One of my tenants reported a suspected termite finding in her apartment so I got on Yelp and looked for a Termite company. Found Hi-Tech and liked their ad and the reviews I read. I called them and they were able to schedule an evaluation a few days later. Ben Ortiz came out and confirmed I had an infestation of Subterranean termites in the apartment. I decided to have them evaluate the entire property and glad I did. They found several areas along the building perimeter of more termite colonies. They provided me a full termite report and a bid for the treatment which was very reasonable. We scheduled the treatment a few days later. James and Sean came out to do the work. They both were very professional and completed the entire job in less than 2 hours. James explained everything to me including the warranty and follow-up over the next 3 years. Everyone involved were very professional and I'm glad I chose Hi-Tech. read more

Inspector George and the crew James, Keenan, and George were great. They came out to SF on time & professional. They were very knowledgeable and willing to take the time to teach and explain termite evidence and treatment options.They were efficient and thorough,helping with current and preventative termite treatment.They offer a 3 year warranty and yearly, complimentary inspections. read more

I am so impressed with the customer service received from this company it was impeccable. The inspector came and did the most thorough inspection ever, I can attest to this as I experienced other inspections as well. The other companies did isolated inspections whereas Hi Tech inspected the entire house and gave me peace of mind that the infestation was in an isolated area only For every homeowner this is a very scary and expensive process that could break anyone's budget but the level of sensitivity and caring that was expressed through the inspection shows the company of great integrity. Thank you Hi Tech Termite!!! read more

I wanted to leave a word of appreciation for James. Brings years of experience and very customer friendly.

We asked Hi Tech to come out for a quote in San Jose. Jorge arrived early to our scheduled appointment time. Our tenant reported that he was clear and informative. He was very quick in sending out the assessment and quote to me. Assistants at their offices were very pleasant to communicate with by phone. read more

I called to get a quote on a wood destroying organism report for my property. I gave the information about the units, got the quote, then called back later to book the inspections. At that time they told me that the original quote was wrong, and it would actually be twice as much. Rather than admit they made a mistake or quoted incorrectly, they told me that I gave them the wrong information about the unit. I'm sorry, but I have been contacting multiple places for weeks, I know the details of the property, and I gave everyone the same information. With the new quote they were hundreds of dollars more than the other quotes I received, so I am not using their service. I would have appreciated it if someone would have taken the time to quote it accurately, and not try to tell me that I didn't give them the right information. I even tried to change the order, they wanted to charge $500 to look into 2 attic spaces where we have not had evidence of termites or pests. But they would not agree to change it to lower the cost and only look into the areas where we had actual concerns. Very frustrating, and lost a few days trying to set this up. read more

Outstanding company! I had them do termite work on my house and the tech who came out was really great. They did a spot treatment which was less than tenting - they were completely honest AND they let me make payment plans. I recommended them to my BF who's house We also thought had termites because a previous company said we did. We thought something was fishy because the quote was so high (17k OMG). Hi Tech came Out and found ZERO evidence of termites! He didn't even charge us for coming out. He actually told us the drippings the other company diagnosed as termites was in fact a bat! I highly recommend this company to anyone looking to get termite work done! read more

I had originally given them a 1 star but I had to revise my review because it was indeed my realtors fault and not Hi Tech. Once I placed my negative review the manager sent me a message immediately and called my realtor, hence; her admitting it was her assistance error instead. I am impressed at how quickly they responded to my review and how they called my realtor to say hey, this was your mix up not ours.. I am definitely going to rebook with them. read more

Contacted Hi Tech Termite Control due to finding an insect that kinda looks like a termite but I wasn't sure but it's better to be safe than sorry when it comes to these kinds of things. They were definitely very fast in responding and by sending them a picture to review if it was truly termite, they inspect the picture and was able to provide me with feedback on why it is not and what should I look for. This all for free! This is excellent customer service and this is the kind of company I would recommend if you need someone to do a termite job! read more

Hi Tech was fast, professional and friendly. I really liked my whole experience from start to finish. The technician was friendly and fast and helped answer all my questions. I will definitely call them again in the future when needed! read more

In an age where the all mighty dollar is the first and only thing on a business owners mind, I would like to take a moment and dispel that thought about Hi Tech Termite. John, the owner, was quick to address the problem under the house and solve the problem. He personally was under the the house working along side Jose to get the duct issue solved. He kept me informed as to the progress and what he was doing. They were committed to spend as much time that was necessary to get the work done. They did a great job and cleaned up the area before they left. Also, John cares about his employees which is refreshing these days. I'd call them in a heartbeat to solve you termite or construction issue. read more

