They did an excellent job repairing my car! It looked like new. Friendly service as wellread more

They're amazing. Terrific work by Bill and his crew, and Annemarie in the office is great!read more

If you ever have a fender bender or collision take your car here. PERIOD. The quality of their work…read moreand service is absolutely impeccable. They have worked on two cars on mine....you would never know that anything had ever happened!! I was completely satisfied both times and have sent MANY people here since. Their prices are very fair too. They are absolutely fantastic. I can NOT think of one negative thing to say. **FRIENDLY ADVICE** If you have a fender bender in the Town of Madison and need your car TOWED call your insurance company or AAA as soon as humanly possible (before the police are on the scene) or your car could end up on some disgusting tow truck (due to the "towing lottery" they have in Madison) that will take your vehicle to who knows where (aka as their disgusting shop), AND will want CASH. No, they will not bill your insurance company. I called my insurance company for a tow, and refused to let the guy who showed up take my car as he refused to take my car to Hammonasset Collision which was les than three miles away.

My car was hit yet again in a parking lot while I was in the store. I had a horrific experience…read morewith my local Guilford auto body that was recommended by my insurance. My friend recommended this place in clinton. The owner is friendly, communicative, and the work was done fairly quickly for the December holidays. I will definitely come here again.

Brought in our GM SUV with moderate front-end damage. The work was quoted clearly and respectfully…read more Insurance dealt with them 100%. The work was completed on-time and impeccably well. The vehicle was cleaned/detailed to my surprise, as well. I can't say enough good things about Gadun's. I have another vehicle that needs their care. I called and they said to just get the car over to them for some estimations, (time/$$), regardless of any busy-ness. It would only be better if I still lived in Clinton, I was less than 2 miles from them, then. But I would drive much further than the ride from Saybrook that I have now. They are well worth the trip, if you are unfortunate enough to need their services. Don't go elsewhere.

Lane was amazing. I have had my car repaired by him twice!…read moreBoth times my entire front end was all messed up. Each time he kept me posted along the way and he really did a wonderful job. When i picked up my car it was shiny and new and the inside was detailed! Gorgeous! He did wonderful work! Thank you

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

Dino is the best of the best! Did a stellar job truly talented. Very grateful…read moreTo have found him!! Highly recommend him! Will be using him again for my Daughters car. If I could give Dino 10 stars, I would. I had some front bumper damage from an accident, and I hired Dino for the repair. He is a mobile service, which made everything so easy -- he came right to my driveway and fixed the car on site. I honestly could not believe the result. The work was flawless. The car looked better than before the accident. You would never know there had been any damage. His attention to detail, precision, and professionalism are truly next level -- state of the art work. He was fast, efficient, fair, and incredibly skilled. No hassle, no dealing with insurance headaches, no body shop drop-offs. Especially when you just need cosmetic or body work handled quickly and correctly, this is the way to go. If you're looking for someone and debating who to call -- look no further. You found the best. Highly, highly recommend.

Dino did an amazing job. I requested service on a Sunday morning. He got back to me on a Sunday…read moreeven though he is a church-going man. He bid a fair price for a dent that an auto body shop had told me couldn't be fixed and would require a brand new trunk. He came to my place on time, did the work and repaired all the nicks and scratches on the back end of my car. Others have said it here: if I could give Dino ten stars I would. He delivers as promised, on time, on budget. And a beautiful job.

Worst customer service I've ever received. Charged me $130 to tow my vehicle 0.5 miles. Not only…read morethat, but when the tow truck driver lifted the car, he punctured a hole in my fuel tank, AND he lifted the truck while I was getting out, causing me to nearly fall while exiting the vehicle! I then called to complain and angry Rob on the phone told me to call the police, it's not his problem, even though the only person I had a problem with was the tow truck driver.

Most unprofessional 'car repair garage' I've ever dealt with. Was supposed to take a couple weeks…read moreto get my car fixed after a broken axle and minor front end damage. Instead it took over 2 months. They never called to keeping touch. I'd have to call every time. Just to get 'hope to be done monday' or 'hope to get the part in by next week, but we'll call you'. Would never call. Has rental. Coverage for 1 month then had to pay out of pocket bc it took so long. They ordered the wrong part 2 or 3 times. They were not transparent with me at all. Then when the job was done, they forgot to put the heat guard under my hood along with overall shoddy work. They never apologized. Said they'd do half my deductible and to help me out (this was before I agreed for them to do the work). Then when it came time to pay, they acted like they never said it so I had to pay the full thing. After taking twice as long with my car too. Just very rude and had zero compassion. All they wanted was the money. Could careless about the customer. I'm not the type to leave reviews usually but this was mandatory. Not an exaggerated review either. Trust my word to all who read this.

Outstanding service -- truly above and beyond!…read more This is my second time using Autoworks of Westville Auto Body, and once again they completely exceeded my expectations. From start to finish, everything was handled with care, speed, and professionalism. They coordinated everything -- from booking my rental car to drop-off when my repairs were complete -- making the whole process smooth and stress-free after my collision. It's rare to find a family-owned business that feels this personal and still runs so efficiently. A special shout-out to Ashley, who I've worked with both times. She's amazing -- quick to reply to emails, genuinely kind in person, and always knows exactly what needs to happen next. If you're looking for an auto body shop that treats you like family and delivers top-quality results every single time, Autoworks of Westville is the place to go. Highly recommend them for any auto body needs!

Outstanding service. They handled all contact with our insurance company, had the car…read moreprofessionally inspected, handled all negotiations, arranged the rental car, and did a beautiful job. My wife obviously doesn't like the front of this car, because this is the third time she's tried to remove it. This is the only time since the first accident that the vehicle has not rattled somewhere. I will certainly use them again and recommend them to everyone.

I had a very unprofessional experience with this body shop. The owner tried to get me to send a…read moredeposit even though he couldn't give me a clear timeframe for when the work would actually be done. On top of that, he was very rude and dismissive on the phone when I asked basic questions about scheduling and the process. I wouldn't recommend doing business here unless you're comfortable paying upfront with no clear plan and dealing with poor customer service.

Great quality and professional service. Highly recommended. Kevin is great and paint matches.read more

Stopped by because there was a screw in my tire. Immediately resolved the issue and took great care…read moreof us. Couldn't recommend them more.

Thank goodness we finally found a full-service mechanic we can trust. Even after the warranty had…read moreexpired, we had continued taking our Toyota Camry to Westbrook Toyota for service. Took it to Toyota last week for a routine service and told them we heard a funny noise coming from the car as we were driving. After examing the car, they had a diagnosis: we needed four new tires (approx $950) and a COMPLETE replacement of the ENTIRE exhaust system, as a pipe was somehow bent and impairing something else. That added up to another $2,300. We asked around, and from the high recommendations we received for Hammonasset Service Station, we took it there. Rich looked at the car right away. He said it needed TWO tires, not four, and could not find ANYTHING WRONG with the exhaust system! Thank you and hello to Hammonasset Service Station. Goodbye, Westbrook Toyota.