My water pump died during a recent trip to Western MA and Veryl's got me back on the road very…read morequickly at a fair price. Their garage and property are well maintained and professional and should be a model for other repair shops. I would not hesitate to bring my vehicle back to Veryl's for service!

I have been a customer for over 40 years. Every service, from inspections to oil changes , brake…read moreservices, and more have been done with nothing but professionalism and honesty. I have no problem recommending them for any service.

Brought a car for oil change they left filter loose oil drained out motor blew and they took the…read morekeys to fix it to then tell me they was not going take the car to fix it they hire just drug addicts under the table best bet find a better service then this place the owner already old avoid the headache go somewhere else

If you are looking for a new place to service your vehicle this is the right spot. What a Gem and…read morethe guys in there where all Outstanding, from the moment i talk to the manager his name is Mony he was very knowledgeable he told me right away what was the problem. Went back the next day and Carlos was the person assign to work on my car. From the beginning to end he was straight forward with me and answer all my questions. He was polite,honest and very efficient had my car done in no time,the problem was fixed,i have an older model vehicle so while the vehicle was up in the lift he was kind enough to point out some issues that might occur down the road for me to keep in mind, the manager Mony came over and looked at it and told me that it might last me another year or so the way it is now. Carlos lowered my car so i decided since i was there to get an alignment. Jose aka Flaco was in charge of that process. While doing the alignment he notice that both of my Tie Rods ends were bad he called me over and showed me. So i wasn't able to do the alignment like i wanted, but i will go back and get that fix. With what they charge me for my visit i could easily have done the tie rods today also but they didn't have them in stock and i had an appointment in the afternoon i was running out of time. Thank you Mony, Carlos and Jose aka Flaco you guys are all-stars i would recommend this place and these guys any time. And to me it was very affordable! You have gain a new costumer thank you for your honesty, i have never left a mechanic shop feeling good knowing that my car is fixed right and on my pocket wasn't hurting. Ask for MONY,CARLOS & JOSE you wont regret it!

These guys do great work, and pricing is fair. They had me back on the road quickly as well. As a…read morewoman it can be stressful taking my old car to a shop but I always feel comfortable at Northampton transmission because the service is honest and I'm treated fairly. Thank so much!!!

This place has a very bad rap when you ask around for a good reason. They largely benefit from…read morebeing the only transmission service in town. Last year when my check engine light came on and I brought my car to them, they told me that my whole transmission needed replacing right then, because it could fail in the next few months. (I've waited to give this review for that reason). They were urging me to get the work started right then, a cool $2800 right after I was out of work with a cancer diagnosis, and in desperate need of a working car to get to Boston for life-saving treatment, which I even told them. I was panicking more than any other time in my life, so I went out of town to get a second opinion. The other shop I found (in Springfield) tinkered with it for a few minutes for free and assured me it would be ok and was not a safety issue. 14 months later, my transmission is still doing just fine. I wish I had the resources to talk to a lawyer; this is unconscionable business practice. It put me under even more totally unnecessary stress than I was already facing, and it wasn't even true. And for the service of looking at the transmission, they charged me over $90 without mentioning before that it would cost so much. Even while they were explaining all this work I supposedly needed, they treated me like I was wasting their time, because they (I think Dave) kept saying "normally we work on cars that need $5,000-$7,000 in work", like mine was barely worth the dirt on the tires to them because it's old and basic. I still can't believe they tried to do that to me while I was facing a threat like cancer, needing to know that my car could get me to appointments safely.

I have bought several new trucks over the past 15 years but this is my first experience with Burke…read moreChevrolet. From my first meeting with my sales associate, Ryan Brewer (AWESOME GUY) to my meet and greet with Bryan Burke, I have to say it has been my BEST experience ever. The customer service is second to none and the family owned business is truly a benefit when it comes to that "personal touch". I feel my deal was more than fair and their willingness to go beyond the call of duty to get a part needed to complete a dealer added option GPS system was incredible. John Harvey and Kevin (Service Technician) were the best in assuring my truck was delivered as promised. No more of the fast talking big dealers for me!! They won me over...

I would like to make everybody aware of the horrible experience I had with Burke they serviced my…read morebrakes for a Recall I ha no issues going in to the dealer but now my truck has ABS issues. They will not fix it and want to charge me for a problem they caused. they left me with an unusable vehicle.

Been taking my car to ARC guys for years but never has it been more helpful then this past year…read morewhen my Subaru cross the hundred thousand mile mark. If you haven't gone to ARC before and you need to know these guys are old school and will do whatever they can to patch your car together on a budget while educating customers on what you need to do for maintenance to make it last as long as possible. My mechanic John probably doesn't want to it advertised because I get the feeling he doesn't really LOVE fussing with my car these days but I have to say it anyway...Today he put some space-age material on my ancient exhaust and got it to pass inspection when we never thought it would. They bought me another year in this old car. Thanks guys!!

Went the extra mile, kindly sealed underbody spots for free, and knew what he was talking about…read morefrom lengthy experience w hybrid cars. Did an honest inspection and evaluation of a used car. Didn't make me feel dumb or uncomfortable in any way, he as very educational, easy going, and kind. I will definitely b back.

Brought my car here for repair and they basically have 1 full time employee while the other is a…read moresecretary ( Answering Phones, Booking appointments etc) and a mechanic?? Not a good first time experience! Car was ready 3 days after promised! Also one of the most expensive mechanics. Go Elsewhere Yes even the dealer!! !

Im not writing this review based on work performed on my car, but instead work not performed. I…read moredropped of my car at 8am assuming some major suspension work $$ was needed. Received a phone call at 10am indicating that problem was fixed and only required some minor adjustments. Cost was very reasonable and car drives smoothly. My point here and main reason im taking the time to write this is I could have easily been taken advantage of and charged MUCH more $$ - and wouldn't have known the difference. So for that alone im giving this place a solid review and would definitely go back. Although hoping I dont need to!

Years of reliable and thorough service by helpful employées and Ernie's decades long oversightread more

I had two Tesla emergencies and they came right on time very quickly like 10 minutes 15 minutes…read more The first time the gentleman was very careful and I appreciated his work. The second time the gentleman was quite young and a little inexperienced and left grease marks on the inside paneling of the driver seat and I had to help him out to figure out how to handle the car. Teslas aren't so easy, but I really do appreciate Ernie's and would recommend it to people in the area.

These guys are awsome had them dona complete stainless exhaust headers back with tailpipes on my…read more1969 z/28 perfect..Now I had my 56 Chevy 3100 street rod pick up done headers back . Both jobs were correctly and in a couple hours . There shop is spotless !!! There techs are great and there pricing is fair ! Highly recommend!!!

Have been going for years now never had any issues , first went for muffler work now go there for…read moreeverything. Great business with GREAT PRICES