I stopped by yesterday to get my new LED lights installed and the sad part when you but things only sometimes they do not work. But the service and the friendliness of all the staff blows your mind. The tech check and explained what needed to be done. So today stopped by and John helped me look for the correct product and now I got it order online..3rd time is a charm. I am.happy i found this shop and the nicer thing they love my dog..she goes everywhere with me and she is welcome at this place. I should be back as soon as I get the new parts I ordered and is nice to see the staff. read more

Lousy workmanship,new damage caused while fixing the initial damage to be repaired.Time involved in repairing the vehicle was overextended.Do not recommend! read more

What can I say this place is great the staff is amazing the always welcoming. I moved here 5 years from Montana, I like the way they treat you. I always feel right when I bring my car for repairs...I have gone to other places and I have to come back to the place so they can fix or adjust the repair. With Milford is one time trip and all is fixed. read more

This is a great auto shop with wonderful customer service. Everyone that works here is more than willing to help in any way they can, and they do excellent work. If you have a problem with your car, they can fix it. read more

Super sleazy and dishonest. We considered getting our car repaired there after it was towed there after an accident. But first, they started using some high-pressure tactics to keep the car there, when they heard it was likely the car was going to get towed to another location. The car did not get towed-away quickly after all, and while we were slightly concerned about their behavior, we still considered maybe having the repair there. After we caught them lying to our insurance company about paperwork, we decided we'd use a repair place we knew and trusted (that was kind of far away). So Milford Collision started lying more, to pump up the charges to our insurance company. Completely dishonest. Do not ever work with them. read more

I reviewed this shop on Yelp and gave them the star they deserved they have done work for 2 separate vehicles almost $10,000. I was happy with the workers in the shop and the Shop Foreman, the Administrative Specialist she's cool, the Insurance Specialist I had a good relationship with until.... Funny as can be the Chief of Operations very accommodating, friendly helpful in command very nice guy. Not a dull moment fun place every time I visited well that all changed when my daughter went to get her car after they had worked on it. Operations very accommodating, friendly helpful in command very nice guy. Not a dull moment fun place every time I visited well that all changed when my daughter went to get her car after they had worked on it. She a college student ‍ working and going to school and maintaining her car so after she went back to get her car which was paid in FULL They way they treated her especially the Insurance Specialist like she got work done for free she was spoken to by him rudely he ignored her as she sat there asked her if someone else worked on her car apparently after realizing it and to have the audacity to tell her 'don't ever come back there for work to be done.' How dear you she asked me not to say anything to let it go but after he bad-mouthed her with that nasty karma her car situation hasn't been the same she started having nothing but ISSUES. I would not a customer who had done business with you more than once paid you in FULL in that manner I believe in reviewing good or bad so they went from a 5 stars in my book to 2 star. Customer Service is big for me with any place and the Insurance Specialist Attitude causes this review for your business. If you don't know you would think he's actually the Owner by his attitude but Not the Owner is very nice. read more

Milford Collision is the worst garage I've had to work with. They promised to reimburse me the car rental fees I had to pay since they took extra long to repair my car (2 months!!) and 4 months later I'm still waiting for that check. I call every week and they tell me lies, put me on hold for 5 minutes at a time, tell me to call back later, etc. always an excuse for 4 months!! My car was with them for 2 months and every few days I'd call and they'd still not have submitted a request for supplement from insurance. Total nightmare, save your time and stay away. read more

John and the rest of Milford Collision Center are simply the best auto body / collision center in all of New Haven county. One of the only shops that goes above and beyond on every repair and with every customer. I've been here twice now for the coincidentally the same repair (new bumper and reflectors) and they always quote the best price around, deliver the best customer service, and do the best work all around (you should see how great their paint matches are!). I would look to nowhere else in the New Haven area for any type of body work. read more

Highly recommend. Admittedly, it took a little while to schedule the body work for my car. However, they gave me a loaner car and it was worth it when I picked up my car when it was finished. The paint was flawless and blends in beautifully with the rest of my car. They went above and beyond and gave my car a mini detail - vacuuming the interior, shining my wheels, and even cleaning my lights! I'm really happy with the work they did, and would suggest them to others. read more

Highly recommend. Without going into too many incriminating details of my less than stellar driving, I showed up with several deep scratches on a vehicle that didn't belong to me a few hours before I was set to leave said vehicle for owner and fly back to my home state. MCC saved the day. Despite it being the weekend, and the car being a metallic pearl (requires several coats) they repaired and repainted the damaged piece and had me on my way before they closed and without missing my flight. I'm eternally grateful for the good work, with no notice, at a fair price. read more

Overpromise and under deliver. There are many other choices to take your vehicle for collision repairs. This is not the place!!!! All the other one star reviews are correct. Save yourself a lot of trouble and stress and go elsewhere. read more

Wanted to shoutout and thank Milford Collision Center and Anthony's Hightech Auto Center for fixing our truck and getting us rolling again and looking out for us! Emilio, Anthony and their whole crews were AMAZING! If any of our driving friends are ever in this area and need repairs or bodywork, check them out!! They are right around the corner from Pilot Truck Stop on I-95 at exit 40 in Connecticut. They can fix ANYTHING!! Our truck looks better than when we bought it! read more

This place has been accommodating and the people are super nice there. I would recommend it

Great place and really great people. The shop is huge!!! My truck was repaired supper quick and looks great. Emil and John M made the claim process painless. Oh btw they also detailed my whole truck!!!! Highly recommend read more

Milford Collision Center - Body Shops Near Me - Milford, Connecticut

Horrible experience! Would not recommend getting any work done on your car here. Dishonest shop that will tell you they are working on your car when actually it sits in the parking lot untouched for the week! Also ended up with new damages on my car while in this garage! read more

This place is an eyesore to the entire Milford area. They currently have way more vehicles on the lot than they could possible be working on especially based on their terrible online reviews. DMV should look into this and question why these people are using the business?? as a dump for junk cars! They are ruining the property value in the immediate area. read more

Great guys. Great work. Really impressed with the quality of repair on my truck.

DO NOT allow these people to touch your vehicle. I was rear ended and had to be towed off the highway. When I asked to have my car brought to a location the next town over the tow truck driver made a big deal of it and said how expensive it would be to have it towed there vs the shop he worked for... I get it, he didn't want to lose the business. However, the big issue came the next day when I called to tell them to release the car to another collision center that would be repairing it for me. On the phone they kept jerking me around and putting me on hold for absolutely no reason- eventually the guy said "we also own that shop" insinuating they were owned by the same person and there was no difference... I insisted it be released and he eventually agreed... Fast forward two hours to when my company shows up... Now Milford Collision is REFUSING to release my car to J&M auto (especially odd since he said they're the same company, right?) after I had spoken with them and given my authorization to do so. When I called back to see what the issue was LITERALLY the best answer he had was- he had no answer. The owner of the shop told him not to release it and gave no reason and get this- COULDN'T BE REACHED BECAUSE HE WAS IN COURT... I wonder why... It was only after I threatened to involve the police did their tune change and suddenly the owner gave the okay to release it. Unbelievable. I should have gone with my gut in the first place. Their tactics are insane and arguably even legal. Why would you trust a business to fix a valuable asset with practices like this? You can't just hold peoples property hostage and give no reason for doing so. The best way I can describe this experience is low- just low. Everything about them is low. Do yourself a favor and go somewhere reputable. read more