Hit a nail going down 95 got a notification I was losing tire pressure, dropped from 39 to 29 in 5 minutes. 29 to 20 in 2 minutes. pulled off 95 and pulled into a random parking lot, thankfully it was here. $25 to patch the tire and helped me instantly to get me back on the road. Couldnt have gotten any more lucky. read more

Wanted to buy a 2003 jeep. Cheap was $10,000 I was going to give $3,500 down plus my trade in a Nissan 2014. In great shape. They had an agreement to do so then Brian came back and told me he needed another $1,000 to make it $4,500. The loan would have been 289 a month for three and a half years that comes to about 12,138. Plus my $4,500 down plus my trade in. That wasn't any kind of deal that was totally getting screwed. Now the Jeep is on the lot for $11,000 and now I know why they wanted more of a down payment from $3,500 to 4500. Would never do business with this place and a lot of my friends wouldn't either total scammers. read more

Friendly, professional and very good at what they do. Especially after market installments. Very good pricing.

I'm sorry to read all the bad reviews. I don't have a lot of experience with Al Mac but I've had my Jeep there for 2 repairs and both were quick and reasonable. The first was a fairly major seeming electrical issue where it wouldn't turn over and leave me repeatedly stranded. I had my Jeep at Executive Jeep in North Haven for a week took it back for 3 days and back there again for another 4 days for diagnostics with no solution. I brought it to Wayne at Al Mac and he had it diagnosed in 20min and repaired by EOD for 1hr labor and a $20 part. Wish I could have given them all the money I gave the dealer. I then brought it to have my rear brakes replaced. Price was as expected and the breaks feel good (for a Jeep). I'm happy to consider them my mechanic. read more

I just used Wayne and his team for the purchase of a Promaster 3500 high roof van for my company. They located EXACTLY what I wanted and got it to me well under my budget. They handled all the paperwork and the process was so easy. This is the second vehicle I have gotten from Al Mac Motors and it definitely will not be the last. read more

Al Mac Motors - This is the beautiful van Wayne found for me. I love it - Auto Repair Near Me - Branford, Connecticut

my friend bought a car there and she paid a lot for it comes to find out that the rear sway bar was broken and the front drums were loss and rattling and someone fixed an oil leak with silicone instead of changing the casket i to pictures of the damage and the mechanic would not even look at the photos which I feel is unprofessional the car keeps going back for repairs it would of helped him if he would of looked at the picture to see where the problem was but the mechanic refused to even look I would not recommend this place to anyone she tried to get a refund because the car is not safe and they totally refused so know she has to trade the car in for a safer car she is very upset about this because she paid a high price for this vehicle so this is my story I would not recommend them read more

Al Mac Motors - Lose drum in front and silicone to cover oil leak - Auto Repair Near Me - Branford, Connecticut

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Ok so I bought a Wrangler Cash and I must say the buying process was pleasant. We agreed on a price (not a steal either) and were told they do a FULL INSPECTION to check things out before I would take delivery (they do not). This is not an all-out bash on AL Macs just my honest experience for you to learn from. I have owned jeeps in the past so I wasn't looking for perfection with 100k miles BUT This jeep is a mess. I put 400 miles on it in a month of ownership and now I'm in over 5k in repairs and not done yet. This jeep must have been under salt water for years. Both axle joints are bad, hub bearings and the entire steering yoke are rusted out , frame rusted/completely rotted, and pinion seals & axle seals leaking. Even the brackets that hold the springs were rotted with ten pounds of undercoating sprayed on to mask the rust. At this point after diving in, I can honestly say I don't think they are honest with customers just making the sale at all costs. I think they cover up many problems with paint to make things look WAY better than they are. Make the sale and it's "Later Sucker". Even the fluids I drained out were jet black including the trans and transfer case which are normally Red. It's not a bad thing to flip a jeep but mine wasn't safe to be on the road the day I drove it home. Would not have passed inspection in any state. When going in for an oil change and the guy calls and says "You Better Come See This" Suprise!!!! Now I do blame myself and it's not easy to say that. I should have known better and looked deeper. But you would think a specialized higher-end used Jeep dealer would have been more upfront. I expected some issues but this jeep was almost too far gone. I now have a lot more $$ into it than it's worth just to make it drivable and safe. Not a pleasant feeling. With that said and after you read this YOU NOW KNOW BETTER dig deep and have it checked out. Don't get Jeep love blindness. See the photos below. This is after 400 miles of ownership. Good Luck and safe travels. ~BTB read more

