I am absolutely blown away by the kind and great service I got today. I came in after my tire was…read morerunning low on air and low and behold we found a screw had punctured the side wall. The two guys that I dealt with didn't have a spot to put me in but put my spare on until tomorrow when I go in and get my new tires put on which I feel are an incredibly good price. It was a long day at work and to end up with a flat tire was the last thing I wanted but these guys made it so easy and stress free! I will recommend you to everyone and will keep coming back for sure!

went in cause I thought my passenger rear tire was leaking air- they told me my tires were bald and…read moreneeded all four new tires in my 2020 Honda CRV. My car was bought back in October- nothing has been wrong with it since. When I left it wreaked of oil/gas - only to find out it's LEAKING OIL When I called to complain KNOWING they were the source they tried telling me certain makes and models of Honda have a fuel pump recall and that could be it; in no way tried to take any accountability or offer help. My friend called- both managers hung up on him. Honda confirmed there are no recalls on my specific car. these people are responsible for my car leaking oil and I have opened a claim for a refund. Will NEVER go here again.

Expensive, never was at this store and , my fault, I did not ask the price. Oil change $160...read more

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Westfield.

Our car's alternator died on a Saturday afternoon as we were driving home to Orange County, NY from…read moreBoston. Stuck on I-90, we used our roadside assistance service to call for help, and they dispatched Hampshire Towing. Dispatcher Kayla did a great job keeping us informed about the arrival of Alex, the tow operator. Based on our situation, he did the best he could to help us out. Due to the distance from our home to their shop, we decided to transport the car to Pleasant Street Auto for repair. On Monday I spoke with Steven to discuss the situation, and he was very thorough and analytical as he listened to my story leading up to the car breakdown. The shop was able to repair the car Monday afternoon and I picked it up Tuesday morning. Considering we were in a bind and at their mercy, I feel that we were treated very fairly and not taken advantage of. Walking into the office to pay the bill, I could tell that they take an interest in the concerns of their customers - even offering a box of Girl Scout cookies as a "thank you"! Having a car break down out-of-state is a difficult experience, and we're grateful to Hampshire Towing and Pleasant Street Auto for their assistance! I would highly recommend their services.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Straight forward oil change place. Feel compelled to leave a review after reading Amy's review. Not…read moresure how they could have ransacked her car since the vehicles are worked on right in front of you in full view of the waiting room. From my experience, if anything they don't try to upsell quite enough.. very pleasant for the customer, but the extras have gotta be where they make their money. Four stars because they're good, efficient, and offer a free car wash.

Fast and reasonable oil change! Past good experiences with stickers. Also noticed a veterans and…read moreactive military discount !

I like the service here. The no lift oil change feature is one of the most driver friendly vehicle…read moreservices I have ever experienced. If I didn't have a mechanic I would do my oil change service here.

I went in for an oil change - the car is only 10 months old, and they did it! Quick, efficient and…read moredidn't try to hustle me ! I used a coupon I found on line, the manager and staff were professional and friendly.

First time there . Great job to Luke and her colleagues. Wife and I will be going there from now…read moreon. Clean place. A little expensive but I found a 50 percent off coupon. Yay me .

I desperately needed an oil change. There are plenty of coupons for 10% off. I have an older car,…read moreso I went with the full-synthetic. Service was fast and efficient. The fact that I was able to stay in my car, get it done after work. (They are open until 7p) was a phenomenal value.

I love Valvoline instant oil change just not this location. I moved at the beginning of the year…read moreand im trying to explore these new horizons. I used to go to the one in West Hartford and I like that one so much better. Here all they did was change the oil and that's it. At the West Hartford location the put air on the tires and check the fluids and are more talkative of what's happening. When they were done they handed me the sticker to put on myself which usually they remove the old and put the new. I don't know if I would be back even if is conveniently near.

Not a positive visit for my girlfriend…read more It started out by noticing that there was no accessible ramp to get inside. The frustrating part about that is the asphalt was just done and could have easily made a ramp. Her van has a side ramp and is lower to the ground. We never thought it would not make it onto the ramps. Nonetheless, the service man stopped driving onto it when he heard it bottom out. He questioned it before driving but took the risk. There should be some kind of accessory to allow lower vehicles onto the ramps and or some kind of notice somewhere. Instead we were directed to drive to their facility in Windsor by the airport where they have a non lift service.

Had to make an emergency stop at CDP Automotive with a flat tire. Although Noel doesn't normally…read moredeal with tire repair he brought my car in, did a temporary plug so I could safely make it to a tire place to have it fixed permanently. He explained everything that he was going to do and was so thorough. When he was finished he disinfected any thing he had touched on my car, inside and out. I was very impressed with this young man. I appreciate his willingness to help me even though I didn't have an appointment. I will be making future appointments for my car for sure! Thank you Noel!

I went to CDP Automotive with a problem with my brakes. Noel diagnosed the root cause, explained…read morewhat the problem was and repaired it. He's someone I trust and he'll be getting my business in the future.

Sullivan Tire did an excellent job on my 2021 Malibu. It's message center said "Low battery" and…read morewould not start. I called AAA who said it was not the battery. I had the car towed to Sullivan Tire in Sturbridge. They diagnosed it as needing a fuel pump and fuel pump module. They were installed but still there were new codes popping up. They decided to use GM parts instead of after market ones. That did the trick. The car started and is running fine. Apparently, my car is picky. I applaud the mechanics for pursuing the problem and finally repairing the car. They kept me apprised of what was going on each step of the way. The other great thing is that they have a shuttle that picked me up. These people gave me fantastic customer service. Thank you, one and all.

Good, punctual service with a smile and a comfortable waiting area... what more can you ask for…read morewhen your car needs tires or routine maintenance.

They're a small-town garage, very competitive in pricing…read more I have been having my Toyota Scion Tc serviced by Tony at DeGrey's. Amazing all around service, and very very competitive pricing

Amazing that there's still an honest, home town service station. The owner is a genuinely awesome…read moreguy. This is the place to go for confidence that you're getting the best quality work at a very fair price. (Bc even pump your gas)