Excellent, efficient service with a vibe of trustworthiness and reliability! Replaced my battery in…read moreminutes!

I cannot say enough about this business They are honest, responsive and do excellent work. Pat,…read morewho manages the auto repair end of the business, is hardworking , professional and has the utmost integrity. Kieran, who works on the cars, is thorough and knows cars inside and out! Mark, who works in the auto repair side of the business, is hard-working, fair priced and does excellent work. We are fortunate to have an auto repair/body shop of this caliber in our area.

Wow, this place is a rare gem these days! Excellent work, Super customer service, Reasonable…read moreprices. I've seldom seen all three at the same auto repair shop. Love the fact that I can drop off the car in the early morning and chat with staff while the car is repaired. The waiting room is clean and quiet. Plus no upselling or grief when I need to do a repair in stages. Instead, Brian offers common sense solutions and great alternatives to solve an issue. Brian is pleasure to work with and patient with my less than knowlegeable questions :-) He walks you through the whole repair if you have questions. After another local repair shop failed twice to complete repairs without breaking other systems and costing me more money, I went looking for a better place. This is it! So nice to be able to trust a mechanic to do a great job! I read over some of the other reviews and the "one stars" are totally out of character for Brian and I suspect they are bogus. Another great experience I had with Hansen Auto Body & Automotive was when I recently needed the exhaust system repaired. Brian doesn't offer the specific work I needed, so he sent me to "Yankee Discount Muffler" nearby. Another great place that did excellent work and more than reasonable. Thank you Brian!

Very good service and responsive customer care i been going to Brian for the last 20 years and…read morealways have a positive outlook

My husband and I are happy with the work performed on our cars never had a problem with the car$. I…read morewould recommend Charlie to anybody. They do a great job on our cars.

I have had both my cars serviced by Charlie and all work has been satisfactory. BUT there is no…read moreexcuse for his recent behavior. After not performing any work on my Porsche Macan for 3 days I stopped to see him. No one was home so I went into my car to close the open windows myself. I found a half empty can of juice in the console and 2 receipts on the seat, one for a pharmacy and a bigger one for a package store! I put the items out of the car and drove my car away, unserviced. Later, my wife discovered a crumpled McDonald's bag with a McNugget's box on the rear floor. It makes my skin crawl to think that my car was used for personal errands and as a trash can. Draw your own conclusions from this review but to me, Autowerks no longer exists

Sorry, I just don't have the time, right now, to go into too much detail about both of my mom's, &…read moremy own personal experiences... But, we both had an overall fantastic/5-STAR experience at the Danbury, CT location!! My mother happily purchased a Jetta VW, was very content with the customer service aspect of the sale, & would, without hesitation, recommend this company, & specifically, this location, to any & all: family, friends, acquaintances and strangers! Thank you and take care!

The service personnel are great! Yes, any dealer service is costly, but since the last time I had…read morewritten a review, there are additional hidden fees in their billing. When I came home, I reviewed my receipt and there was a $25.00 "Customer Pay Shop Charge for Repair Order" ... While it may not seem significant for a $1K bill for a 60K mile service and a battery installation. It seems tacky and what it this charge for?

I've been dealing with Mike and Jay for years and have never been disappointed with their…read morediagnosis, repair and price. Jay now took over the shop and I get the same treatment that I always did. I recently had a 4x4 issue and a blown transmission!! They diagnosed the 4x4 issue in no time and replaced my transmission with a rebuilt unit that came with a 3 year guarantee. The work was done in a timely fashion and the price was right! I'd recommend them for sure...Personable, Knowledgeable and professional!

I have a 2007 Ford Freestar that had stopped shifting properly so I brought it to RPM…read moretransmissions.mike,the owner was friendly and told me that the car needed a transmission rebuild and that it would cost $2200 dollars.Four days later I received the car back and all was fine.The car worked well for about a month and then suddenly stopped moving.I had the car towed(at mt exspense back to RPM transmission.It sat there for two weeks and I was told that it was an engine computer and not the transmission.Four hundred dollars and a new computer later the car was no better.Another two weeks and I get a call saying that they couldn't find the issue with the transmission.Now even though I have a full warranty they install a used transmission and want to charge an additional nine hundred dollars.Then they bargained it down to two hundred so that they could pay their mechanic that came in on the weekend to do the work.Then Mike(the owner)proceeded to scream and yell at me for almost ten minutes.When I finally got in the van to drive it away there was a heavy smell of marijuania.They must have smoked in the van while they were test driving it.I am(was) a repeat customer and will never reccommend any one to RPM.

They replaced my brakes within 2 hrs. The service was friendly, reasonably price. I highly…read morerecommend this business.

These gentlemen know what they are doing great prices just hard to call you must go in the am to…read moreget a spot that day in person been taking my 2008 Nissan there for 15 years it's still going thanks to them they open at 9am people line up at 8:30 very honest

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

Felt like I've been scammed. Will not be going back or recommending. Towed my 2013 Mazda 3 here…read moreback in July because it wasn't starting. Was told it had "jumped time" and needed an entire new engine replacement or they could trash it for me. Towed it home and got a second opinion. Absolutely nothing about the engine was showing up with a diagnostic scanner and turns out only needed a sensor replaced. I literally paid less for the sensor part than what Motorworks charged me for a diagnostic fee. Car is running again without an engine replacement. I feel like this was either fraud and or incompetence.

I have all 6 of my cars fixed by Chris and Drew. They have always done excellent work and I will…read morenever go anywhere else!