The team was extremely professional and took care of the areas affected. Ben did the initial inspection and found areas that a previous inspector failed to see. In addition Jerae and George treated all the affect areas and sprayed the preventative treatment on the exposed wood. They also thoroughly explained everything and made sure I as the home owner was aware of how they would patch the walls before they drilled. I highly recommend them. read more

Really pleasant and knowledgeable. Polite and helpful. Took care of all our termites and rebuilt our whole back of the house which now looks better than before. And they cleaned up everything after they were done. read more

Hi Tech provided excellent service from the detailed inspection report to the actual work performed. They provided a lot of detail in their quote of the treatment needed and the work required to take care of it. They showed up on time, explained everything they were going to do. They were very professional and knowledgeable. We would highly recommend them. read more

Tented the house through them, great value, and they offer annual maintenance. Had good interactions with the staff.

Very impressed with the timely service and professionalism of the staff. Kudos to Miguel, the initial inspector and to Jerale and George who did the actual treatments for the termites. All three were courteous and thorough while doing their particular responsibilities. Their office was also very easy to deal with while making the initial inspection and subsequent treatment appointments. read more

I have been looking for a termite company in the past few months. Received quotes from about 6 companies. I did not want my house tented because my roof tiles are extremely delicate so I opted for a targeted solution. Hi Tech inspector, Miguel, was very thorough in his inspection, checked all rooms, windows, garage, inside & outside, attic & crawl space. Most other companies did not do this thorough inspection. They also gave me a discount. The technician, Mike, that did the work explained what he was doing & cleaned up after. Very personable people & very good work ethics! read more

I got quotes from 3-4 termite companies, and I felt Hi Tech Termite was the best, and I was right. Their service was stressfree and very reliable. They communicate well, and service crews were efficient. I highly recommend this company. I use them regularly from now. read more

I had several estimates to take care of the drywood termite colony in my wall. Note that most if not all termite companies will require their own inspection prior to providing a quote. Both for local treatment and fumigation. The first two companies I called both flaked on the first appointment. The first one showed up eventually, the second was a no call no show. He didn't even tell me it was him, and not me. The first showed up, looked at the wall and said, yup you have termites. And left. Then I called these guys. They fit me in for an inspection AND showed up for the first date! From there they spent an hour going all through the house and recommended treatment based on what they found, and it wasn't the most expensive option! It sucks and can be stressful when you find evidence of termites, but the guys and gals of Hi Tech Termite Control will make you feel better about something that's literally eating your house. read more

I had subterranean termites and Miguel Garcia came and inspected my house. He recommended treatment and after having another inspection from another termite company I decided to go with Hi Tech Termite Control. They explained very well about termites, treatment, etc and gave me a quote. When I asked for price match they honored it. the guys who did the treatment were Mike and Mike and they were punctual efficient and did a good job without causing damage to the concrete area around my house. no wonder they are diamond certified. I would highly recommend! read more

I recently bought my home and the seller had a termite inspection done by another company. The inspector recommended fumigating the entire house. I reached out to Hi Tech Termite for a second opinion. The office staff scheduled my appointment quickly. The inspector came and pointed out the termite damage in the house. He said that fumigation wasn't necessary and gave me tips on how to mitigate the termite damage and what to look for in the future. Hi Tech Termite saved me from having to pay for an unnecessary fumigation. Thank you! read more

So the circus is finally out of town! The house was tented and fumigated in a lovely blue and yellow color. (Go Cal bears??) They hit a water pipe when they were doing the subterranean termite work but sent a plumber to fix it and remedy the problem. Overall staff was very friendly and knowledgeable and they took responsibility for the boo boo they made!! read more

Jim was super nice and helped us figure out the problem. He was on time, knowledgeable, and professional.

I was searching around to find a good termite extermination company and saw Hi Tech had so many great ratings so I went with them and I'm so glad that I did. Another company tried to tell me they could cut costs but when bugs are eating away the foundation of your home it's better not to cut corners. Rene was so helpful and we found at least 5 areas of termite damage that was missed by home inspectors just a few months prior. They did such a thorough job and were the quickest guys I could find to come out. Would definitely recommend and use them again! read more

