Stopped by because there was a screw in my tire. Immediately resolved the issue and took great care…read moreof us. Couldn't recommend them more.

Thank goodness we finally found a full-service mechanic we can trust. Even after the warranty had…read moreexpired, we had continued taking our Toyota Camry to Westbrook Toyota for service. Took it to Toyota last week for a routine service and told them we heard a funny noise coming from the car as we were driving. After examing the car, they had a diagnosis: we needed four new tires (approx $950) and a COMPLETE replacement of the ENTIRE exhaust system, as a pipe was somehow bent and impairing something else. That added up to another $2,300. We asked around, and from the high recommendations we received for Hammonasset Service Station, we took it there. Rich looked at the car right away. He said it needed TWO tires, not four, and could not find ANYTHING WRONG with the exhaust system! Thank you and hello to Hammonasset Service Station. Goodbye, Westbrook Toyota.

Requested a tow for early morning. Driver said they could be there and needed a $50 deposit. Was…read morequoted $230 for a 4 mile tow but I was in a rush so I agreed. Driver arrived over an hour late. Then couldn't tow vehicle because the car was EV and couldn't get out of park. Refused to refund the deposit on the tow despite no tow happening. Ended up joining AAA and paying for same day service which was less than a third of what M&S was going to charge me. Avoid the hassle, just call AAA.

I found M&S Towing online, and although there were many other Tow Companies ahead of them, their…read moregreat reviews made up my mind. From the beginning Mustafa was very friendly and professional. He told me how things would go and gave me a quote for my vehicles tow. From start to finish the communication was great and I am very happy and pleased with the work. Would highly recommend them and would not hesitate to use this business in the future.

Professional & accommodating. Undergoing waiting room…read morerenovations which will compliment the business .

David Lindgren of D & S Auto Repair is a LIFE SAVER! We would give SIX stars if possible!…read more We were traveling from Massachusetts to Delaware when a trailer tire blew out on the freeway. While our tire was disintegrating as we were traveling in the breakdown lane, we pulled off at the next exit. Since we had to travel with only the exposed rim for about 2 miles we thought we might have to check into a hotel for the night to fix the problem. Then (cue heavenly music!) we spotted D & S Auto Repair. When David heard about our problem and saw that, in fact the rim was destroyed, he volunteered that he had a trailer tire already mounted on the rim that he would sell us and mount for $100! This is one of the most gracious acts of kindness we have experienced and years of touring. We hope that anyone in New England in need of mechanical services in the Guilford, CT area will call DNS auto repair! Thank you David!

If you ever have a fender bender or collision take your car here. PERIOD. The quality of their work…read moreand service is absolutely impeccable. They have worked on two cars on mine....you would never know that anything had ever happened!! I was completely satisfied both times and have sent MANY people here since. Their prices are very fair too. They are absolutely fantastic. I can NOT think of one negative thing to say. **FRIENDLY ADVICE** If you have a fender bender in the Town of Madison and need your car TOWED call your insurance company or AAA as soon as humanly possible (before the police are on the scene) or your car could end up on some disgusting tow truck (due to the "towing lottery" they have in Madison) that will take your vehicle to who knows where (aka as their disgusting shop), AND will want CASH. No, they will not bill your insurance company. I called my insurance company for a tow, and refused to let the guy who showed up take my car as he refused to take my car to Hammonasset Collision which was les than three miles away.

We were leaving for a trip in 2 days and my husband's check engine lite came on Friday nite. He…read moredrove over early Saturday am. No other customers around. 2 people at the counter were less than friendly, and said it would be 10 days for an appointment to check it. Guilford NAPA did it immediately for free, and the VW dealer was able to reprogram the codes quickly on Monday and we were on our way. This place used to be different. They also no longer respond locally for AAA roadside service, which is a shame as they were very good.

Friendly service, prices better than dealership and fair treatment. Clean comfortable waiting room…read more Did some major repairs for me when the Acura dealer was less than forthcoming.

I stopped into Palumbo's last week looking for some help with finding an AirTag I thought was put…read morein my car. Jerrell was kind enough to help me that same day a few hours later with no questions asked. I had never stepped foot in their establishment prior. He put my car on the lift to look for a device, he was not able to find anything but told me to come back anytime if I had any additional information. This type of kindness really went a long way for me. I won't hesitate to bring my car there for service because of the way he went out of his way for me and didn't have to. He didn't charge me a dime! I highly recommend Palumbo's if you are looking for a business that genuinely cares. Can't say enough great things about them!

Not the best experience here. I inquired about service on my diesel truck. The woman at the…read moreservice desk was rude and didn't like the fact that my mechanic friend and I had an idea of what the issue could possibly be. I understand they have to do their own diagnosis, but they could've been much nicer with how they handled what we thought it was. I felt very uncomfortable and didn't like how I was treated. I asked to speak to the mechanic and they wouldn't speak to me.

Worst customer service I've ever received. Charged me $130 to tow my vehicle 0.5 miles. Not only…read morethat, but when the tow truck driver lifted the car, he punctured a hole in my fuel tank, AND he lifted the truck while I was getting out, causing me to nearly fall while exiting the vehicle! I then called to complain and angry Rob on the phone told me to call the police, it's not his problem, even though the only person I had a problem with was the tow truck driver.

Most unprofessional 'car repair garage' I've ever dealt with. Was supposed to take a couple weeks…read moreto get my car fixed after a broken axle and minor front end damage. Instead it took over 2 months. They never called to keeping touch. I'd have to call every time. Just to get 'hope to be done monday' or 'hope to get the part in by next week, but we'll call you'. Would never call. Has rental. Coverage for 1 month then had to pay out of pocket bc it took so long. They ordered the wrong part 2 or 3 times. They were not transparent with me at all. Then when the job was done, they forgot to put the heat guard under my hood along with overall shoddy work. They never apologized. Said they'd do half my deductible and to help me out (this was before I agreed for them to do the work). Then when it came time to pay, they acted like they never said it so I had to pay the full thing. After taking twice as long with my car too. Just very rude and had zero compassion. All they wanted was the money. Could careless about the customer. I'm not the type to leave reviews usually but this was mandatory. Not an exaggerated review either. Trust my word to all who read this.

Always quality work and a fair price! You can trust Cliff to do only the work needed and charge…read moreyou accordingly. Return customer for me and my family for 20 + years !

Spark plugs changed. Good communication. I appreciate their work! Car is running well. I have been…read morelooking for a shop like this.

I don't know what to post,just shocked because I've used them for years.Never a experience like…read morethis last time.Still dealing with break issues.NOT HAPPY

I have been here many times, and have always had good experiences. They're friendly, quick and…read morehonest. I've had my car towed there overnight and was able to pick it up the following afternoon. Convenient hours and location, too.

They helped us so many times when we were in a bind and even refused to take payment from my wife…read morewhen she had a flat tire that required repair. If David Puddy opened his own shop it would be this one!

What a treasure this downtown business is to the residents of Madison. I live in Mansfield, Ct, but…read moreneeded an emergency repair while visiting my son's home in Madison. Doug, the owner, had me bring the car in first thing in the morning and had the mechanic look at it within a very short time. I hadn't even finished my coffee close by when he called to let me know my car was ready. The repair cost was extremely reasonable. I know they do a lot for the schools and the community - hopefully the community does a lot to support this great business! Bonnie B.