Nicest people ever. Went there twice over the last two days and they couldn't have been kinder or…read moremore helpful. Definitely recommend

Very frustrated with my experience with tires international, especially Joe. There is no…read morecommunication between any of the staff. I used to like to like coming here and so did my partner but they seem to have gone downhill in all aspects of operating a business. Would not reccomend anymore.

I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Professional, honest, accommodating... that's all you can hope for when you need repair services.read more

Went to have my omissions tested. Amazing service, clean waiting area and friendly staff. Would…read moreabsolutely recommend!

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher

Great group of mechanics/office personnel. Love this business, always very kind, helpful and a…read morewhole lot of fun to be around (comical). Would recommend them whole heartedly

Came here for my emissions test. No appointment needed, $20 cash only (they have an ATM on the…read morepremises). On Friday afternoon within one hour of closing time, the parking lot is huge and easy to park in. The waiting room is incredibly spacious and nice. I gave them my car key, waited a bit (there were some people in front of me) and then soon I was good to go! Got my report, paid, and left. Really convenient location for me, nice and efficient staff, will be back for my needs!

So it was like 4:58, I arrive at a place that closes at 5pm to get my car emissions done. The guy…read morelooks at me and said I was cutting it close. I apologized and said I was commuting in I-95 traffic for like an hour from Bridgeport, and he said he'd do it. 8 minutes later be comes back and said it passed. Friendly, efficient. There's even a live camera feed so you can watch your vehicle getting check out on a screen in the waiting room. Pretty cool.

I really like this place. I live in downtown New Haven, so it's a little out of the way for me,…read morebut I keep coming back because they have really good customer service. When I first moved to Connecticut and changed my license plate, they even helped me get the old rusty plate off free of charge. If you want your auto repair place to treat you like a human being, come here.

The best car repair and maintenance company. They go out of…read moretheir way to make sure everything is perfect. Most honest shop you will find. They went out of their way to help with a warranty issue and saved me thousands. I can't say enough great things about Dan and his employees.

They are excellent mechanics and fairly priced. No need to pay inflated rates by your dealer, Their…read morefront office staff is friendly and professional. Highly recommend them.

VERY RUDE! I was told the machine for emissions was down and it will be up and running in 45mins. I…read morecome back in a Hour and the person behind the desk was very rude! And told me "Oh well it's still down maybe another 2-3 hours I didn't tell you to wait and come back". Never coming back!!!

The parking lot is very small for this Emission testing facility in New Haven. The staff are very…read morecongenial and kind. Their customer service is prompt and place customer as a first preference. I went with my friend for getting her car emission tested on May 29, 2009. Their patience, politeness speaks for it all. I recommend them to everyone.

I had my windshield replaced in 2025 here because they are a local business, even though my…read moreinsurance like us to use Safelite. I was told they were a listed with Progressive so they guarantee their work. A few months later a HUGE Crack appeared out of no where while I was driving on a side street. At first I thought it was water or something because it came out of nowhere. The Crack started from the bottom of the windshield where the adhesive and weather striping is and curved almost to the other side. The guy at Affordable Auto Glass looked at it and said "oh yep you were hit" and pointed to nothing. I said as much and he just kept gas lighting me. I know I wasnt hit by anything, but they shuffled me into the shop, fast talking the whole way, and set up a replacement appointment. When I got home I inspected the windshield more throughly and the crack starts from a chip INSIDE the glass where it meets the adhesive. Furthermore there is a similar chip on the other side where the glass meets the adhesive that has not propagated into a Crack (yet). These guys do not stand by their work, and will not be honest about their mistakes. This shop was good many years ago but the current owners do not care about quality or accountability.

I went to get the inspection sticker before the current one expired. They gave me inspection…read moresticker for only 6 months and claimed that I was a year late. They offered to give me another one if I pay again. I conscientiously take care of my car and know the rules. Will never go there again.