Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

Amazing that there's still an honest, home town service station. The owner is a genuinely awesome…read moreguy. This is the place to go for confidence that you're getting the best quality work at a very fair price. (Bc even pump your gas)

They are fast, friendly, and dependable. I always trust this great place for my inspections.read more

Had such an amazing time with United Transmission in Westfield, MA! I had a bad U-joint in the rear…read moreand it shook my pinion gasket loose in the rear differential. So I was loosing rear differential fluids down the road. I was blessed to have landed in this town with these super kind people; Mindy answered my call after a mechanic shop in the same area told me I was toast. This shop had me almost done in a day just Dodge parts are difficult to match up sometimes! They worked diligently and persistent to get me fixed up and on the road back to traveling! As a walk-in customer I was very happy with the mechanics and all the staff; smart, quick and time efficient! Happy to hear a little background from Michelle and her Dad that started it all! I value this company and they checked marked all my boxes, very family like and I will highly recommend! Also the prices are super fair! I was expecting a lot more than I ended up paying! Thank you Everyone at United Transmission!

I recently had transmission work done. I had taken it to the dealer who told me I needed a new…read moretransmission for a car that is three years old. I called United and spoke with Nick who was so informative and helpful. Brought the car in and saved about 5000 dollars that the dealer was willing to take no problem. Thanks United. Would recommend you in a heart beat.

Won't come back here. One of the employees openly and unequivocally insulted my wife for being a…read morewoman. The kind of thing 12 year olds say, not grown adults. If their judgement is this poor then I don't want to know what they could be doing to my car or my wife's.

Great shop. Popped in for an inspection and everyone there was friendly and funny. In and out very…read morequickly. Prompt, professional, and kind service.

If you are looking for an honest and knowledgeable mechanic then Gene is the place to have your…read moreauto worked on. I purchased a 1988 corvette and Gene has done several repairs to the car and they all were done with no problems and at the price he quoted me. Since he did a great job on my corvette I had him do brakes on my 2014 Sonata Sport. I will have Gene work on my cars because he is an Honest and hard working person. It's not easy finding an honest person in the repair business. I like to support a local business owner also.

We brought our subaru in for service and were very pleased. There was a short wait for a part to…read morecome in, but everything was done quickly and to our satisfaction. We are happy to have found a good, reasonable mechanic.

Best mechanic in area. They are timely, very honest and reasonable. I would highly recommend…read morethem. Darren and Tim are really great guys.

I had a great experience at Tim's Auto Repair. They were professional,…read more accommodating, and affordable. They explained what needed to be done, and got the job done quickly.

I have been getting car repairs from Allen's Affordable for 15+ years. They do the work your car…read moreneeds, the prices are reasonable and their work is very good. I've saved money bringing my cars to them. I've done brakes, suspension, electrical, water pumps and timing belts, tune ups, ignitions and more with them. Super reliable. I recommend.

I have had a couple of things done on my cars here but I had to get my minor gas line leak that…read moreturned into a major leak replaced and you guys were able to get it in and done really quick and it was a good price!

I have been doing business there for 20 yrs. They are great mechanics and their prices are always…read moregood. I do most of my own auto repairs so when I have to go to a mechanic I know what they have to do and don't. This business uses quality parts and only do the work that is needed. And they will let you know if the see something that should be taken care of explain to you what it is and why. I can't say enough good things about them!!!

They used to be a great dealership/car repair but now not so much. The owner is not around like he…read moreused to be and the people running it don't seem to know much about customer service. When a car is purchased and well under a year later it needs a big job done and there is no discount other than the AAA discount. It isn't even the full 10% discount with the amount that was quoted. I am very disappointed with Brills.

I am 100% happy with the car I bought from Dave at Brill's Auto Sales…read more The 2008 Camry was a Great buy. A very good guy easy to deal with. Registry run and inspection sticker was much appreciated. I'll be back to see him for my next used car buy or for any repairs I may have.

went in cause I thought my passenger rear tire was leaking air- they told me my tires were bald and…read moreneeded all four new tires in my 2020 Honda CRV. My car was bought back in October- nothing has been wrong with it since. When I left it wreaked of oil/gas - only to find out it's LEAKING OIL When I called to complain KNOWING they were the source they tried telling me certain makes and models of Honda have a fuel pump recall and that could be it; in no way tried to take any accountability or offer help. My friend called- both managers hung up on him. Honda confirmed there are no recalls on my specific car. these people are responsible for my car leaking oil and I have opened a claim for a refund. Will NEVER go here again.

Communication sucks. Called in to service vehicle was told to dropped it off once I get there…read morei was informed they don't have my oil ​​