If I could give 0 stars to car max, I would. I purchased a used 2021 Toyota Hylander Hybrid and got…read moreit inspected by my mechanic and he said the rotors were really rusted and pitted and they would need to be replaced in 6 months which would cost 1,000. I took time off work to get the car inspected and they said the rotors were fine and that they met their standards. Apparently there standards are sub par! They do not care about customer satisfaction. They care about cutting corners, making a quick buck and cheating the customers. Also, once you get sold a car, it is very difficult to get someone to call you back. I am telling everyone I know to stay away!

No STAR RATING!! This is a post only to THANK everyone for saving me the NIGHTMARE EXPERIENCE of…read morepurchasing a car from this company. I knew after speaking with 2 different sales reps on the phone on two separate occasions that something about this place was extremely shady!!!! I can't thank everyone enough for their honest feedback. They are most likely getting these vehicles for dirt cheap down South where they are all sitting in flood waters. SMH makes sense to me why they don't back anything up. I am so sorry all those who got taken advantage of. It's too bad that people can't stick together anymore. In any case, I won't be going there and will also spread the word. Thanks again!!!

I was in a huge jam and sound auto went above and beyond to get me a good deal on a good car - I've…read morebought a few cars from them now and all of them have been reliable and priced fair. The one car I didn't buy from them died at the most inconvenient and difficult time for my family. Lesson learned. Angelo took care of us. He is the man. He was very commutative and on the ball. He stayed late and got in early and made a ton of calls for us to get us the best deal he could. Highly recommend buying a car from them.

Very frustrating experience so far! I purchased a Tesla…read moreModel Y from Sound Auto Wholesalers on April 30, 2026 for $38,000, paying $18,000 upfront and financing the rest. I was told the dealership would handle the title and registration and send everything needed to Georgia within about a week. It has now been over four months, and I still do not have my permanent registration or title. My lender told me they have never received the title, and my Georgia county tag office has no record of an application for my VIN. My temporary tag expired August 17, leaving me with a financed vehicle that I cannot legally drive. To make matters worse, shortly after purchasing the car, Tesla locked me out of the vehicle for about two weeks because the VIN was still showing in Tesla's lease inventory/pool. That created even more concern about the vehicle's title and ownership status. For months, I repeatedly contacted Sound Auto and was told my plates had already been sent or would be sent "next week." Nothing arrived. More recently, I have had calls go unanswered or get disconnected without a resolution. I tried repeatedly to resolve this directly before escalating. I have now filed a BBB complaint and contacted the Connecticut Department of Consumer Protection and Connecticut Attorney General's Office regarding the situation. I have continued making payments on a vehicle I currently cannot legally drive, while still waiting for paperwork that should have been handled months ago. I'm posting this review so other out-of-state buyers understand my experience before purchasing. I will update this review if Sound Auto resolves the title and registration issue or provides an appropriate resolution.

Great Dealership, knowledgeable and they back up their product. Lou was very helpful in helping me…read morepick out a dependable vehicle. I recommend this dealership.

This will be an "eye-opener", so bear with me as I explain how I probably avoided a major financial…read moredisaster. Route 80 Motors (supposedly located at 797 Foxon Rd, North Branford, CT) advertised a restored 1968 Mustang convertible that my son was interested in. Since I was in RI, and the car was in CT, he asked that I check it out since it was priced lower than anything he had seen. BTW, that vehicle is still listed. You would think such a hot item listed at $14,800.00 would be sold rather quickly. He lives in CO and probably would have tried to purchase this "vehicle" long distance. After more than a 2-hour drive to view the car, I got to the address listed on their website. However, it was a salvage yard. If you search for Route80-motors.com, you'll see a wonderfully crafted website with the address listed above. However, what you see at that address (salvage yard) is not what is pictured on the Internet. I spoke with a driver there, telling him I was there to look at the car. He stated, "there is no 68 Mustang here". He went on to say this wasn't the first time and that I was probably being scammed. I showed him the address, and the building I was at didn't match the photo at all. The Town Hall was nearby, so I stopped there and inquired only to learn that the business didn't seem to exist in that town. It might have been before, but not now! I called this guy named Lloyd back and asked twice what the correct address was, but he couldn't answer. He kept saying it was on the website, and that I could Google it. However, if you do a search, everything comes up with the address mentioned above. So, after a day completely shot, I never saw this guy, never got a straight answer, never found the place of business, nor did I see any Mustang. Fortunately for me, it never went any farther than another lesson to be very cautious and pay attention to those red flags. The photo clearly shows the name of the business, as does the website complete with the incorrect address. Further searches post all sorts of photos with so many smiling faces with their newly purchased vehicles. However, I didn't see any way to determine when the photos were taken. Although the website appears active, everything seems wrong and according to YELP, the business is closed. Be Careful!