At first, I was happy with the service with Ben, the inspector and applicator Jarel. After the treatment, I found a beetle in the living room. 10/10/2022, I texted Ben, the inspector. He said I should contact his office. I called his office. The staff Benedet told me to call Ben. I asked Ben if Office will be assigning the same inspector to client? Ben texted me, "Yes". He asked me to call office to set up an appointment. 10/11/2022, I called office again. Benedet repeatedly put me on multiple holds. She said she will be sending Quality Control staff and not be sending inspector Ben. She asked me which day works for me then she put me on hold over and over. I told her I am available on Thursday. I asked her the name of quality control person. She said she would not know until Thursday morning. 10/13/2022, Hi Tech Termite did not send an inspector or quality control staff instead Benedette sent an applicator Jarel. When Jarel arrived, both of us confused. I called and asked Benedette where is Quality control staff? She said I did not want Quality Control? I asked her why would I do that ? when it is your company warranty to send the quality control staff to inspect any active beetles. Jarel also told me that he is not an inspector and not quality control staff. His role is spraying any infected area. I called and asked Benedet. She raised her voice, talked over me, cut me off and argued that I did not want quality control staff. I texted Ben, "I can't have a normal conversation with Benedet". She is very aggressive and rude over the phone". Later, I called Ben if he can provide a picture of wood boring beetles since he claimed to be an inspector for a very long time. He said he did not have any beetles picture to show me. I asked where can I take this beetle to have it identify. He said I don't know although he was the one who completed his inspection report with Agriculture Department (Identify any insects) phone number. I feel they ignore the warranty because I have already paid for the service. They want to dismiss the warranty. 10/19/2022, I texted Ben for his explanation why he did not know Agriculture Department can identify insects. He gave me many excused then insulted me that I try to put him in the corner. He texted me, "Jarale re-sprayed the area". I told Ben, "Jarel did not re-spray the area". I have more concerns now. Ben said that's why you have issue with Benedet. Now, I realized this company has major issues with effective communication such as Office staff Benedet VS Inspector/Quality Control staff/applicator are not communicating to each other. Benedet could not set up an appointment between Quality Control staff and me. She lied to Ben that I declined Quality Control staff. It just absurd. Why would any clients decline the warranty services? First, I thought I will refer this company to many people. After this experience, I don't think I can recommend to anyone. Benedet has horrible communication style and hot temper. She has not allowing me to complete my sentence then put me on multiple holds. The applicator Jarel is awesome and super nice. Inspector Ben acts like he is hiding the information (Wood boring beetle image and Agriculture Department = education) from clients because of the warranty. I wish I do not have to post this. Agriculture Department sent out a beetle to lab in Sacramento. Hopefully, it is not wood boring beetle. I will have to make more calls. read more

Getting it done and getting it done right. I've gone through multiple termite company before choosing the right one, Terminix (which just glance at the issue and left), Homeguard (who never take responsibility for their previous work) and couple other companies that just stare at one point without evaluating the perimeter. Hi Tech provides all the information you need to get started and what you need to know about termites, their activities and how to prevent and stop them. The team that took care of my problem (James, Donald, and Bo) was very courteous, respectful, and full of information. James cover the bases on what they will be doing and what to expect, he walks you through each step and making sure your comfortable with the process. Bo and Donald are fast and hard workers they went through around the house with James securing the perimeter and Bo deal with the infestation from the inside. These team don't take shortcuts. They make sure every area is covered and addressed. Most of all they clean after themselves (this is rare). read more

See all

I'm leaving an update because I'm so impressed with the way Rene and Hi Tech handled our recent issue! We just installed a French Drain which means that the contractors dug a four foot deep trench around our entire house. So, all the termite treatment that Hi-Tech had put around the house last Fall was totally removed and had to be replaced. We called Rene and not only did he come and re-treat the our house, but he also worked with our contractor's schedule to do his treatment on the least disruptive, most beneficial day possible. We can't emphasize enough how great it is to work with Rene, who is a true professional! He really is the best in the business. Our neighbors and friends have asked us who we have recently used as they are due for a treatment in the next year. We will be sure to send them to Rene!! read more

What I liked about Hi Tech's inspection was their honesty. While someone else could've recommended a full fumigation, the inspector, Jim was honest about not needing one right away and recommended us to do a local treatment instead. In addition, he gave us a lot of information about termites in general and the ways by which one can prevent further damage. Would thoroughly recommend these folks. read more

Hi Tech was the third company that came to investigate our drywood termite problem. They were also the only company that didn't recommend we gas our house to get rid of them. Rather, they recommended that we locally treat the problem and thought that tenting the whole house was completely unnecessary. We decided to use Hi Tech to locally treat the infestation and I'm SO HAPPY that we did! The termites had not moved very far and local treatment worked really well! It ended up being the right choice. Plus, it saved us thousands of dollars. I appreciate Hi Tech's honesty, great pricing, and fast work. We will use them again in the future. read more