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In 2021, my wife and I bought two JKs from AL Mac Motors. Initially, we were excited about being Jeep owners. This was my second Wrangler and my wife's first. The first problem I noticed was that my top would whistle while driving. Upon closer inspection, I realized the top didn't truly fit this particular Jeep. I also found screws missing from the top's support structure. I noticed the rear window was tinted and didn't like to zip up fully. The rest of the soft top windows were not tinted. This should have been a red flag, but I was excited to own another Jeep and didn't think too much about it. When I did finally replace the top, I realized the top that was on it when I bought it was not actually for my Jeep and had been crudely rigged to fit. The new top fit perfectly. A few months later, I started seeing my "Check Engine" light light go on and off. I took it to a recommended mechanic who found several sensors wired incorrectly and in one instance in the wrong place and crossthreaded. I ended forking out another couple of thousand dollars to have it replaced. Just a week after I bought mine, my wife wanted one. We went back to Al Mac Motors, not yet realizing the problems mine had. The Jeep she bought had severe leaking issues with the top. We took it back, and their solution was to pack the door frame with some sort of putty. This worked for about a week, and the roof continued to leak. Once again, we had to replace the mismatched top to solve the problem. We had also replaced all the door seals prior to replacing the top. The doors never seemed to close properly. Today, we traded it in, and the dealership let us know there was frame damage, which explains why the doors don't close properly. Needless to say, neither one of us can recommend buying anything from Al Mac Motors. They buy broken Jeeps, throw together whatever they need too to put it on the lot, and wait for unsuspecting suckers like us. Putting lipstick on a pig. You have been warned!!!!! read more

Came in because I was worried about my ABS, brake, and sensor light flashing on and off. And they squeezed me in and took a look at the car in no time. Thank you so much! They are highly recommended for Jeeps repairs and are loving people! I will be coming back for new tires next month!! read more

What a disgrace of a mechanic. For some background I brought my wrangler there this past winter for them to diagnose a no heat problem. Al Mac called said it was the blend door actuator. It was stuck on cold but after changing it was able to switch temp now. That part was a wonderful experience. A bit pricey but i sought value in proper diagnostic so no complaint. Fast forward a few months a clicking noise started coming from the dash when we unlock the car. I did not know what it was at first until around spring time when we started using the air conditioning. Apparently when you unlock the jeep the blend door will go to the last temperature set. In the winter that was always on heat but when springtime came around we were switching back-and-forth from heat to AC. That's when I realize that the blend door actuator went bad. Important to the story is there are three actuators. One controls the direction of the air, One controls the recirculation of the air, and the last controls the temperature of the air. So I called Al Mac to set up an appointment for warranty work since the assumption was I had temp problems they replaced the actuator and now an actuator is making noise only if I change the temp, so it should be the same actuator. They did warn me about there being three different actuators but they will check to see if it was their part that was making noise. At this point i am still happy. Then came the day for the appointment. I drop the Jeep off and waited all day for a phone call. I finally called them at 5 PM 30 minutes before they closed and this was our convo. Al Mac- oh you're jeeps ready I forgot to call you. Me- (assuming it was warranty work) that's fine can I pick it up after hours with the spare key. Al Mac-oh no there's a charge it wasn't the same part. Me- Which actuator was it. Al Mac- I don't know I don't have your bill in front of me but the part we removed was Mopar and we don't install Mopar parts so we know it's not ours. Me- ok well (i was going to ask another question but i was hung up on.) Fast forward to the next day when I'm picking up the car our conversation as follows Me- what actuator did you replace this time Al Mac- The temperature one Me- so when I had no heat problems the first time which one was replaced? Al Mac- The recirculation one Me- recirculation causes no heat? Al Mac- yes Me- well i should have received a call if it was not warranty I didn't need to pay for labor on a part i could replace myself in two seconds Al Mac- two seconds i had to take the whole steering column out Me- no you didn't its two panels and a vent. Al Mac- well, do you want me to put the old part back in Me- yes if that's possible. I don't want to pay $80 for a $30 part especially if genuine mopar is only $50-$60. Al Mac- yeah ill still charge you labor Me- how are you going to charge me labor for a job i never agreed to Al Mac- i had no notes saying to call you Me- you don't need notes a shop sees a problem calls the customer gives a quote and the customer agrees or denies. Al Mac- im too busy for that Me- yeah im surprised your too busy Al Mac- what do you mean by that? Im not gonna sit here and kiss your ass Me- just charge me card. Three problems with this experience 1. They are unable to adequately explain to help me understand how multiple actuators were the problem and not just the temp. 2. It doesn't matter how busy you are you should call the customer to greenlight any work. That is normal practice in any shop you go to. 3. I can't speak for Sr because he has been a wonderful guy throughout all the interactions but Jr has a horrific attitude even before we had a problem. On the good side the quality of the workmanship is good and they kept the car super clean but I've lost trust so I can't say I'll go back. Go there with knowledge about you vehicle and don't let them rush you off the phone or out the shop be very clear with what your expectations are no matter how busy they are or you'll be left upset and no apology. read more

