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    Herb Chambers Porsche

    3.1 (78 reviews)
    Closed 8:30 am - 6:00 pm
    Updated 1 week ago

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    Raghav D.

    Not at all happy with the service department.... I booked in to drop of my car for service and for some reason I was a bit late for the original time I booked in for. What ended happening was that they told me to come after a week because I needed the courtesy vehicle as I commute daily for work. So I went after a week and the courtesy car was more like a torture. The car was stinking from inside, all kinds of stains in the car and a lot of snow salt on the carpet. My cousin gets better service from his Toyota dealership.

    The cherry one is all ours

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    10 months ago

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    Elizabeth M.

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    5 years ago

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    Elizabeth M.

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    6 years ago

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    Herb Chambers

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    5 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    Herb Chambers

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    4 years ago

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    11 years ago

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    16 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    12 years ago

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    Review Highlights - Herb Chambers Porsche

    Rick reassigned one of their allocations to us and altered the scheduled options to match our selections.

    Mentioned in 6 reviews

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    Bernardi Honda in Natick

    (331 reviews)

    Bernandi Honda is exceptional in what they do, and their customer service is top-notch. From the…read moresales department to the service department, you'll have optimal oversight of your car's resolution. Every staff member I have encountered at Bernardi Honda in Natick has treated me with integrity and given me relief whenever I go there to buy or service my car. A big shout-out to David and Jams-- from the service department, and Marc from the sales department. I hope Bernardi Honda in Natick maintains the tremendous customer service they provide.

    This is an update to the review I wrote last week, with a change from 4 stars to 1 star…read more Yesterday I received a text and an email from someone in the Service Department, asking me to schedule replacement of cat studs, as recommended with last week's service. I asked what she was talking about, as nothing had been recommended, and if I'd known about it, I would have had it done when the car was there. She told me it was in the report that had been given to me. I went through that report, page by page. There's even a section for recommendations, and this was not mentioned anywhere. I told her that. I also told her that 2 of the things that had been done were done incorrectly and I'd had to bring the car back to have those things done correctly. She said she'd speak to the manager and see how they could make things right. This morning she texted to say that my service advisor said he HAD told me about the cat studs, but that it wasn't an emergency to take care of them. A complete lie. So I take back all the great things I'd previously said about him, and would advise against going to Bernardi Honda for any type of service. They are dishonest, and I HATE being lied to. ------------ I drive a 2017 Acura RDX. A few days ago, I received a text from a Bernardi AI Bot named "Pam," telling me I could get $75 off any service or maintenance at Bernardi Honda. I needed a few things done, so I scheduled an appointment for the same day. David was my Service Advisor, and I can't say enough great things about him. A bit of a shmoozer, but extremely nice and informative. As it turned out, the car needed quite a bit more work than I had anticipated, and had to leave the car overnight. They would have been willing to send me to Enterprise in an Uber to provide me with a rental at no charge, but I asked if they could just send me home in an Uber (10 minutes away). They did that, and also had Uber pick me up the next day when the car was ready. So that was a great convenience. Here's what I needed: Scheduled maintenance, 2 new tires with balance and alignment, new windshield wipers (front and back), and it turned out I had an oil leak, so that needed to be repaired. When all was said and done, I paid them nearly $4,000 - but it's okay. I know the dealership will do the work correctly.... or so I thought. Yesterday was my first time going any distance (I had picked up the car the day before). First, the steering wheel was pulling to the left, so something was wonky with the alignment. Second, 10 minutes into my drive, the "Check Emission System" light came on. When I got home, I tried calling David, but it was his day off. He called me back first thing this morning and told me I could return with the car at any time and they would take care of it. I brought the car in this afternoon, and David greeted me as soon as I arrived. I waited in the waiting area, he updated me along the way, and about an hour and a half later, everything was done. The "Check Emission System" light was on because, in replacing the oil pan, they had to loosen the O2 sensor, and hadn't tightened it enough afterwards. They tightened it today. They ran a diagnostic and found the alignment was indeed slightly off, and they fixed that. It was really annoying to me that I would have had to return to have these 2 things fixed. They should have been checked before the car was returned to me. And since they weren't, I had to return. After this experience, I'm not sure I would return to Bernardi Honda for service. The saving grace was David, who would have bent over backwards to make me happy, but the service technicians need to be more thorough.

    Bernardi Volvo Cars Natick - Here are more signs of rodents lots of acorns around the battery housing

    Bernardi Volvo Cars Natick

    (78 reviews)

    Briefly - Bernardi Volvo applied a temporary, non-standard fix (a plug) to a tire with a slow leak,…read morewhich resulted in a costly tire replacement ($300+) less than 3 months later, instead of a standard, permanent patch ($30-50), which would have lasted the life of the tire. More detail:  I was in for service on 5/15 at Bernardi Volvo. They found a nail in the front right tire, and repaired it with a plug.  It developed a slow leak about two weeks ago, so the repair lasted about 2-2.5 months.  I took it in to Sullivan Tire, which is much closer to my house than Natick, and they found that the leak is coming from around the plug. They also informed me that a plug is only a temporary fix - instead, a patch should have been used to perform the repair.  A patch will last the lifespan of the tire, whereas a plug is only ever intended to be temporary.  I had to replace the tire (a $300+ fix) when a $30-$50 patch back in May would have fixed the tire permanently.  I am disappointed that Bernardi Volvo did not recommend a patch to me initially to preserve my tire, and I am also disappointed that when I called Bernardi, they refused to cover the cost of a replacement tire.  I want to trust that the shop I take my car to for repairs will recommend the right fixes, and it is clear that Bernardi Volvo did not do that, nor did they offer to fix the mistake when I spoke with the service manager.

    I worked with Dan at Natick Bernardi Volvo and he was very fair. The car was cleaned and returned…read morepristine to me after the service. I'd give 5 stars but the issue wasn't permanently resolved unfortunately, and the dealership is not the lowest price.

    Brigham-Gill Village Chrysler Dodge Jeep Ram

    Brigham-Gill Village Chrysler Dodge Jeep Ram

    (153 reviews)

    I have had my Jeep for nearly 6 years. Took it for first major service today. Routine things for…read moreusage wear and tear: batteries, rotors, brakes, a few MA crappy road caused problems (alignment,etc), and routine filters, rotation, software update. Spa day for my Jeep! Anyway, service was top notch. Called yesterday, got me in first thing today. As soon as I arrived my jeep was pulled in to start troubleshooting service message, and problemMy service manger, Ed, was very friendly, explained everything to me item by item before they started. Gave me an accurate estimate for time, and work was exact$ quote provided. They have a comfortable bright waiting area with some complimentary beverages and snacks, a separate little office with outlets/high bench table/stools for people that need to work while waiting for their vehicle. They have complimentary rides locally. I had planned on using Uber to run some errands while I waited. The courtesy ride was a nice surprise. Dropped me at the mall, called when Jeep was ready and picked me up. Even offered to figure out driving me home about 30mins away if I wanted before I told them I planned on going to mall. Everyone I interacted with was friendly and polite. Very happy I chose to buy my Jeep here in 2018. That experience was great, and my two other visits have shown they still value you after you buy the car BTW my Jeep feels like I have a new one.

    Would not recommend this dealer to anyone. i have leased cars for over 20+ yrs and this was the…read moreworst experience. The dealer refused to add rubber mats, the charging station didn't work and the service dept didn't know how to fix it. I also got hit with a disposition fee and for being over the mileage. I hope $72 was worth losing a loyal customer

    Herb Chambers Porsche - car_dealers - Updated May 2026

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