I highly recommend Hi-Tech Termite Control, because they provided outstanding service for my sister's house. I am so impressed by Ben's professionalism and kindness. The follow-up service also excellent. I definitely will request their service again if needed. read more

I've used them three times and referred them to my parents. They recommended more of a spot treatment for my house when another company wanted to tent, the spot treatment has still worked 13 years later. I highly recommend them, I feel they are thorough, reliable, and honest. read more

We are very lucky to work with Jorge, Bao and Matthias to clean up our termite problem. They are always come to our home on time. And they are very professional to treat those areas step by step without any hurry. They inspected and checked all the areas and identified areas which have problems. it is good service to recommend. read more

Honest termite company with very professional sales rep. Not high pressure and even gave my husband help in how he could treat our problem ourselves. When called them back with questions they immediately returned our call. read more

Just wanted to commend this company for their superb customer service. They generated a quote promptly; and their availability was great. Heck, they even gave us a lil' discount as a neighboring house also needed treatment. Sneaky termites popped up recently, in an area that's difficult to access thoroughly. No problem for Hi Tech; they came out the following week for retreatment which was covered under warranty. Hi Tech is terrific and easy to work with! Many, many THANKS :) read more

I am very happy with all my encounters with Hi Tech Termite Control thus far. The inspection appointment took place at the time specified; Jim was very professional and knew a lot about construction. He gave me a bid without any pressure. I contracted with Hi Tech for full treatment and three year warranty. I called and scheduled an appointment for today. I was told they will be here between 9:30 and 10:00AM. Hi Tech called me yesterday to remind me. Rene and Jerol showed up on time this morning. They were very professional and very pleasant. They explained all the work that they were going to do and went about doing it. They sprayed under the house and in the attic. They also drilled holes in the wood floor where the infestation was obvious and sprayed under the floor through the holes. They drilled holes in the walls and looked for termites; they sprayed in there as well even though there was no termites. If rene and Jerol are examples of Hi Tech Termite Control culture and training, then they have good reasons to be proud. Thanks to Hi Tech and their Staff for making our experience thus far such a pleasant one. read more

I reached out to Hi Tech Termite to get a termite inspection after noticing an area of concern I noticed around my home. I was able to get quick response and they sent an inspector the very next day for a free estimate. My inspector, Ben, was simply superb. He called to give me a heads up that he would be arriving soon. He was very courteous, great with communication, and answered all my questions. Ben was very thorough in taking a look around my house, and even inspected my crawl space. He did not try to upsell me on anything and provided me with solid advice. I would highly recommend this business! read more

We had a inspection done today by Steve. He was very through and checked the outside, inside and the attic for over an hour. We had previous inspections done by other termite companies prior to going with Hi tech and Steve was by far the best. We didn't feel pressure from him and he didn't have a "sales" approach to the inspection. He was honest and friendly. read more

False advertisement. No free inspection. Waste of time, reached out to them this morning. They wanted us to pay $300 to inspect two townhouses of about 1200 sqft each. What a joke. Don't advertise free inspection if you will try to charge $300. Edit: Jeff, I appreciate the response but that was not how the conversation went with the woman who answered the call. I initially requested inspection of all 7 units for preventative measures because we are aware or one unit having an active issue. She said there would be a fee. I then suggested we narrow the scope to just the one unit and the adjacent unit which I suspect has an issue, and asked whether that would allow for the inspection to be free. She went away to discuss with someone and came back saying it would be $300 to inspect those two units alone. Again, your website advertises free quote. If there are caveats about your offer, these should be displayed in a clear manner so that consumers are not misled. Perhaps it was an issue of miscommunication but that's what it was. read more

It was September 2015 when we first contacted Hi Tech termite when we discovered some dark brown particles on the floor of our master closet space. Then I noticed there were two small holes in the wall about 3 feet above the particles. After searching online, I found out that this was caused by drywood termite. At the time, I thought my only option was to tent the house. I found Hi Tech termite control online and decided to give them a try. They came back with a thorough report and we hired them to treat the drywood termite and subterranean termites in different areas of the house (using microwave and chemicals, no tenting!) Since the treatment, we called back for our yearly free inspection and they take care of applying the chemical if any termite is found. I just had this year's service done today. The technician called 30 mins before and let me know he is on his way (early), very courteous and took care of the termite infected area. I am very happy with how professional this company and its employees are through out the past few years! Definitely recommend! read more

After complaining and a negative yelp review, Hi-Tech Termite came out again and after two more visits, a good job was done. I would not recommend this company to someone who is not prepared to watch them very carefully and make sure they do a good job. If there is internal problems with communication this has to be corrected. read more