Always a pleasant experience when getting service done on either the Acura or the Corvette…read more Today I received a synthetic oil change and filter on the Acura. My appointment was for 9 AM, and they took the car in a little bit earlier, and I was paying for the services and walking out the door at around 9:25 AM. No screwing around here, they get the job done promptly and correctly. Tire pressures were set; the air and cabin filters were checked. Neither one needed servicing or replacement. Staff are an honest bunch of hard-working people. They are trustworthy, and I look forward to the next visit. If you're looking for a shop to service your car, this could be the place for you in the Simsbury-Granby area

John and his team are incredibly talented technicians! They have the latest tools and equipment to…read moreget your car fixed properly the first time. At the correct cost. They truly care about your car. It is not just a job to them. It is a passion!

I can't say enough about how honest, skillful, respectful and great John and his team were! My band…read moreplayed a show in Easthampton on a Thursday night, and on our way to the show, our transmission started throwing error lights. We tried that night to hook it up to the computer at an auto parts store and pull the codes, but our van turned out to be too old for their computer. The next morning, we were facing a seven hour drive to Buffalo, and we didn't want to get on the road without knowing what was wrong with our transmission. So...we were in an unfamiliar town with vehicle troubles that we needed fixed in a hurry. Usually, this is a recipe for getting price gouged, but this was not the case at Northampton Transmission. After calling around, we found these guys, and explained our situation. They told us, "we're backed up today, but bring it in and we'll get our computer hooked up and let you know what we can do." We pulled into their garage around 11. They were telling the truth about being backed up; every lift was occupied, and there were many more vehicles awaiting service in the lot. Nevertheless, they diagnosed the problem, bumped us in line (they even took another vehicle off the lift that was halfway repaired), and took care of our issue. We were back on the road by 1pm. The entire time, they were totally respectful and easygoing. When it came time to pay, I noticed that they had all their prices on the wall by the desk (flat fee for a diagnostic, hourly labor costs, etc...). I quickly checked the price they were charging against what was on the wall, and THEY DIDN'T EVEN CHARGE US EXTRA FOR THE RUSH JOB!!! How cool and honest is that?

These guys do great work, and pricing is fair. They had me back on the road quickly as well. As a…read morewoman it can be stressful taking my old car to a shop but I always feel comfortable at Northampton transmission because the service is honest and I'm treated fairly. Thank so much!!!

I recently moved to the area and needed a German car guru and Seth and his family pulled through…read more He and Stateline was recommended by a colleague and I couldn't be happier! He used to work at a dealership and has all the experience and knowledge necessary to do the work properly, efficiently, and affordably. He's an excellent example of a 21st century mechanic, employing the most current computer technology necessary to troubleshoot and repair what needs to be done and will save you hundreds over a dealer. The staff was frequently in contact with me and worked on my terms and emailed me an estimate before anything was done. There were no hidden fees and I paid exactly what I expected! Now as a resident of the area I won't go anywhere else. What a great find!

I was staying at the Fairfield Inn across the street and noticed that the pressure in my right rear…read moretire was low. I stopped at State Line just before getting on the interstate to head back to NJ. I asked if they had an air pump on-site that I could use. The gentleman at State Line (he was a gentleman) got a portable air pump, filled the tire with air, checked the pressure on all the other tires to make sure that all had the same pressure, and advised me to bring the car in for tire service at home if the tire lost pressure. He would not accept any payment from me for his work. I could not pay him in cash, so I offer this review in lieu of payment. A very rewarding experience.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

Just had my brakes serviced on Tuesday April 7 in the middle of the Corona epidemic by Wayne and…read morethe team. As usual, a great job and they are taking all necessary precautions necessary to wipe down the car after servicing and allowing payment over the phone so no stress as far as the virus goes. Its great that they are open for business and available for repair services. Tom Z

Ten grand for a car that is not drivable and is in the shop for over 5 grand more in repairs that…read morewere not disclosed. He also attempts to intimidate by using recorded calls he had no consent to have and texts he had not received consent to share in order to get us to remove negative reviews Basically wire tapping and fraud are his ways of making money. We have been without a car since we purchased this thing and it is costing us 15 thousand and counting. May as well save yourself the headache and go to a new car dealership. Used cars in CT are not covered under strong enough consumer protection laws. And this guy is vindictive and a fake.

Went to Ed's on a friend and mechanic suggestion. Had two flanges on my exhaust that were in need…read moreof replacing. Staff at Ed's (including ed himself) was super helpful totally explaining the problem and what he could do to fix it. The shop is very clean and well run. Even though I didn't have an appointment my wait time was very reasonable. Price was fantastic and so was my experience. Never again will I go to the "chain" muffler shops when Ed's is so much better.

Exceptional service at fair price! It was my first time there and I was very impressed with…read morequality, price and efficiency of everyone involved in the repair. Originally came in for an estimate, the job was completed and I was back on the road in about an hour. Would definitely recommend Ed's!

Sean was the best, this place was the absolute best place to work with and talk to and deal with on…read morea business to business basis that I have ever experienced in any other shop in my life . I could give him 10 Stars if I could .

Sean has rebuilt two transmissions for me now. 1 was a warranty job for gm. He got me in diagnosed…read moreand repairs authorized in the same day. Repaired and out the door the next day! Super professional and accommodating. Will be back again just hope I don't have to haha

Great job! Everything I asked for and done very quickly. 5+ stars !!! I will definitely be using…read morethem in the future. Thank you so much.

These guys are great and treated me well. We got everything finished up quick but did take longer…read morethan we first thought but they went out of their way and gave me a loaner even after they were closed. My car drives a lot like when I first got it, very pleased with everything across the board definitely coming here for the foreseeable future. Great work guys.