We feel that Rick, Herb and Jim are honest people. Anytime we bring our vehicles to them, they are fixed in a timely manner and we know that they are fixed correctly. They are also pleasant, nice people. In the past, as a woman,I have had mechanics talk down to me. The guys at Berkshire never do. Roseanne S. read more

I am never disappointed with the service I receive from Berkshire Motors. The work I authorize is always handled in a professional manner & their price structure is always fair & competitive. Also the management team from Jim, the owner and Managers Rick & Herb are always willing to help resolve any issues in getting my car serviced promptly & at my convenience. read more

Good quality service at affordable prices. You can trust that what they recommend for service is what you need and nothing more.

Take your car to Berkshire Motors for warm, personalized, efficient car care. They kept my old car running well for years. You better bet I'll be taking my new car there. read more

Check MySubaru in for 120,000 mile service. I walked through what the service would be with Jim. Got a quote. We were removed the items that I completed my self without a hassle. Scheduled a time for the service. Everyone was very professional and friendly. The price for the service was reasonable. And when we ran into a small issue, it was taken care of without any problem I will be back. read more

Berkshire Motors is the only place you should have your vehicle repaired or serviced! Expect great customer service, fair prices and awesome workmanship! I'd never go anywhere else. read more

Our granddaughter was visiting for a few days before heading back to college when the brakes on her Jeep failed. We took the car to Berkshire Motors and asked them if they could quickly resolve the break problem so she could get back in time for her classes. The response of Berkshire Motors exceeded our expectations and our granddaughter happily made a timely return to campus. read more

We moved to Newtown in 2017. After a couple of tries elsewhere we found Jim and the Berkshire team. Number one, they are honest. They present options based on the cars age and our objectives. I have never felt pressure by upsell. Last month, I needed front brakes, rotors and pads, on my 2011 Audi Q5 with 165,000 mi. Danbury Audi quoted $1,200, Berkshire came in at less than half. They did call to say that based on my last oil change I was due, and I took them up on it. They dropped me off and picked me up. That's not upsell, that's customer service. They are friendly, reasonable, and live in the community. I highly recommend Berkshire Motors. read more

Great service, friendly knowledgeable technicians that understand foreign cars. Not only are they dependable, they respect the schedule they assign to your service--as little waiting as possible! read more

Berkshire came through for me quickly when the other local garages gave me, "bring it in three weeks from next Wednesday..." kind'a thing. Great service. read more

Jim & staff are honest, trustworthy, and dependable. The best garage I have ever used. . Been going to them for 9 years and will continue for years to come. read more

I highly recommend Berkshire Motors for anything your car needs. They are very professional and always helpful. They are accurate on the timing of any job they do for you and they update you along the way. I no longer go to the dealer for repairs as they can handle everything at Berkshire! Jim and his staff are great to deal with. I also like the courtesy follow up that they include to be sure you are satisfied with your recent service. read more

Wife and I were on our way to New Hampshire from North Carolina for a funeral. We noticed that our tire pressure warning light was on so we stopped to investigate and found a screw imbedded in a tire. We stopped at Newtown Care Care, but they were too busy to look at it and recommended we go to Berkshire Motors. We are so glad we did. Herbie put us at ease and got a tech right on it. We were back on the road in less than half an hour! And charged us nothing as it turned out the screw didn't go all the way through and the tires just needed more air. These guys are the best! John S Clay, CAPT, USCG (ret) read more

I love these guys! I needed new tires last minute before a long trip. I called Ric and he fit me in, found great tires and had me on the road same day! This is the benefit of a local business that truly adds value. Call them, they are great! - Mark read more

I have taken both my cars to Berkshire motors since I moved here in 2015. Jim and his team are a very reliable and ethical shop. I find that their work on my cars is timely, well done and at a reasonable cost. I won't go anywhere else! read more

I am new to Newtown and felt very welcomed by the employees at Berkshire Motors. They helped me get new tires, service my car, and even went above and beyond by fixing some cosmetic things on my car that I had wanted to do for ages. I really felt taken care of and will definitely be returning with my other car needs. read more

My GMV truck had a number of technical issues and Rick and Jim did a great job in a timely manner.

Friendly and HONEST service. They really have fantastic customer service and were extremely helpful trying to save us money. Highly recommend this place. read more

Top notch - have used these chaps for years - always professional, capable and honest - not a discount joint but you can't be the best without charging the market price for excellence.. Can't get any better than this. read more

I left my car to see if I needed a new clutch. They found I did along with myriad other problems. They told me it would add up to 3500 of repairs. I told them not to touch the car and thanks for their time. As I paid the $110 fee for looking at the car they told me that if I got work done within a month I'd have that money put towards the work. OK. The next day someone calls me in the morning and leaves a message to say that we could discuss payment or pricing plans, I honestly don't remember. Then a woman called that afternoon and left a message to get feedback the same day. I called and told them I was calling back out of courtesy to answer their questions. They asked my name and passed me on. The woman answered bewildered and when I told her I was not having work done on my car but was calling back to help she said, "OK....." and then I said, "OK, well thanks I guess." and we hung up. About an hour later someone else called me to tell me that they could possibly get it done at a cheaper price. 1.) Shady that the prices suddenly can be cheaper 2.) I wasn't going to post anything online I was going to tell them on the phone but they didn't give me the time of day Also, I found a place to do the work for $2000. Interesting... read more

I really trust the mechanics and the staff is great. Honest repairs, fair prices, excellent communication of services before work gets started, and all work done on time. They even offered to drop me off back home. I've been going there for years and will never go anywhere else. read more

I find Jim and his staff to be friendly, knowledgeable, and honest. Work needed or performed is explained, and a detailed bill is provided. When I leave my vehicle here, I am confident that the required work is performed competently and as promised. Previous review was 2017. Now it's 2019 and I'm still delighted with Berkshire and it's crew. They are always there to help, and I trust them totally. (And I know a few things about how cars work also). I have an older car with 240,000 miles on it, and they keep me going! read more

I can't say enough nice things about this business. These guys are honest and attentive to your needs. They take care of my cars in a timely fashion and are super helpful. Did I mention that they're honest? I recommend them highly! read more

Good reliable auto repair shop. I use them for All my auto service and maintenance needs.

