Amazing! I feel like John and I are partners in keeping my…read moreWrangler running great! Give him a call. Talk it over. You won't be disappointed. He is maintaining all three of my vehicles. What a great find.

Tl;dr: john at jts auto did crap work repairing a muffler last year, lied about giving a quote, did…read morecrap work installing a new, but faulty, starter which needed to be replaced immediately and over charged for parts 1 star cause John could have stiffed me on ALL the money from the starter refund My starter seized and I had it brought to jts. After john looked at it he called me but I missed the call. When I returned the call I got his mother at the front desk, cause john was out for the day. I asked about the car and she didn't know anything so I asked for a call back. Next thing I know the car is done. John requests I pay in cash, which I did, and I got the car back. It sounded horrible, and the next day 1/2 the tail pipe fell off... in the same spot that john "fixed" a year before. Anyway, my partners grandma agreed to help with this new bill if we took it to her mechanic. After grandmas mechanic had it for a few days they informed me that the starter is faulty, so we had to pay for a new starter to be installed... again As soon as I was able I brought that starter back to john, explained the issue and asked for a refund. During the very heated argJohn, that ensued john lied and said he spoke with my uncle (who was also a customer of johns) about the work that was needed. John also told me that he gave my uncle a quote. John inevitably told me he wouldn't do anything for me and so I left. A few minutes later john called back saying he would refund the money for the part assuming it was the right starter. So I brought it back but before I handed it to him, I took a picture of the pertinent information. During the long weekend I had some time and so I looked it up on orielys website (where John said he got the part)... it was selling for $141.99 but john charged me $233.50+ tax. He ended up giving the money back, which I do appreciate, though he still withheld the $15 in sales tax  he charged  I went back and forth on writing this, after all, this is jts livelihood... but if he did this to me I can only imagine he's done it to others...

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

Went for Emissions testing. $20 Cash. Very busy business…read more Very friendly. Have dedicated bay just to keep running emissions testing. New to area and def not used to having to go for this, but it was easy and fast. Had few peps in front of me and it moved fast. Saw one guy get a call had leave and the employee had no prob giving his 20 back and leaving. It's nice not to feel stress when dealing with a business.

i took my car to them for inspection so I decided to toss more business their way like oil change…read moreand few other things. To the point the oil was not leeking. They came out and said the canister for the oil filter was broke. when they show my one could see they cut it with a grinder. second part total bill you could replace the engine with. Item worked on Inspection, replaced canister and changed oil, 1 new tire and used rim for spare. Total $ 3643. To all get a second opinion be for you get work done there. Watch them work on the car dont ever take there word. Face they break things to charge you more. Scam!

Had such an amazing time with United Transmission in Westfield, MA! I had a bad U-joint in the rear…read moreand it shook my pinion gasket loose in the rear differential. So I was loosing rear differential fluids down the road. I was blessed to have landed in this town with these super kind people; Mindy answered my call after a mechanic shop in the same area told me I was toast. This shop had me almost done in a day just Dodge parts are difficult to match up sometimes! They worked diligently and persistent to get me fixed up and on the road back to traveling! As a walk-in customer I was very happy with the mechanics and all the staff; smart, quick and time efficient! Happy to hear a little background from Michelle and her Dad that started it all! I value this company and they checked marked all my boxes, very family like and I will highly recommend! Also the prices are super fair! I was expecting a lot more than I ended up paying! Thank you Everyone at United Transmission!

I recently had transmission work done. I had taken it to the dealer who told me I needed a new…read moretransmission for a car that is three years old. I called United and spoke with Nick who was so informative and helpful. Brought the car in and saved about 5000 dollars that the dealer was willing to take no problem. Thanks United. Would recommend you in a heart beat.

Tony is very helpful and explains everything he has found and what he can or can't do. He offers up…read moreoptions and let's me chose the best option. He doesn't try to upsell or push things that you don't need. Great experience. I'll definitely go back when I need to.

Friendly, dependable, They stand behind their work. I have…read moreused their services for many years.

Mark and Travis are great mechanics. They made my truck run like new. These guys are honest,…read morereliable and respectful. Thank you again!!!! Jen Tucker

i took my 68 c10 to mark at the shop we discovered a blown tranny after research we put a new…read moretranny in that was built mark was great to work with and i highly recommend him and his shop for your next rebuild

Alex is awesome and his staff are qualified auto technicians. Give Talcott Transmission your…read morebusiness!

At 111k miles my 2013 Ram 2500 had a transmission issue that forced it into "limp mode" which only…read moreallows 4th and reverse gears (so you can get it to service). I brought to Talcot Transmissions in West Hartford and they charged me $145 to "diagnose" it. They claimed the transmission needed to be removed and completely rebuilt for and additional cost of $5600. I had doubts whether all the work was needed so I brought the truck to AAMCO of East Hartford. At AAMCO Steph did a free check and diagnosed a problem with the solenoid pack. The problem was repaired with new parts and works great (for $1525 including tax). Thanks to AAMCO and no thanks to Talcot Transmissions.

I recently had my car serviced here and I was very impressed with the quality and knowledge of the…read morecare I received, my car had its Transmission replaced and it was done in record time with such precision that I was thoroughly surprised... it is running perfectly now, I am so happy... the mechanics were great and the owner of the shop was pleasant very helpful, he is wonderful with his customers and caring... I just want to thank everyone there and I would recommend The Waterbury Transmission to all of my friends and family Lynda Markie

I went and tried fixing my "fuel injector" that what they told me they billed me over 400$ they…read moresaid they replace all and removed all , they did not. I have my mechanic friend who was away on vacation that's why I went here cause I need to fix this fast cause I work , he told me they didn't replace anything it's all the same ones he put in ! he said it's a "cob job" stating they used a used wire and even broke one of the clips and replaced it with a zip tie ! 400$ for a shit job and for it to act up again in less than a month is CRAZY. THUMBS DOWN 100%

This week was the 4th time over the years I've brought a car to Jerry's for a possible transmission…read moreissue. Our Jeep was shifting gears a bit off, and we weren't sure what was going on. Rob and Jerry checked it out promptly, and Rob called a couple of hours later to let me know it was a false alarm. Not only that, but he took the time to give me a detailed education about this car and transmission which will be extremely helpful in the future in deciding how long to keep this car on the road. Could not have been more informative! PLUS - he refused to take any money since he didn't actually need to do any repairs! Transmissions are not something I (or most people) know a lot about. If I was told it needed expensive repairs, I wouldn't have known any different. You can trust them!!! Jerry, Rob and crew are good people. They are competent, professional, prompt, reasonable and just plain nice. You can't go wrong here! p.s. over the years with those three previous cars, two of them had real transmission issues and Jerry recommended NOT repairing them; the third was also a false alarm. So - they have never actually billed me for anything. Scary honest people!

Absolutely take your car here if you have transmission problems, or even suspected transmission…read moreissues. The Hyundai dealership noted that I needed to get my transmission serviced a few months back (car is around 78K, and I had already serviced it once before around 55K). I was skeptical, so I wanted a second opinion. I called Jerry's and they explained the policy- bring it in early morning, give them time to look at it and we'll go from there. They called around lunch with good news- nothing wrong with the car! I was curious why I would be told that and the simple answer was, " they wanted to make some $$$ off of you, but your car is fine." I will only go here for transmission issues from now on. I just wish they did more than just transmissions. Rare to find honest, affordable mechanics these days.