I bought a car from Chips in November 2024. In December I had to replace the air suspension. In…read moreMarch I had a huge cam shaft repair. The car overheated and needed a new coil and had to be towed and most recently the rear tail light went out and when going to replace it , it's covered in electrical tape and clearly there had been a problem with after market parts. When I called in March about the problems with the car I was told it was my fault for buying an older car and was taunted for having a co-signer. I would NEVER recommend this business or the people who run it. They taped together issues and hid problems to sell the car and told me to file a complaint instead of helping me with the vehicle. I would never ever do business here again and would strongly discourage anyone from doing business here.

After a long search for my dream car, a 1997 Jaguar Xj 6 Vanden Plas; I finally found it listed on…read moretheir website. I'm not sure how I ran across the listing, but I am glad that I did. I have to admit I was nervous about buying a car on-line and having it shipped from one state to another. But the listing was detailed, had photographs, and a link to CarFax. I contacted them, and after several emails, text messages, and a few phone calls over the course of several days, we agreed on the sale. Since I'd had never done this before, they walked me through the entire process, what to expect, and outlined and tagged what I sign, what I keep and what I send back. They offered to help secure a transport company, but were honest and suggested I may want to check around. My Jaguar arrived yesterday, more beautiful and pristine than expected! I can't speak highly enough about Sunan and Bob answering questions, taking additional photographs and just answering random questions and texts. Again, thank you gentleman!

My fiancé and I did a lot of research on mechanics in the New Haven area, and we decided on Mike's…read moreAuto Clinic because they were recommended from Yale's student handbook. Also, we called multiple shops and this one was the most reasonable in cost estimates. Out of all the shops we called, John was the most helpful and sincere over the phone. Most importantly, John listened very carefully to our questions, concerns, and ideas. We told John that our car smelled like gasoline and that we needed to find and fix the possible leak. Unlike other shops, John expressed concerned about gasoline-related hazards and our safety. Also, Carlos was nice to us and helped us set an appointment. So after setting an appointment, we brought our car in the morning and met John. John treated us like family from the start. He was very friendly and honest. Right away, he looked under the hood and explained to us what the problem was. He was patient with us and described fully what our issue was and what are options were. We needed to replace the Fuel Regulator. John tried to make it cost-effective for us and gave us a reasonable price. Although they had to order the part from Bridgeport, John got it quickly and worked on our car promptly. Our car issue was resolved and we are extremely happy! For future issues, we now know where to go. We strongly recommend Mike's Auto Clinic.

I recently moved to Hamden and Mike's Auto Clinic was recommended to me when my car wouldn't start…read more Unfortunately, they failed twice to repair it. Mechanics make mistakes; I get that. But failing to give explanations, return my calls, or lock my car overnight (I walked there when I had heard nothing all day and discovered the shop closed and my car unlocked in their parking lot) and then to ask me for cash, is all to add insult to injury. Finally, after having my car towed there for the second time, as arranged the day before, but hearing nothing 24 hours later, I called and was told simply and directly that my car's repair was "not a priority" for them. I understand that this shop has been beloved in Hamden for many years, but unfortunately something or somebody there must have changed. I would never have been disrespected like this at home in Ohio and I am starting to regret moving here.

This is a great store. The staff here are always friendly and always go the extra mile to help when…read morei come in for service. Highly recommended for service if you're looking for an honest store that is just there to help.

Jean, Steve and Mike are great in service they are always attentive and hassle free. All staff I…read morehave encountered have been genuinely warm and non-judgemental. The pursuit of excellence is the model followed.

Montesi is the absolute best auto shop you will find for your Subaru. My family has been going to…read moreMontesi for years to buy used Subarus and for all of our maintenance and repairs. Rich, the owner, is honest, super fair in his prices, and the very best at what he does. He always does everything he can to keep the cost of repairs low and the work is always high quality. I have had my current Subaru for eleven years and the guys at Montesi make sure it is running as good as if it were new. Can't say enough good things about Montesi! If you have a Subaru, don't even hesitate to come here.

My radiator went and called to see if could get appointment to replace ASAP. Fortunately they had a…read moreradiator in stock and got me in same day. I have been going to them for many years. Always reliable, fair priced and takes the time to go over repairs and make sure keeping up with maintenance schedule. Highly recommend. Small business that takes pride in their work and is there for customer.

I agreed to pay $3800 for the repair (new cat + cat protection plate cover) on the Prius I…read morepurchased for $5500. I didn't realize until after the part was in the vehicle that I was essentially purchasing the premium OEM (Magna Flow brand) version of the potential catalytic converters I could have installed, I asked them for the part number and after visiting the website of the manufacturer, realized they applied a significant upcharge. Personable and good customer service, it was damn expensive though.