I went to see Angela and Caroline after my car died unexpectedly, and they were so helpful!…read moreCaroline asked me what I was looking for and within a couple of days had found me the perfect car for what I needed. They arranged easy financing and got the car to me so quickly. I called so many used car places in the area and they were all so dismissive, not helpful, and hard to deal with; they all seemed like they couldn't be bothered. But Caroline and Angela at Unique were so sweet and happy to work with me, it really made it a pleasant experience. I'm confident the car will last me a long time and I really feel like I got a great deal. I'm going to recommend them to anyone I know who is looking for a good used car.

I'm picking up the second car I've bought from Unique Auto Sales today and I am more than impressed…read moreand satisfied with the attention and time and effort I received from Caroline. She goes above and beyond what anyone else has done to ensure that I am happy and getting the best car possible. No other dealership has put in the time and effort that she has. I will be recommending everyone interested in purchasing a vehicle to Unique Auto Sales!

jay jay by far is the professional and honest mechanic I have encountered up to this point.jay jay…read morewas honest about the type of work he was do and did on my car I am 150 percent satisfied with the work done on my car.I recommend anyone to go to jay jay with problems they may have in their car.he a man of his and does A-1 work a real stand up guy. Sincerely marcus

JJ's World Trade Auto Sellers is definitely the best kept secret in New Haven. It should be named…read moreWorld Trader Auto Fixers. He is VERY knowledgeable, patient and diligent in his work. If the job takes time and attention, he lets you know up front. When I have any vehicle emergencies, and I have a lot of them, JJ is only a phone call away. Sometimes he thinks of things I never would, and the problem is solved. Take your car to JJ. You wont be sorry. He cracks jokes too.

