This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

I had an issue with a toilet that I had to get addressed much sooner than later. I texted my long…read moretime plumber and found out that he was retired. He suggested that I text Tim from Stonelink. I did that and I got a very quick response. Tim indicated that he was in my town and he could stop by and take a look. He did and made a quick diagnosis of what we needed. He showed me how I could fix it myself, but I think when he saw the look on my face he decided it would be good to call one of his plumbers on staff. Victor arrived very quickly as well. He could not have been nicer, kinder or more professional, same as Tim. Both of those gentlemen treated me like we were neighbors and have been friends for a long time. Anytime you're dealing with plumbing, you know that it could go badly either in terms of what you need or how much it's going to cost. But in both cases, this entire experience went as well as it possibly could. I very much appreciate Tim and Victor and I have a new plumber going forward. I can't recommend them any higher. This is the easiest decision I'll ever make in the future.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

Out of several boiler companies/ plumbers I called (at least 8) Mike was the only one that…read moreresponded straight away and said he'd come out the same day, even though he wouldn't be able to get to us until late at night. He lives far and I was impressed that he was still willing to drive over and help us. Mike is a highly competent technician. He was able to diagnose the issue with our boiler and narrow it down to one of two possibilities. After ordering parts, he came back, as promised, to complete the job. We finally have a working boiler. Mike is a great and kind guy. He's honest, respectful, friendly and reliable. He won't let you down. I appreciate that he kept in touch when he was en route. We are grateful for all his help and wouldn't hesitate to re hire him.

Fast, friendly, great value, highly recommend. Came in short notice to repair a furnace. Gave us…read moregreat recommendations on what to do next.

I recently had a split air system installed by American Home and Heating. From start to finish it…read morewas a very positive experience. Bobby was very professional and knowledgeable during the entire process. His prices were very fair. His installers were personable, neat, conscientious, and timely. I highly recommend that you hire American for your heating and air conditioning needs Ray C Cranston RI

I don't ever write reviews but American Home Heating certainly deserved to be mentioned. I had them…read morecome out to install central air in my home. All 4 of the men were friendly, knowledgeable, and neat! So if you are looking for a great reliable company I highly recommend them.

Very happy with their service. Great customer service, fast installs and fairly priced.read more

After two phone calls and no response to the email we sent with questions about a plumbing…read moreestimate, I finally received a call from someone in their office who stated that they "might not be able to answer" our questions. We requested clarification on several items, including the length of copper piping quoted, which was not listed anywhere on the estimate. The company responded that they do not disclose cost per length, but that was not what we asked. As customers, we are entitled to know exactly what we are being charged for, yet no additional information was provided. The estimate remained vague and generic, offering no transparency or detail. Because of this lack of clarity and unwillingness to provide basic information about their own quote, we chose not to move forward with this company.

I couldn't be happier with every aspect of Martel's team and services. After another company quoted…read morean astronomical amount to replace our boiler, Kyle from Martel came by to give an honest and fair quote. Not only was it MUCH less, but he also gave us options so we could find the best setup for our needs. A few weeks later and our new boiler is installed and working perfectly. The crew was quick and friendly, and made sure to show me how everything worked. Even better, everyone involved from Kyle to those in the office to the crew was readily available, friendly, and easy to talk to. Long story short: Martel is great and I strongly recommend them.

I scheduled a service call for a boiler issue that was causing a loss of hot water. The tech came…read moreout, reset a button on the boiler, and left without identifying the underlying cause of the problem. The technician's only action was to reset a button on the boiler. No root cause was identified, no diagnosis was provided, and the exact same problem returned shortly after the tech left. I called back immediately and only receptionist would speak to me and said nothing could be done as it was the weekend and no management was available....UNACCEPTABLE. As a result, my household was left without hot water for the entire weekend! What is MOST frustrating is they charge a non-refundable diagnostic/scheduling fee and state that the purpose of the visit is to inspect, diagnose, and provide solutions. I expected a professional diagnosis and repair, not a temporary reset that failed almost immediately!