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    Active Physical Therapy

    4.7 (9 reviews)
    Open 7:00 am - 4:00 pm

    Services - Active Physical Therapy

    Physical therapy

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    3 years ago

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    3 years ago

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    5 years ago

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    14 years ago

    I have used Active for my therapy many times. I love the people there and the way they treat their clients. I wouldn't go anywhere else.

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    12 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    10 years ago

    Wonderful staff and therapy sessions. Cant be beat for after surgery therapy to get you back on track.

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    Professional Physical Therapy and Sports Medicine

    Professional Physical Therapy and Sports Medicine

    4.3(16 reviews)
    2.8 mi

    Thinking about the experience - the office policy does not allow for switching care teams. The…read moreoffice in Franklin near stop and shop is undergoing renovations. Please read other reviews as well.

    The care I received from Jake and Maddy were good and a pleasant experience. However, the front…read moreoffice gave me incorrect information about my insurance benefits. This was my first PT experience and I was told that I was going to have a $40 co-pay per visit, which I figured would be like my PCP where no deductible was at play. Even on the intake form, I initialed that I only had a $40 co-pay per visit. I ended up visiting 5 times and every time they took a $40 co-pay. More than two months later, I unexpectedly get a bill for $400! I called the billing office and they confirmed that I was given incorrect information about my benefits by the office staff, and that my deductible did apply in this case. Had I known that and had knowledge about how much each visit was going to cost me, I likely would have not scheduled additional visits and continued my rehab at home. Even though the billing office confirmed that bad information was given to me, they were unwilling to make it right. They are leaning on their disclaimer form, which makes them harmless for any mistakes made on their end. It's too bad patients don't have that type of protection. I have a pretty standard BCBS plan from what I understand. After the first visit was billed and paid, the practice should have notified me that my benefits were not as they were presented so that I could make an informed decision about future visits. Instead, they continued to only collect a co-pay and not notify me of the applicable deductible. I'm going to pay the bill but I wanted to post today to warn other patients to check your own insurance coverage prior to going to this practice. Additionally, I suggest that you inquire what the service fees and contracted rates are for your insurance coverage so that you can understand what potential patient responsibility you might have in the case that that they make another error in reading your benefits. Despite the good care, I will not be returning to this practice due to their unwillingness to right a mistake. I was willing to split the difference with them and pay $200, but they declined. Very disappointing.

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    Professional Physical Therapy and Sports Medicine
    Professional Physical Therapy and Sports Medicine
    Professional Physical Therapy and Sports Medicine

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    Physical Therapy and Sports Rehab - Dry Needling is offered,at the Norfolk Center Clinic of Physical Therapy and Sports Rehab, to treat pain.

    Physical Therapy and Sports Rehab

    5.0(2 reviews)
    7.9 mi

    This place is amazing. First, we will start with Karen. I was in a really bad car accident and…read moreshe worked with me trying to overcome the insurance obstacles that I was running across. After a lot of due diligence, Karen made it happen for me and I now see Steven for PT. Steven is a fantastic Therapist. I can't even imagine what condition my arm would be in if I didn't start to see him. We are working our way through my many body parts that were compromised in the accident and I have to admit, I am impressed with him. I will highly recommend Steven to anyone that needs bodywork. He really knows his stuff.

    I am so incredibly lucky to have found this place after having knee surgery. I had an osteotomy…read morewhich meant I was at PT for about five months. This was an extremely painful recovery which involved breaking through scar tissue, and getting my knee to bend from 30 degrees, back to full motion. Stephen was outstanding! When the pain got rough, he was great at distracting me or at least making me laugh and not focus so much on my leg. The moments when I felt like I'd never recover he was great at being encouraging, while remaining honest. He spends a lot of time answering any questions, and I never felt rushed. I honestly can't believe the progress I've made, it seemed so impossible but Stephen got me through. You will not regret having PT here. Jodie and Diane at the front desk are also so kind and helpful. They go the extra mile to make sure you have the appointments you need, and that your insurance is all in order. Although I don't want to need PT anymore, I kind of miss going there!

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    Physical Therapy and Sports Rehab - The Graston Technique is performed at the Norfolk Center and helps restore motion and reduce pain.

    The Graston Technique is performed at the Norfolk Center and helps restore motion and reduce pain.

    Physical Therapy and Sports Rehab - Our Norfolk Center clinic is at 5 Liberty Lane.

    Our Norfolk Center clinic is at 5 Liberty Lane.

    Physical Therapy and Sports Rehab - Our Norfolk Center clinic provides physical therapy for balance related issues.

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    Our Norfolk Center clinic provides physical therapy for balance related issues.

    Active Physical Therapy - physicaltherapy - Updated May 2026

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