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    Tesla Motors

    2.7 (16 reviews)
    Closed 10:00 am - 9:00 pm

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    2020 Tesla X
    Steve H.

    My first experience in a Tesla Store and test drive was perfect. Everything from product knowledge to friendliness was much better than your typical dealership. Highly recommend you stop by and check this incredible car out.

    Tesla in the Natick Mall

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    17 days ago

    Awesome place with great people. You can ask any questions and they will happily answer

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    2 months ago

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    4 years ago

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    11 years ago

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    7 years ago

    Love Tanzeel and Shannon there! Very helpful and answers all our questions. Best customer service ever!

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    Bernardi Honda in Natick - Looking at cars

    Bernardi Honda in Natick

    (331 reviews)

    Bernandi Honda is exceptional in what they do, and their customer service is top-notch. From the…read moresales department to the service department, you'll have optimal oversight of your car's resolution. Every staff member I have encountered at Bernardi Honda in Natick has treated me with integrity and given me relief whenever I go there to buy or service my car. A big shout-out to David and Jams-- from the service department, and Marc from the sales department. I hope Bernardi Honda in Natick maintains the tremendous customer service they provide.

    This is an update to the review I wrote last week, with a change from 4 stars to 1 star…read more Yesterday I received a text and an email from someone in the Service Department, asking me to schedule replacement of cat studs, as recommended with last week's service. I asked what she was talking about, as nothing had been recommended, and if I'd known about it, I would have had it done when the car was there. She told me it was in the report that had been given to me. I went through that report, page by page. There's even a section for recommendations, and this was not mentioned anywhere. I told her that. I also told her that 2 of the things that had been done were done incorrectly and I'd had to bring the car back to have those things done correctly. She said she'd speak to the manager and see how they could make things right. This morning she texted to say that my service advisor said he HAD told me about the cat studs, but that it wasn't an emergency to take care of them. A complete lie. So I take back all the great things I'd previously said about him, and would advise against going to Bernardi Honda for any type of service. They are dishonest, and I HATE being lied to. ------------ I drive a 2017 Acura RDX. A few days ago, I received a text from a Bernardi AI Bot named "Pam," telling me I could get $75 off any service or maintenance at Bernardi Honda. I needed a few things done, so I scheduled an appointment for the same day. David was my Service Advisor, and I can't say enough great things about him. A bit of a shmoozer, but extremely nice and informative. As it turned out, the car needed quite a bit more work than I had anticipated, and had to leave the car overnight. They would have been willing to send me to Enterprise in an Uber to provide me with a rental at no charge, but I asked if they could just send me home in an Uber (10 minutes away). They did that, and also had Uber pick me up the next day when the car was ready. So that was a great convenience. Here's what I needed: Scheduled maintenance, 2 new tires with balance and alignment, new windshield wipers (front and back), and it turned out I had an oil leak, so that needed to be repaired. When all was said and done, I paid them nearly $4,000 - but it's okay. I know the dealership will do the work correctly.... or so I thought. Yesterday was my first time going any distance (I had picked up the car the day before). First, the steering wheel was pulling to the left, so something was wonky with the alignment. Second, 10 minutes into my drive, the "Check Emission System" light came on. When I got home, I tried calling David, but it was his day off. He called me back first thing this morning and told me I could return with the car at any time and they would take care of it. I brought the car in this afternoon, and David greeted me as soon as I arrived. I waited in the waiting area, he updated me along the way, and about an hour and a half later, everything was done. The "Check Emission System" light was on because, in replacing the oil pan, they had to loosen the O2 sensor, and hadn't tightened it enough afterwards. They tightened it today. They ran a diagnostic and found the alignment was indeed slightly off, and they fixed that. It was really annoying to me that I would have had to return to have these 2 things fixed. They should have been checked before the car was returned to me. And since they weren't, I had to return. After this experience, I'm not sure I would return to Bernardi Honda for service. The saving grace was David, who would have bent over backwards to make me happy, but the service technicians need to be more thorough.

    Herb Connolly Chevrolet

    Herb Connolly Chevrolet

    (136 reviews)

    Overall a good experience. Salesman was good. Finance guy needs to learn to take no for an…read moreanswer. That said: I bought an allegedly "certified pre-owned vehicle." When I got it home I noticed several things that I was disappointed in. 1. The rear wiper blade was gone. That is, the rubber part that actually touches the glass was missing. I had to buy a new wiper blade. 2. There were no floor mats. 3. Brake pads need replacing all the way around. 4. Usually when I've purchased cars in the past they throw a little gas in it for you. Nothin'. First stop was a gas station. 5. The hard sell on the extras (service plan, etc, blah blah blah) by the financial guy was off-putting. Especailly after I told him I'm NOT BUYING ANYTHING EXTRA and he just kept on trying almost to the point of me getting up and walking out. Then when he finally gave up, he went and talked to somebody else and came back and tried again to get me to buy something extra. No means NO, guys! Certified, my ass. On a side note, test drove another "certified" vehicle before I decided on the one I bought. The brakes were literally grinding the rotors. Again, certified, my ass!

    They told me over and over to come in. They offered me 14,200 for my car . I got there and the…read moreowner told me it was only a 2/10, his offer was 8,000. Yet, Penny , the online principle, kept telling me to stay there for the 14,200 . I left and got 12,400 somewhere else. This is bait and switch crap.

    Brigham-Gill Village Chrysler Dodge Jeep Ram

    Brigham-Gill Village Chrysler Dodge Jeep Ram

    (153 reviews)

    I have had my Jeep for nearly 6 years. Took it for first major service today. Routine things for…read moreusage wear and tear: batteries, rotors, brakes, a few MA crappy road caused problems (alignment,etc), and routine filters, rotation, software update. Spa day for my Jeep! