I have to say, this location is a little hard to find, but once you're there, it's great. Lots of…read moreparking, a gorgeous building, and the front desk staff are organized and friendly. The doctor took me seriously with my injury, diagnosed it perfectly, and I am back on my feet, thankfully. The one thing that soured me a bit was the x-ray tech. She snapped at me several times and rushed me along. I really felt uncomfortable and couldn't wait to get out of that room. Otherwise, the folks I met were all great!

Just called to book appointments for post knee replacement PT. Spoke with the most ornery,…read moredifficult scheduler. Red flag!!!!!!!

I came here for surgery and the subsequent follow-ups. All of the staff was exceptional. From…read moredealing with the scheduling, to De Plante (the surgeon), to all of the follow up team- everyone was great. I highly recommend this group, professional and skilled.

Not a place I would recommend for they did not help me at all with my TKR PT, I did my own research…read moreand suggested exercises to help them help me. Always got pushed off to a PT Aide not even a PT Assistant to finish my sessions - I'm talking exercises (and a few of the aides didn't even know how to perform the exercises they were to be assisting me with), not just for ice, as they went on to assist their next patient. It felt very much like a factory and I finally had enough, fired them and found a fantastic PT group who has helped tremendously!! Wish I found Gaffney PT sooner!!!!

Diagnosed and had me scheduling surgery to fix an 18 month old injury that 2 other orthopedic…read moredoctors, with an x-Ray and an MRI, "couldn't find", within a few minutes. I wish I went to him first.

Disgusted with this place. Waited 30 min before asking what was going on 10 minutes later someone…read morecame out to me I wouldn't be seen for another 45 min so I left. Clearly the Dr. Graff does not care about his patients time. So unless you have the entire day to spend waiting in a waiting room please go elsewhere. My wife left in tears.

Update: Unfortunately, the billing department at OrthoNow repeatedly submitted our insurance…read moreinformation incorrectly. It took months and many phone calls to our insurance company and OrthoNow to get things straightened out. This includes OrthoNow not returning our calls and then threatening collections via a letter stating we ignored their attempts to contact us. Luckily, I had good documentation and finally was able to resolve the issue with the help of the billing manager. Another family member had similar insurance issues with Blackstone Valley Ortho, the parent company. OrthoNow is a great concept, but the hassle we had to deal with afterwards was not worth it! Original review: What a great service! My son got hurt in gym class and we were concerned about his swollen ankle and knee. It wasn't an emergency room visit, but I wanted someone better than an urgent care. We had heard about OrthoNowRI and were very happy with the service. Real orthopedic care after hours, with x-ray services and the ability to get the injury addressed immediately. I was really happy with the services and knowledgeable medical care.

I went to Elite Physical Therapy a few years ago after dealing with an illness that caused me…read moreextreme joint pain. I really appreciated how accommodating and kind the staff were. This was my first time needing physical therapy, so the support I received during and after appointments assisted my healing process. The PT would reach out on days when I didn't have an appointment to inquire about my physical condition. For anyone in need of physical rehabilitation, I highly recommend Elite Physical Therapy.

I sought care at Elite Physical Therapy and found the practitioners to be skilled, but…read moreunfortunately quite condescending.

Shoulder surgery 15 years ago and FP kept me moving in the right direction to a total recovery…read more When the other shoulder needed repair, there was only one choice for physical therapy. Same great people. Same great care. Same great result.

I can't say enough about Jennifer Kelly at Foundation Performance. I thought I was a lost cause…read morebeing almost 60 with arthritis and bad knees, but Jennifer and her amazing therapies got me walking long distances again, virtually pain-free. I highly recommend her and Foundation Performance!

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

this place ruined my life and most days I can barely walk or bend up and down. Dr Tian esp. they…read moreignore the paperwork you fill out. care even less that you're in pain and only push procedures that only waste money. to top it all off even though my condition has worsened they screwed up my assistance I was receiving. its 2025...at some point a person is going to snap and everyone's gonna end up on the news.

I had an appointment today so I went in and I started my therapy. I was laying on my back on the…read moretable doing some stretches. All of a sudden I turned to my right and another trainer had another patient doing band stretches with their bare feet right in my face, I really feel as though it was a racist move and I highly advise people not to go there for service. I had a terrible experience and I really don't want anyone else to go through that I guess cause I am black they let a white guy put his feet in my face like that no shoes, no nothing very unprofessional business they have their

Conor is AMAZING!!!!!!! He is a gifted healer;super knowledgeable and he knows exactly how to make…read moresomeone better. H e is brilliant and kind. I am so lucky that he healed me.

Therapist is professional, considerate and top-notch. Front desk is flippant and incompetent.read more

I sprained my ankle for the first time in my life last October and my orthopedist recommended…read morephysical therapy. After doing research, I found Elite Physical Therapy. There are two locations in Providence. My experience was with the 285 Governor St location. There is a huge parking lot and is easy to navigate to when there is no construction. A few times, there was construction and Governor street was blocked so I had to go around it. It was easy to make an appointment. I first came for a consult and then made a plan with Shemaiah on how I can improve. The appointments were scheduled for a few months at a time. After the sessions, I definitely felt my progress improving. Shemaiah is personable and really friendly. She wants to see you improve and will work with you to obtain your goals. Their billing is done by a third party and after calling Elite Physical Therapy and their billing office multiple times, I finally got my patient refund after 4 months of waiting. I am not sure why it took them so long to process the refund and when I asked, they had no answer. Other than the patient refund issue, the space is clean and spacious. After a few months of therapy, my ankle was a lot better and I was able to walk normally.