read more Pricing is always fair. Family run type of place which makes them easy to work with.

Mike is honest funny and hard working. He worked on my car last week and spent about 5 hrs on my…read morecar. When he finished found that the part was fualty. So he told me he ordered a new one and he will work on it again. Despite it being very difficult and time consuming and he wont charge me anymore since it wasnt my fualt. It was not fualt of his either. Today despite having a vusy schedule and knowing he wasnt going to make any aditional money he stayed later and fixed it. Thank you Mike.

The best and honest mechanic in all of Long Island. Thank you so much for helping me with my…read morevehicle. God bless you!