They were absolutely incredible repairing all 4 brakes on my husband's 2016 Canyon! We will go…read moreback to them for everything, automotively... Patty is wonderful to deal with, too.

Brought my 2021 Sentra to dealer for recall items. They did full diagnostics on car and gave me a…read morelist of needed repairs (including brakes) that totaled $2,200. I brought the list to Patty at Frank's Auto. Complete list of repairs completed for under $1, 200. Great professional work and service and I SAVED ONE THOUSAND DOLLARS! Thanks Patty!!!

We've had several jobs done on 2 aging vehicles. The services are reliable, with good quality and…read moreaffordable prices. The staff is knowledgeable and we've been pleased with their customer care.

Requested a sticker inspection on 2/17/26 and got in and out within half an hour. Very professionalread more

The entire experience was amazing for me. It started with an inquiry online regarding a vehicle. I…read moresp w/ Daewood (sales person) to setup a day to visit the store. On that day Mo introduced me to Dave K. We went on a test drive and I submitted all my information to Dave. Dave introduced me to Ricardo A and he worked feverishly crunching numbers and making everything possible for me. After finalizing the sell, Ricardo introduced me to the Sam (manger) and my photo was taken with my dream car. I live in CT but this dealership will always be my favorite place to do business. Because of the TEAMWORK & knowledge of the staff at MBSpringfield, I am a proud owner of a 2025 Mercedes.

Mercedes-Benz of Springfield have the worst service department I have ever encountered, I have a…read more2005 Mercedes-Benz S500, I took it there four times for service, they overcharge you they price gouge, you supposed to listen to everything they tell you but they don't want to listen to nothing you have to say, the service department treat like was a bum off the street. I always get wrong parts, and a break things while they trying to figure out what's the problem is. They play favorites with their customers. They Rob the one who they know they can get away with, I'll never go back there, I turned that whole company over to God almighty to let him judge them. It's not even worth a star.

10 stars! They had great communication and took the time to explain everything to me in a way I…read moreunderstood. I'm not a car person. Let me know about all the other issues I have going on with my car and let me know the urgency of each problem. Last place I took my car they had it for a week and these guys gave me my car back in a few hours and it's running great. The price was great as well.

Went to this location about 5 years ago. All they did was throw parts at my car. They never…read moreactually diagnosed the issue. My check engine light came on and my motor began to act up when I shifted into lower gears. My mother always brought her vehicles here for inspections and no one in my family likes Jacksons auto body in town. I brought it in and they told me they were going to change out the coils in my Pistons and change the wires on the spark plugs (which they had already done when I brought my car in for a tune up months prior and they tried to charge me for). So I picked up my car and drove home and when I shut the car off all of the oil in the engine drained into my driveway because their mechanic crimped the valve cover and rather than fixing it he let me drive home and hope nothing would happen. So had the car towed back because I wasn't going to put oil back in my car to have it leak on the way there. They fixed the issue they created and offered me a free oil change certificate (like I was going to come back) and I brought my car to an authorized dealer of my vehicle. I would not recommend this location to anyone.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

Long time customer, friendly people, first class mechanics and fair pricing. They service all makes…read moreand models including classic cars and trucks. I highly recommend them.

Joe did a great job repairing my vehicle. The cost was on target with his estimate, the work was…read moredone in a timely manner, and the staff was friendly. Thank you.

Keinath Auto Body repaired damage to the door of my Equinox. The team did an outstanding job and…read morethe car looks amazing, inside and outside ! Their work is impeccable and the customer service is outstanding. They helped me every step of the way. I whole heartedly recommend Keinath Auto Body!!!

I had purchased my brand new Ram 1500 limited and had it for 3 months. Well someone (luckily, he…read moreleft me a note) backed into my truck and needed to have my truck fixed. I called the shop and met Al Keinath that day. I showed him the damage and he said he would schedule the work when he was ready to take me in. First of all, I have never had anyone who told me to wait just endure the work would be satisfactory to the person's standards. Wow, what a refreshing way to let your customers know that the work will be done properly. I got my truck back and it is perfect as the day I picked it up. Al, his wife and the guys who work here are all professionals. No BS here, this shop is top notch and I would recommend it to anyone looking for quality and high standard work. Thanks Keinath Auto Body!

The best experience buying a car. Very friendly, honest sales team and I must mention the car I…read morepurchased has been reliable and the best deal you can find. i highly recommend Absolute Motors on page Blvd Springfiel, ma.

Best mechanic I've ever had work on my truck. Figured out what was wrong with it the same day I…read morebrought it in, gave me a very fair price and it runs better than ever. Thanks Mike for your fair and reliable service. I will definitely be back