I have a solid BMW guy where I live in NY but commuting to New Haven now makes that situation…read morenearly impossible so I faced the music that finding someone here made much more sense. Alas, I embarked on a deep dive into researching BMW experts in the area. Though I was skeptical of going to a mechanic who is also a dealer for reasons one may conjure on their own, Carhavn had the strongest reviews by far and seemingly very transparent practices. The first time I dropped of my beautiful 325xi wagon, I started off by proactively pontificating that I would never sell it, so not even to bother trying to sell me into something newer or attempt to buy my low mileage, sea-foam green beauty off of me. Ramiro is a funny, kind, straightforward and very thoughtful guy who I could tell immediately upon meeting that he could handle not only me (um, handful) but my many questions and the needs of my older car. He approaches consultation with excellent transparency and communication. Even more importantly, for a woman by herself in a new mechanic's shop, I never once felt mansplained to (ladies, you will know that this is very important). Ramiro listens and clearly joys in educating people about their cars and how to have a lasting relationship with them. He is the owner and from what I can tell, does not do the actual repairs, and on one occasion where I called to say "hey this thing has suddenly stopped working" he went and asked his guys, came right back and said "try doing this" and viola, the problem fixed itself without me having to bring it in (or pay anything). That's major. When I first read the Yelp reviews, I thought that getting photos of the parts and job while work was being done sounded maybe like a bit of overkill, but I'm just a born skeptic... I will tell you that to be on the receiving end of that kind of service has been remarkably comforting, which was unexpected. Especially for my partner who is 80 miles away and usually very involved in the maintenance of our vehicles. I love my car and as driving is such a part of my daily life and I want to keep her healthy, strong on the road for years to come; I definitely have an ally in Ramiro. Lastly, the one time I really got stuck, on the 6th floor of my parking garage two Friday evenings ago, I reached out to Ramiro (to whine, and) to tell him I'd be having the car towed in. He not only responded to me, but called my phone, after hours, to ask about what was happening, to learn what the AAA battery assessment report said, and offered that it sounded fuel related rather than battery, alternator, starter, etc. He checked back with me through the evening as he knew I was by myself, and offered to help how he could... ABOVE AND BEYOND, people. And, it did indeed turn out to be the fuel pump. I'm sure Ramiro didn't want to be doing that on a Friday evening (and maybe I shouldn't be telling others that he did, ha), but this cemented that I was clearly dealing with a business who cares genuinely not only about my satisfaction as a customer, but for my wellbeing as a human person. After having my car serviced by Carhavn on now three occasions (two preventative maintenance jobs, plus the fuel pump), I will attest 100% that Ramiro is an honest business owner with great integrity and a deep, genuine love for European cars and building trust with his clientele. His wife is amazing and I love seeing her warm smile when I come in, too. They can certainly be trusted to do an excellent job with your car; using the best parts they can get their hands on, giving an accurate estimate on cost always (and even a Yale employee discount! Thanks!), delivering within the timeframe promised and they even have a loaner vehicle for pre-planned, all day jobs. Don't even think twice about bringing your car to this business.

He doesn't care about the quality of the cars or how he treats people -- it's all about making a…read morequick buck. He'll throw together a car using old or used parts just to sell it off and make a profit. Don't trust him or the way he does business. It's all about appearances, not honesty or quality.

Hit a nail going down 95 got a notification I was losing tire pressure, dropped from 39 to 29 in 5…read moreminutes. 29 to 20 in 2 minutes. pulled off 95 and pulled into a random parking lot, thankfully it was here. $25 to patch the tire and helped me instantly to get me back on the road. Couldnt have gotten any more lucky.

Wanted to buy a 2003 jeep. Cheap was $10,000 I was going to give $3,500 down plus my trade in a…read moreNissan 2014. In great shape. They had an agreement to do so then Brian came back and told me he needed another $1,000 to make it $4,500. The loan would have been 289 a month for three and a half years that comes to about 12,138. Plus my $4,500 down plus my trade in. That wasn't any kind of deal that was totally getting screwed. Now the Jeep is on the lot for $11,000 and now I know why they wanted more of a down payment from $3,500 to 4500. Would never do business with this place and a lot of my friends wouldn't either total scammers.

Fuck these pieces of shit I got slammed into by a car that…read moreran the stop sign These scumbags towed me and then they closed and l couldn't get my car and they had the balls to charge me storage and my was only there for 14 hours or so

Purchased my dream Jeep from Sonny at Ernies in October 2020 for a solid price. They helped through…read moreevery step of the process and were incredibly easy to work with. Had a small issue with the emblem on the vehicle peeling off, they fixed it right away. Just had an issue with the brake pads, fixed right away as well. Have had a great experience with them so far, would recommend.

I felt compelled to leave a review. These guys are a brand new dealership. And feom what i have…read morewitnessed they are doing everythong right. Honesty and Transparency with my nonsense. Ask for the owner Darwin. Great guy.

From the owner: Kesh Motors 456 Derby Ave, West Haven CTread more

Raf and Maddie are the best. Always a pleasure doing business with them and always a great…read moreexperience!

From the owner: Whether you're coming in for a routine oil change or a major repair, you'll be treated like one of…read moreour own. We take pride in offering honest diagnostics, fair pricing, and top-quality service. Our team of certified technicians combines decades of experience with a genuine passion for cars — and for helping people get back on the road safely. Big brake kit? Performance parts? Engine Replacements? Custom installs - audio systems? RPM Automotive Repairs is your shop!