VERY RUDE! I was told the machine for emissions was down and it will be up and running in 45mins. I…read morecome back in a Hour and the person behind the desk was very rude! And told me "Oh well it's still down maybe another 2-3 hours I didn't tell you to wait and come back". Never coming back!!!

The parking lot is very small for this Emission testing facility in New Haven. The staff are very…read morecongenial and kind. Their customer service is prompt and place customer as a first preference. I went with my friend for getting her car emission tested on May 29, 2009. Their patience, politeness speaks for it all. I recommend them to everyone.

Took my car here after another place messed it up. They fixed the problem, charged a very…read morereasonable price, and spent a lot of time with me explaining everything . I will be going there again.

Amazing service as always! The best quality care for your vehicle you can ask for!…read more Always feel better after having Steve and his crew look over your vehicle and ensure it's safe for the road! Prices are affordable and the service that is being requested always turns out great!

So it was like 4:58, I arrive at a place that closes at 5pm to get my car emissions done. The guy…read morelooks at me and said I was cutting it close. I apologized and said I was commuting in I-95 traffic for like an hour from Bridgeport, and he said he'd do it. 8 minutes later be comes back and said it passed. Friendly, efficient. There's even a live camera feed so you can watch your vehicle getting check out on a screen in the waiting room. Pretty cool.

I really like this place. I live in downtown New Haven, so it's a little out of the way for me,…read morebut I keep coming back because they have really good customer service. When I first moved to Connecticut and changed my license plate, they even helped me get the old rusty plate off free of charge. If you want your auto repair place to treat you like a human being, come here.

Great group of mechanics/office personnel. Love this business, always very kind, helpful and a…read morewhole lot of fun to be around (comical). Would recommend them whole heartedly

Came here for my emissions test. No appointment needed, $20 cash only (they have an ATM on the…read morepremises). On Friday afternoon within one hour of closing time, the parking lot is huge and easy to park in. The waiting room is incredibly spacious and nice. I gave them my car key, waited a bit (there were some people in front of me) and then soon I was good to go! Got my report, paid, and left. Really convenient location for me, nice and efficient staff, will be back for my needs!

It was time to take my car for an Emissions test. I drove to Nutmeg Auto Service because I saw they…read moreoffered services on Saturdays and an appointment wasn't necessary. As soon as I pulled up, a young man came to my window and asked if I in came for emissions. He said it would be $20 in cash, and to give him five minutes. I handed him the cash and my keys. He immediately drove the car to the garage. I waited outside for around five minutes. Then he returned with a report that said "pass". I was good to go. On my way home, I noticed my check engine light was on, it was not on when I arrived at the shop. However, after a short drive down the road it went away on its own. I'm very happy with the fast and efficient service I received at Nutmeg Auto Service.

Overall an honest operation. Some of the mechanics are a bit green and inexperienced. Make sure…read moreyou look for the owner. He's knowledgeable and makes sure the work is done correctly. Prices are reasonable. Building looks underwhelming but good experience overall.

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

They are excellent mechanics and fairly priced. No need to pay inflated rates by your dealer, Their…read morefront office staff is friendly and professional. Highly recommend them.

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher

People working there were very nice. Unfortunately they turned out to be dishonest…read more Brought my vehicle there because of a broken hoodlabs cable. Easy to get the hood open with the right tool which turned out to be a very long screwdriver. Once they open the hood which I assume took about 10 minutes I had asked them to install the cable that I provided. Shortly after they started working on it I received the call telling me that the table I provided was too short. And that they could get a new cable for the price of $95 plus labor for installation. Since I only paid $15 for part I provided I've decided they were overcharging me and sold them no. I would order another one and install it myself as I know it's not a difficult job. So I go to get my car and they give me a bill for $161. Ended up ordering another cable from a different supplier. The next day when I had some time I looked at both the cables and realized that they were the same size. Meaning that the cable I ordered because they basically lied to me I was not needed. I installed the cable that I had given them and they told me was incorrect and it worked perfectly. Now I have to return the one that I ordered because of what they told me. So they ended up charging me the full hour it would have taken to open the hood and install the new cable.

After hitting an unmarked speed bump, my car had a rattling sound that concerned me. I called…read moreRandy at 1:40, and was told to come in at 2:00. By 4:30, I had new struts and the rattle was gone. Before doing the work, Randy showed me photos of the problem. The wait was because parts had to be delivered; while waiting, I heard Randy repeatedly dealing with customers in a polite, respectful manner. I am very pleased with being able to have the repair done so quickly and professionally.

Did brakes on my car for the quoted price, which was a little less than AAA nearby. No surprises…read morewhen the work was done which was nice. I would recommend this shop.

Oh, the joy of owning an old Jeep (now a quarter century old). Sprung a big transmission fluid…read moreleak when down in New Jersey on New Years Day. The AAA tow truck operator asked me where I wanted it to be towed, and I immediately said "Sharp Transmission." The dropped it off and put the key in the after hours slot. Next day,I called Milt and said, take a look and give me my options. No rush, I said, since I have other cars I can drive. Milt and his crew found some time to not only diagnose the problem (two rubbng hoses put a hole in one), but to repair the problem. Same day! I picked the car up this morning and it is working perfectly. Like I said before, if you are not taking your car to Sharp, you should start doing so. Great service, excellent communication, attention to detail... Highly recommended.

Great service and high quality! The owner went out of his way to finish up my vehicle on a…read moreSaturday because he knew I was from out of town and was committed to getting me back on the road. He was supposed to leave at noon and stayed past 5pm. He also showed me the parts that he repaired so I could see the wear and tear. Great human being and fantastic service!

They work fast they work well they tell you everything that they're doing. Life is great.read more

very bad experience... the owner operator whatever the guys name is... horrible.. no accountability…read morefor his shop completely blowing the transmission on my jeep wrangler... kids with no training as the employees there working on peoples car without a clue of what's going on... my cars automatic, just incase the guy who put whatever into my transmission didn't know by now smh... i'll be buying a brand new transmission now thanks to the great job jiffy lube did on my deque "oil change"... literally the only reason i went there that day was because my car was telling me oil change... and i leave with a cooked tranny.. save yourself the trip bro.. should sew but i want my car sooner than later n my lawyer in cancun... bitch ass jiffy li've... couldn't give em 0 stars ^^