They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

On 2/27/19, my 2009 Ford Mustang was examined by Rich's Service Center LLC, and Estimate #9855 was…read moregenerated. This Estimate documented the need for the following replacements: (1) the oil pressure switch, thermostat housing, and power steering pump. On 4/10/2019, Rich replaced the oil pressure switch and thermostat housing. Immediately upon return of the Mustang, the oil-pressure gauge began to intermittently shift from E to F and the dashboard oil-pressure icon illuminated as well. On 4/15/19, the Mustang was returned to Rich's, to remedy the issues of the gauge shift and icon illumination. Bethany Silvia informed me that the problem remained and the condition of the Mustang was my responsibility. On 5/10/19, my wife was driving home, during which the Mustang began a "rat-tat-tat" sound that gained volume. She was less than a mile from Rich's and managed to drive there safely. On 5/14/19, I was informed by Rich that there was a problem with the Mustang "deep in the engine." I then picked up the car from Rich's and drove the Mustang across the street to Karns Automotive Sales & Service, for a second opinion. On 5/15/19, Dan Karns called and indicated the cause of the loud engine noise was the fact that there was no oil in the engine and no reading on the dip stick. Dan added five quarts of oil. The internal noise persists, and the car cannot be driven. A new engine is needed.

Friendly staff Easy to get service…read moreGood results Quick response Accurate work Convenient location

Can't say thank you enough for the quick and wonderful service I received today…read more I'm not from around the area and waited until the last minute to get my emissions done. They gave me great directions to get there and were so kind and understanding. I can really appreciate that these days. I'll be back!

I have been going to Karns for the past 10 years and realized I've never left a review. Karns is…read morethe only mechanic I will ever use, Jeff and the employees are so thorough, knowledgeable and informative for whatever is going on mechanically with your car. They explain in detail what is going to be fixed, the problem with it, and always look for the best deals for parts. The front desk lady is also very knowledgeable and explains everything you need to know perfectly. They truly are a business that will help you out when needed!

Right off the bat you can tell that the employees here are genuinely interested in fixing your…read morevehicle without trying to scam you. My truck was finished ahead of schedule for a fair price. Shout out to Jeff!

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

I had a muffler hiccup by way of a detached pipe to the front flange on my way home to Cape Cod…read morelate on a Monday afternoon. I looked on yelp for the nearest highly rated garage and A1 came up first. With 150 miles to go to get home, I needed at least a temporary repair in order to get to my mechanic where I live. I pulled in to A1 without an appointment and a really noisy car. They got my car patched up in less than half an hour and for less than $100. I made it home with no problem and I'm still shaking my head over my good fortune to find this honest business out of the blue far from home. Highest recommendation.

Honest advise when timing belt or transmission oil do not need to be changed, as the dealer…read moreinsists. Reasonable pricing and reliable work.

This place was great, expert repair. Spent time to make sure job was done right and for a good…read moreprice. Will recommend to everyone!

Good service great parts great service I recommend their service. They did a great job helping meread more

My wife and I were stranded in a parking garage with nails in our tires. We have AAA and are…read morepremium members but after hours of trying to work with them they basically told us we were on our own since they could find a tow truck or any service to help us. They told us we would have to call around locally ourselves. We finally talked with a local garage that put us in touch with Rob. He came almost immediately from 40 mins away to help us in the garage. He was able to repair the tire on site. It was such a relief. He is very attentive, operates with a sense of urgency and seems to truly care about his customers and taking care of them. He is also a pretty nice guy. Highly recommend. Thanks again Rob you saved our vaca!

From the owner: We pride our self on 24hr availability, being prepared with a wide variety of tools to excel and…read morecomplete jobs where others may have failed to complete, friendly service and fast response time via phone calls or text

Paul's Service Center continues to impress me with their honesty, communication, and customer care…read more Chris was exceptionally patient, although I called several times and requested more tire prices, he still answered every question, and provided multiple estimates without hesitation. As always, they worked with me so I could order only two tires instead of four, and they also completed the maintenance my car needed. They accommodated my work schedule and had my car ready within a reasonable time. Chris even called to confirm prices with me when I asked about additional services like an oil change and filter replacement. I really value clear communication, and he delivered. Their prices are the best in the area, and you can always count on them to be honest. I highly recommend Paul's Service Center.

I took my car there for service..they were amazing,kept it under budgett ,even fixing a problem he…read morefound while test driving! Their commitment to their customers is definitely a plus. Locally owned... they picked me up when my car was ready..staying past closing to finish the fairly big job...love these local family owned businesses!

I have been taking both of my family's cars here for 8+ years and they are fantastic. Reasonable…read moreprice, great service, friendly staff, and very knowledgeable. They are exactly what you would want from a small local service center.

I took my wife's honda there to get a coolant leak fixed. I knew about where it was but simply…read moredidn't have the time to mess with it. They told me an estimate which was nowhere near accurate when we went to pick the car up a few days later. They mentioned nothing about how much the parts would cost and only said what the labor would cost. They didn't bother to call as soon as they found out how much the parts/total cost was approximately going to be, either. When my wife got in the car, she immediately noticed the battery 'idiot' light came on. I thought perhaps the battery was just getting weak and we drove it home anyway. A few days later she decided to try driving her car somewhere, it ended up stranding her. I had to come get her. I am very familiar with this car/engine as I pulled the engine out 7 years ago and rebuilt it complete with a cylinder head rebuild, block boring and ARP head studs. I replaced the alternator and remember some markings that were on it from the salvage yard I picked it up from. The car didn't have any charging problems but now it did (all of a sudden after we dropped it off there). When I took the alternator off, none of the markings the salvage yard put on the alternator were there. This alternator was nearly brand new on the salvage yard car I pulled it off of. Thinking about it, a few days later my wife says to me that she noticed another Honda just like hers but one model year newer was there at the same time as hers and was still there. We're thinking they swapped our good alternator with the alternator on that car. Pretty dirty stuff man....this is why I never take my car anywhere in this area, with the exception of Karnes over by the submarine base in Groton,on the rare occasion I can't get to it myself. I decided to take a chance this one time and see what happens and I got burned. I strongly suggest you stay away from these guys.