Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

I had a very unprofessional experience with this body shop. The owner tried to get me to send a…read moredeposit even though he couldn't give me a clear timeframe for when the work would actually be done. On top of that, he was very rude and dismissive on the phone when I asked basic questions about scheduling and the process. I wouldn't recommend doing business here unless you're comfortable paying upfront with no clear plan and dealing with poor customer service.

Great quality and professional service. Highly recommended. Kevin is great and paint matches.read more

Dino is the best of the best! Did a stellar job truly talented. Very grateful…read moreTo have found him!! Highly recommend him! Will be using him again for my Daughters car. If I could give Dino 10 stars, I would. I had some front bumper damage from an accident, and I hired Dino for the repair. He is a mobile service, which made everything so easy -- he came right to my driveway and fixed the car on site. I honestly could not believe the result. The work was flawless. The car looked better than before the accident. You would never know there had been any damage. His attention to detail, precision, and professionalism are truly next level -- state of the art work. He was fast, efficient, fair, and incredibly skilled. No hassle, no dealing with insurance headaches, no body shop drop-offs. Especially when you just need cosmetic or body work handled quickly and correctly, this is the way to go. If you're looking for someone and debating who to call -- look no further. You found the best. Highly, highly recommend.

Just had my lease return repaired, Dino was punctual, accommodating and professional. Great job…read morequick and easy.

The staff was polite and the oil change was done properly. I wish they had washed the car after…read moreservice, but for the price it was fair. I'd use them again.

Michael was awesome in fixing my car after a wreck! He handled everything with insurance and made…read morethe process 10000x easier for me! everyone was so nice there.. definitely recommend!

Best experience ever! First time I had my car detailed. Above and beyond my expectations…read more I now have what looks like a brand new 2018 Mini Cooper. Could go on and on saying great things about them. Go and find out for yourself! Wonderful family run business. Excited to go back for a hand wash..

North Shore auto collision is the number one collision specialist on the East Coast! Bmw…read morerecommended them because they are a specialist for Bmw and Audi cars. I had my car detailed and repaired there and so did my friend who has a BMW X5M60i Who recently had an accident. Dominick is awesome and so is the entire team! The work was done in a timely manner, and the car came out better than showroom new! If you're in the area and even if you're not, this is the place to go to!

Go to this one!!!…read more These folks are customer service-oriented, reasonably priced, and they'll never make you feel foolish for not knowing about auto body work!! I came here because the front of the roof on my Fiat 500 had unsightly peeling paint all over it. I sent photos of the issue to several local body shops and Adrian from Impact Auto Body responded quickly with an incredibly courteous and informative message. I brought my vehicle I for a 10-minute consultation, during which time Adrian assessed the issue, explained what he would do to fix it, and gave me a price and finish date for the work. The job took 2-3 days and now my car's roof looks brand new!! While Adrian and his crew did an amazing job, what really convinced me to refer this place to my friends was the amazing customer service. They offered me a ride to work when I dropped off my card, returned my car washed, detailed the inside for me, guaranteed their work for the life of my car, and were generally kind and thoughtful humans every single time I spoke with them! They also do custom work for skateboards, longboards, and pretty much anything else you can think of that would need an aesthetic boost! Come here, these people will treat you with kindness while making whatever you drop off look amazing!

I had backed my car into a dumpster and scraped the rear quarter panel. OUCH! I have a high…read moredeductible so I wasn't going to go through my insurance company so I was a self-pay customer. I brought it to one auto body shop and they quoted me a price that was several hundred dollars more than what I had imagined it would cost. I saw an ad on a prescription pharmacy bag for Impact Auto Body and thought "what the heck". I stopped by and spoke to the new owner of the business. He was extremely friendly, soft spoken and pleasant to talk to. He quoted a price that was very competitive and I wanted to give this young man my business. I was not disappointed. He took the car within a just a few days of giving my quote and returned it a few days later, all fixed, and the car was cleaned inside and out. I'm very happy and will tell all my friends and family that if they are unfortunate to need auto body repair to go see Adrian at Impact Auto Body. Thank you Adrian and good luck with your new business!

would not recommend this painter based on my experience. I…read morepaid $1,200 to have my car painted, and the quality of the work was far below what was promised. The paint finish is extremely rough and uneven, with visible texture throughout the repaired area. There is overspray on surrounding panels, poor blending between sections, and the overall finish looks rushed and unprofessional. I contacted the painter about these issues, but the problems remain unresolved. A proper paint job should have a smooth, consistent finish and attention to detail, neither of which was delivered in my case. I am posting this so others can make an informed decision before hiring this painter. I have photos documenting the condition of the vehicle after the work was completed.

Pressures you like a sales man and also terrible customer service. Talks back with attitude. Don't…read moreask too many questions.

Excellent experience! He repaired the dent and paint damage on our car, and the result looks almost…read morebrand new .. just like before. After we texted him, he arrived within 10 minutes and got the job done quickly and efficiently. His decades of experience in auto repair are immediately noticeable through his confidence, skill, and attention to detail. Highly recommend him for anyone looking for reliable, professional, and high-quality auto body repair!

I hired Johnny on the Move Mobile Dent Repair. After sending him clear photos of the bumper damage,…read morehe quoted me $500 and said it would take 1.5-2 hours. When he arrived, he suddenly claimed the job was "much bigger" than he thought and raised the price to $800, saying he originally believed it was only a 30‑minute job -- even though his quote already said 1.5-2 hours. He was polite and smooth about it, and said I didn't have to go through with the repair, but realistically, once someone has driven to your home, you feel stuck. I agreed, and the final repair was good. No issues with the workmanship. My issue is the honesty. The story changed multiple times, and the price jumped significantly despite him having photos beforehand. The work quality is solid, but the experience felt manipulative. Future customers should be aware of this.