Good crew...Good Service..May not have a ton of branches in New Haven area, But they can get stuff…read moredone

The ATM at the Wells Fargo bank is conveniently located on Whalley Avenue. It is clean and easily…read moreaccessible. After using the ATM for many years, I recently learned something new. The ATM can provide service for people in a variety of languages including, Chinese, French, Korean, Russian, Vietnamese, and Spanish. This is especially helpful, considering the quantity and diversity of students from all of the local universities.

This bank is very helpful every time I go. They've never been rude or impatient and are always…read morethere to help.

Came into this location and there was virtually no wait, was directed where I needed to go by the…read moreTeller for Rodney to help us. Rodney was very fast and friendly while assisting me with my accounts, he also recommended food in town while we were around. Really great person to bank with, too bad I'm not local otherwise I'd want this to be my normal banking location.

There aren't many Chase branches around so it is nice to have one in this location. The staff here…read moreis always pretty helpful. On one occasion, I needed something notarized and they were able to assist me in less than 10 minutes. On another occasion, the new self-service ATMs had just been installed and a bank representative walked me through how to use it. 1 star deduction for parking. Chase should have its own parking lot. Even the staff notes that many customers are often concerned about tickets. Other than that, I prefer this location to the one on Amity Rd.

Chris I am not interested in having you look into my account, I am done with connex and have…read morealready opened an account at another establishment that has a higher customer satisfaction rate, and has more than 3 branches that are only open until 5pm everyday so their members can never get access to the branch unless they rush on a lunch break. I am very dissatisfied with the treatment I've received from your bank on multiple times. 1) Your fees for a business checking are unreal-Bank of America offers business accounts with no monthly fees. 2) I tried to apply for a vehicle loan and when I asked for information I was told to fill out an application and they get sent to another company and I'd know in a week or two...you lost out on that because I went through Chase. 3) Multiple calls a day claiming to be Visa Fraud Protection that call at least 5 times a day. 4) I was scammed when you leaked my phone numbers to my account and they got my PIN number...and if you did not leak them then how did they have the number on the account and know I banked at Connex and not Citi Financial or BOA? The account will be closed as soon as my direct deposit is deposited into my new account. I will be telling all friends and family to find a different banking institution than Connex. ALSO, Your staff at the North Haven branch are very unpleasant to deal with. I know you only work in marketing but maybe you can let one of your superiors know of my complaints, I am sure I am not the only one with a negative review.

I would have to say that up until today I was satisfied with the Service from Connex. However…read moreafter the call I recieved about a payment that was never recieved I would have to say that I am pretty unsatisfied with the service with the service.. A little history .. I have been on-time with every payment witth exception of 1 or 2 in the last 4 years and I have never MISSED a payment until now. In order to make up for this payment that was not recieved I offered to make a larger payment in my bill and work the back payment off in about 6 payments. Obiously this is ok .. who is going to say no to sending in more money. I asked if there was something we could do about the late payments. like maybe pay 3 out of the 6 .. a little good faith / cutomer loyalty on their part. The anwser was flat out NO. (The reason for the missed check was non delivery from the post office) So if you are thinking of useing Connex for your loan provider remember one thing .. no matter how well you pay your bills. If you get stuck .. they will not work with you to resolve your situation.

Fuck these pieces of shit I got slammed into by a car that…read moreran the stop sign These scumbags towed me and then they closed and l couldn't get my car and they had the balls to charge me storage and my was only there for 14 hours or so

Purchased my dream Jeep from Sonny at Ernies in October 2020 for a solid price. They helped through…read moreevery step of the process and were incredibly easy to work with. Had a small issue with the emblem on the vehicle peeling off, they fixed it right away. Just had an issue with the brake pads, fixed right away as well. Have had a great experience with them so far, would recommend.

The worst bank ever, especially this branch. DO NOT USE THEIR ATM -- THEY WILL EAT YOUR CARD AND…read moreWON'T EVEN CARE ABOUT IT. And the consequences don't end there: once the machine swallows your card, you're left with absolutely nothing until the replacement arrives. To make matters worse, the new card comes with a completely different number, which means every single automatic payment you had set up -- subscriptions, utilities, bills -- gets instantly canceled. You then start receiving a flood of failed payment notifications, and you have to manually update your card details everywhere. A completely irresponsible and negligent institution.

My first time going into this branch and it was horrible. The manager was very rude and dismissive…read more I gave her my card, and she didn't give it back to me and when i remembered and went back she told me she shredded it and when i asked to speak to her manager, i was met with more rudeness. They treated me like a criminal. I wil not be going back here

My husband and I went in for a joint bank account change, but due to us being foreigners on visas,…read morethere were a lot of problems to process in the system. But the manager, two bankers (Jason and Brenda) made their best efforts to help us out, and were so polite, considerate and patient throughout the entire process. Not only were they trying to fix the problem in the computers, they also kept explaining and reassuring us along the way while they were doing the changes in the super complicated system. We felt such warmth and kindness from them, and wanna thank them for going out of their ways to help us and treat us so nicely. It was a Saturday late morning, when they could have gone off work at 12pm but they stayed and helped us. We were so so grateful and went home with our bank account fixed as joint. Thank you so much!

Probably the worst experience I have ever had with any type of buissness. All unprofessional, all…read moreunfriendly, from the security guard to the manager. Even the phone operator was a nightmare. If I used bank of america I would switch. These people do not want your buissness and I would not want to deal with them.

I was shocked when I was told I'd be charged $9 to cash a Bank of America check at a Bank of…read moreAmerica. When I questioned the charge, I was made to look foolish by someone in management (The teller was lovely). The manager said it was a service fee. What service?! Have banking services gone a la carte? Are tellers working for tips? Ridiculous.

BEWARE! B of A has been sitting on almost $75,000 of my 92…read moreyear-old mother's stolen funds since 7/29/2022 from a forged check scam. Three of my mother's checks --written from a Citizen's Bank account -- were forged and brought for deposit to a New Haven B of A branch. B of A recognized that the checks were forged and stopped the money from going to the thieves but REFUSES to return the money to my mother. They last told us that there is nothing more they can do. This is elder abuse! An elderly woman's savings -- literally saved by a school teacher -- is being kept by B of A, a huge corporation rather than returned to its rightful owner. All research, paperwork, verification etc between both banks has been completed; police reports filed, everything in order and B of A REFUSES to return the money. The following people in their bank fraud dept are directly complicit: Britney, Supervisor and Andrew, Supervisor. When I last spoke to both of them they refused to connect me to their legal department or ANYONE else in the bank because we are not B of A account holders. Andrew told me to go open a B of A account at a local branch and "maybe they would talk and give more information." I can't believe this can happen but I am now talking to others who have had a similar experience. We're going to the FBI, and talking to news media about doing a story on this B of A practice of keeping retrieved funds from bank fraud rather than returning funds to their rightful owners. Meanwhile, my brother and I are paying for my mother's care.

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

I was treated in a professional and polite manner. I had a phone call describing the condition of…read moremy brakes and even discussion on if I wanted to wait and do a little later. Good description of a couple of things they saw that might need attention later.