I was in the market for a Jeep Wrangler and stopped by and looked at all the ones they had on the lot. Talked to Wayne about 2 of the Jeeps on the lot I was interested in. He was very helpful and knowledgeable. I took them out for a test drive and ended up buying one of them. They were very helpful thru the whole process. I am very happy with my experience and would and have recommended them to other people interested in buying a Wrangler. read more

Do not go there ripped me off here screwed up my electrical on truck costing more money to have someone else fix it and what sucks even more is I have to give it at lest one star to post this that sucks read more

Al Mac Motors - Light bar that they took off then they told me the scrap guy took it really they blame the scrap guy lmao!! - Auto Repair Near Me - Branford, Connecticut

this is a really great shop I was traveling all the way down to Georgia and this great guy name Wayne helped me out a lot he gave me total comfort as I was leaving I was asked did I need anything else for m long trip I recommend any and every one to come if u are looking for a great car read more

Bought a 1978 mustang 2 from them. I was told that the car was in perfect driving condition other than needing the brakes fixed. They agreed to fix the brakes and ac and do a general tune up. I ended up buying the car for 4k. Driving home, the engine ended up turning off when I pulled into my driveway. Figured it was some small thing that needed to be fixed, and decided to let it go and just take it to the guilford texaco. The ac was also still not working. Well, turns out the car is essentially just broken. Over 2k$ in repairs later the car still needs thousands more to become functional. Needed a new radiator, loads of new gaskets, a rebuilt carb, and had totally clogged exhaust ports in the engine that needed to be cleared. Along with many other issues. The heater core and tempurature sending unit is also bad and still needs to be replaced which is gonna be another 1200$+ and I'm sure there's going to be another issue that comes up after that is fixed. I'm aware that buying an old car is a risk and I totally understand them not wanting to buy the car back from me when I asked. I also do not believe that they intentionally misled me. But if theres anything that I have to say about them, it's that these people have NO idea what they are doing. Do your research when buying a car from them. read more

Worst place after purchasing my jeep at a high price..I feel I was ripped off..having the jeep less then a year I need a muffler already..I AM SORRY I BOUGHT THE JEEP... read more

I would not TRUST A WORD THEY SAY! I purchased a 2002Jeep Wrangler in December. Was lied to and it was junk! I have now put $4000 into it in repairs. Within the first 30 days of taking possession of it do not trust those people. They made me wait three weeks before getting the registration and title they ran out the warranty. I guess that's how some people to business nowadays cheaters. read more

I bought a 2007 Jeep crom Al Mac Moters in Branford and found that the front U joints and drive shaft were worn out.Had the U joints replaced by my mechanic. When took the Jeep back to Al Mac about the drive shaft, they checked it and agreeded it was worn out. They gave me two options. A used one for 250.00 or a new one for 754.00. I chose the new option. A l Mac did the work and I picked up the Jeep. When I looked at the drive shaft I found a rusted shaft painted black.I paid for a new shaft. I took it back and questioned them. They now said it was a refurbished shaft. There is a lot more to this story. I found Al Mac to be a dishonest dealer. If anyone does business with them, be very careful. read more