When I worked nearby, Berkshire Motors was the place I would use for repairs and maintenance. Prices were fair, and service was good. I don't remember having to wait more than expected for the repairs to be accomplished. They were always upfront about the timeline for repairs, and that was really appreciated because it was a hectic time for me to coordinate drop-offs or pickups if they were required. read more

I would shop around ,they do the job but they are at least 15% more than other garages in the area. And the car is never ready when they say it's going to be ready read more

Three great experiences in the past 6 months. First, transmission replaced in 3 days from unscheduled drop off, so make that 2 days. More recently quick turn around on service at a fair price. Got 4 new tires put on my car at a price comparable to the large chain. They also do the work required and will notify you of work that is needed in the near future. read more

Berkshire Motors has always been our go-to place for the routine maintenance of our cars...helpful, informative and responsive, we even bought a spiffy used car from them! read more

Jim and Herb were wonderful from the moment I called! My car overheated about .2 miles from their shop, I called and they asked me some questions and determined it was safe for me to drive the .2 miles to get to them! From that moment on they took great care of me and my car! They were so honest about what was worth spending money on and what wasn't and they even did some diagnostics free of charge! so many mechanics would have taken advantage of me not being from the area, but not Berkshire Motors! I am considering driving the 40+ minutes to always have them do everything for my car because it is so rare to find mechanics so trustworthy! Thanks Berkshire Motors!! read more

We took my VW Tiguan to Berkshire because the check engine light was on. When we went to pick it up that afternoon they told me it needed a new turbo and it would be $2700.00. They also told me not to drive it too far and the engine could be ruined by driving it. We don't have that kind of $ right now so my husband went on the internet to investigate and found a youtube video stating if you get a certain code with a Tiguan it is 9 times out of ten this sensor that cost us $150.00. We had a mechanic put it in for $90.00 (one hour labor) and the car runs great! Berkshire told us it would be 8 hours labor. Draw your own conclusion. read more

These guys are true professionals and did a fantastic job servicing my Range Rover! Jim and his team were thorough with their diagnostics and were an absolute pleasure to deal with, in addition to fixing the issues right the first time. Highly recommend to anyone!! read more

I used to love this place. We have old cars that we take here for service. We have come here for years. The last 2 times we needed service our cars were FILTHY when we picked them up. First time we gave them a pass. Then it happened again. Who does this? The steering wheels were brown with greasy dirt as was the dash on the drivers side...gotta put that next service sticker on the window. New employee? Ran out of soap? Never heard of latex gloves? It shows no respect for your customers or their cars. We won't be back! read more

Ford explorer broke down on our way home to Pennsylvania, and found this place. Immediately helped us and explained to us clearly what happened and how they could help. Had the car fixed in less than 2 hours with friendly services and people. Even sent us on with some extra coolant, car could not have overheated in a better area. read more

I've been relying on Berkshire Motors for over 10 years. Never have they failed to totally satisfy my needs. Always quick to respond. Knowledgeable about virtually any make or model of vehicle and have gone out of their way to fix/repair at the lowest cost as well as recommending future issues I may be facing, without trying to squeeze an extra dollar when it's not immediately necessary. Highly recommend them and have done so many times. read more

Jim and the staff at Berkshire Motors have been taking car of our cars for 10 years. The work is solid and the communication is wonderful. It is nice to have someone we trust who is located so close to home. read more

I've been using Berkshire Motors for small and major mechanical work for over 10 years. They are the most accommodating and friendly auto repair shop I've used and I'm 66 so there have been a lot. Most recently my son had a accident with both significant front end and body damage. Berkshire fit me into their schedule within two days and not only repaired the mechanical damage they also took care off the body work as well. The work was done quickly and the finished job was perfect. One stop shopping at it's best. I highly recommend Berkshire for your mechanical and body work needs. read more

Nothing more valuable than a trusted mechanic. The rear brakes on my 1999 Honda Accord have been squeaking. They had never been replaced so I fully expected to hear I needed new pads and perhaps new drums. To my pleasant surprise, Jim from Berkshire called to let me know the brakes were fine, they simply needed some cleaning and adjusting. He also noted the car was due for an oil change and offered to do it at a discount given the car was already on the lift. Great service. read more

Great car care center They saved me thousands. The Toyota dealership diagnosed a leaking head gasket and would have charged me a minimum of 4,000! I took it here and found it was a leaking water pump. They fixed it for much less than $1,000. The dealership also wanted close to 1,000 to replace my rear struts and BMLLC did it for much less. read more

Thank you to the staff at Berkshire for their attention and customer service. This summer I hit a deer and have a new front end. I had it repaired at the dealership. Little by little some problems are cropping up and Berkshire had resolved them. Thank you for coming to my home to start my car. It was the best! read more

My family has used Berkshire Motors for the last 17 years and highly recommend them. I find that the quality of the work is excellent and they are happy to prioritize items that need attention so I can take care of them efficiently. read more