They were supposed to recharge my AC Freon to 500g but only put in 193g. I found out after I went…read moreto the Kia dealer to have it assessed because after over a month of trying to work with Tony's my AC was still blowing hot. Kia did the diagnostic and found only 193g of Freon had been added. Tony's was very difficult to work with, and I also found they were persistent with having my review deleted from another major platform, when all I am doing is posting my honest experience with receipts/proof attached. Do not recommend this place at all.

Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I have been a long time loyal customer of the establishment for many years and where as in the past…read moreI have given them 5 star reviews, unfortunately as of my recent experiences my rating has changed and they have lost a customer. I recently brought my Lexus there telling them the a/c was blowing heat and I need it fixed. They called me back to tell me that my car had a several zones that needed to be checked and that at paying them an hourly rate I'd potentially be looking at spending thousands to repair it. I was also told that because my car was older (2009) that I may not want to spend money repairing it. I was charged a diagnoses and asked to pick up my car. I brought it home and googled how to fix it myself. With spending less than $100 and less than 10 minutes of labor, I changed the cabin filter ( packed with dirt & leaves), I popped the hood and cleared where the air flow foes into the car ( packed with dirt & leaves) and put in a can of refrigerant. What do you know, my a/c now works perfectly. I brought the same Lexus to them a few weeks ago to fix a shaking coming from the front driver side that caused a light to come on the dash. They called me back to tell me that my car had 4 codes, something going on with my exhaust and as far as the front end I needed struts of which they could only find 1 at a cost of $1000. And again told my car isn't worth investing in/ charged me a $131 diagnostic fee for a incorrect diagnoses. I took it to a mechanic on State st. in New Haven who for $1000 fixed my front and threw in a oil change.. The crazy part was I DIDN'T NEED STRUTS!!!! Aside from I replaced both air filters under the hood and what do you know.. NO MORE CODES!!! I recently brought my BMW X5 there to be repaired for going into limp mode. After about 3 visits and $100's spent on they're guessing, I never got 2 miles of driving out of it. I took the truck to State St. and by my explaining the problem without the truck with me, he told me I had a bad throttle body. Less than $400 later my truck is back on the road like it never left. I brought my mothers Jeep Liberty there to repair the heat/ charged $100's and 2 weeks later she has no heat. I sent my sister there to have her Hyundai Sonata, they told her the repair cost would exceed the value of the vehicle and that she should consider buying another car. She took the car to State St. and for a fraction of what Bruneau's was charging, put in another engine and had her back on the road in a couple of days.. I've been riding with this business for years, recommending them to several people over the years and how I've been dealt with lately is unfortunate but my business and support isn't valued there. I've learned that either I'm a better mechanic than they are (I'm not a mechanic) or they put forth no effort in fixing my cars.

WARNING! DISASTROUS MACHINE MOVERS!!! Bruneau's Garage was…read morehired to move a 2000 pound Milling Machine from Milford to Fairfield. They advertised as "Professional Machine Movers". Bruneau's was hired to move a heavy machine into our garage and I explained there was no loading dock or forklift to offload the machine. Having owned a machine shop and with experience of moving dozens of heavy machinery I specifically gave them instructions not to use a flatbed truck. When the flatbed arrived with one driver I immediately contacted the supervisor to cancel the delivery. I was gruffly told the worker was qualified. Ten minutes later the machine had tipped over the end of the truck and was spewing toxic hydraulic fluid onto my driveway. The machine was DESTROYED. I immediately called the supervisor back to get help as the fluid was damaging the asphalt and we needed a spill absorber. His response was to demand $3000 to send a second truck. I informed him I was not going to pay for his mistake and he threatened he would drive down himself to collect the money. I explained I would call the police and report the chemical spill to DEEP unless he resolved the spillage. A few hours later a second truck arrived and did bring an oil absorber. Unfortunately the damage was done. A $3000 machine was destroyed and completely unusable. The driveway needed a $1000 repair. I never received an apology from the supervisor nor any reimbursement for my losses. In short; DO NOT HIRE THIS FIRM.

Amazing professional staff and upfront pricing with no surprises. Highly recommend purchasing a new…read morecar from this family owned business that is the 4th oldest Toyota dealership in the nation.

Stopped in 8/5 Monday at about 4:30pm. Had every intention of buying a new car from A1 that day…read morebecause they had vehicle I wanted. Got out of my car to look around the lot at the new vehicles. Not one person came out to see if I needed anything. So I proceed into the showroom looking at the few new vehicles inside for at least 15 minutes. Again not one person approached me. But plenty of people scattered behind desks just watching me and they appeared half asleep. So I went back out and looked at the cars again. Thought I'd give them a 2nd chance to sell me a car. Nobody. Nada, zilch! So got back in my car and left. Not to return to A1. They lost a sale. I will be heading elsewhere searching for a dealership with actual customer service! Buyers beware and weary of A1.