They're amazing. Terrific work by Bill and his crew, and Annemarie in the office is great!read more

They did an excellent job repairing my car! It looked like new. Friendly service as wellread more

If you ever have a fender bender or collision take your car here. PERIOD. The quality of their work…read moreand service is absolutely impeccable. They have worked on two cars on mine....you would never know that anything had ever happened!! I was completely satisfied both times and have sent MANY people here since. Their prices are very fair too. They are absolutely fantastic. I can NOT think of one negative thing to say. **FRIENDLY ADVICE** If you have a fender bender in the Town of Madison and need your car TOWED call your insurance company or AAA as soon as humanly possible (before the police are on the scene) or your car could end up on some disgusting tow truck (due to the "towing lottery" they have in Madison) that will take your vehicle to who knows where (aka as their disgusting shop), AND will want CASH. No, they will not bill your insurance company. I called my insurance company for a tow, and refused to let the guy who showed up take my car as he refused to take my car to Hammonasset Collision which was les than three miles away.

Lane was amazing. I have had my car repaired by him twice!…read moreBoth times my entire front end was all messed up. Each time he kept me posted along the way and he really did a wonderful job. When i picked up my car it was shiny and new and the inside was detailed! Gorgeous! He did wonderful work! Thank you

Excellent service...Professional work...Focused effort on getting the job done correctly and with…read moreeye towards the little details..

Shoreline did a beautiful repair job on my 2010 BMW 328xi which was involved in an accident and…read moreincurred some right front end damage. They dealt directly with my insurance company for any additional parts and labor that was required after the initial cursory photo inspection done by the insurance company. They also arranged a rental vehicle for me and the vehicle was there as promised on first day. They also processed the return of the vehicle as well. The job itself was done beautifully and my car was cleaned out on the inside, washed, and I think they even waxed it! It was ready a few days early and they were accommodating on holding the car a few extra days since I could not pick it up right away. Their customer service is exceptional, as is their body work. A pleasure to do business with!

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

George and Madison Auto Body were wonderful. He stood behind his estimate worked with my insurance…read morerepaired the car on time and it came out beautiful. When I picked up my car it was washed and detailed looked better than I could have ever imagined. I highly recommend George and his team best body shop experience ever.

George is rude, aggressive, and confrontational. Complete A hole. I would never recommend him to…read moreanyone. I didn't feel comfortable the whole time and left to get my vehicle fixed somewhere else. Read the other reviews, you'll see. He treats everyone with disrespect and I'm surprised he's still in business.

I had a very unprofessional experience with this body shop. The owner tried to get me to send a…read moredeposit even though he couldn't give me a clear timeframe for when the work would actually be done. On top of that, he was very rude and dismissive on the phone when I asked basic questions about scheduling and the process. I wouldn't recommend doing business here unless you're comfortable paying upfront with no clear plan and dealing with poor customer service.

Great quality and professional service. Highly recommended. Kevin is great and paint matches.read more