Had my alternator go out on me halfway through Connecticut on a trip from North Carolina. Got my car to this shop thinking I'd be stuck here for the night missing my reservation, they fit me in and were able to get me back on the road making it to the motel before dark. Price seemed reasonable, quick and friendly service. read more

DO NOT I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY! Unfortunately, They lie about everything they do. when we first got there we were walking around and of course NOBODY came to greet us and ask if we had questions. Then we went in to inquire about a few of the cars they had. We filled out paperwork for a loan and let me tell you! THE WORST. Do not trust them with your information or even try to ask for a loan from them. They run your credit a million times from the same bank, not multiple but, the same bank! Then when you try to get the error fixed they make up a story as to how it is not an error. If you can avoid this company PLEASE DO!!!!!!!!!!! read more

BUYER BEWARE!!.. Will not stand behind their vehicles. Bought an 06 Jeep Wrangler from here and had to bring it back multiple times in 10 days since purchasing it. Furthermore, after determining the brake line went, they fixed it and charged me!!.. Terrible business sense.. instead of a customer for life, I will tell anyone that will listen to go elsewhere and save yourself the headache. STAY AWAY!!!! read more

I've been meaning to write a review on this business for awhile now. Five stars isn't really enough to be honest. Wayne Sr & Wayne Jr are not only friendly & helpful but also super conscientious about their work. I'm a single mom maintaining 3 cars (my own & one for each of my daughters) and they always make sure they give me the best service that is necessary, without trying to convince me to spend extra money. I also bought a used car from them that is running like gem. Recently I had some emergency issues and they helped me out quickly & made my worries go away. I feel like this is an old school garage, the full service kind from the good old days, the kind your dad would want you to go to. Super thankful for this place! read more

I was having issues with my Jeep for the last several months. After spending big $ at the dealership I vowed to not bring it back there. So when the check engine light popped back up again I panicked. Brought it to a shop that claimed they fixed the issue just to have the check engine light reappear before I could leave the dang parking lot. I was desperate. I was suggested to try this place from another shop owner and am sure glad I did. I dropped my Jeep off and thought I wouldn't hear back from them for hours (took the dealership, and other shop days) so I was shocked when I had gotten a call from Wayne a few short hours afterwards that it was fixed and ready to be picked up. I was positive they called the wrong person. My Jeep was finally up and running and no check engine light! They even picked up issues that the dealership had missed! I will definitely be returning (hopefully not anytime soon, no offense :D ) and suggesting them to friends for repairs. They were super friendly, quick and no BS. I couldn't be more pleased with their work and the way they handled business. Thank you guys so much! read more

HORRIBLE SERVICE!!! After a good 15 minutes of walking around the small lot of jeeps they had, my partner and I were a little caught off guard that no one had come out to greet us and ask us if we had an inquiries about the jeeps, so we walked in to ask about a few of them that caught our eye. Not one single Jeep had under 100,000 miles on them and we INSANELY priced. We have been to overpriced car dealerships family and not family owned before but we were trying not to show the shock of how overly priced these cars were. Asking for 20,000 dollars for a Jeep with over 180,000 miles on it and that is not an exaggeration what-so-ever. Although the woman we spoke to was kind, she had NO education on any of the vehicles when it came to mileage and negotiation on prices and continuously ran back and forth for long increments of time to the point where I was about to tell my partner let's just go. We entertained the idea of one particular Jeep due to its lower mileage compared to the outstanding miles on the other and the year of the car being a bit newer, however the woman went back inside to "get Wayne" whichever Wayne that may have been, spent another 10-15 minutes talking in the office with him and he never even came out to talk about a price and/or counter offer. She came back outside and said "he can knock off 1,000." They told us this car had three totally different amounts of miles and tried to convince us that "jeeps run forever." We are precious Jeep owners and we know the ins and outs of them. In conclusion, don't waste your gas or breath coming here. Very unprofessional. read more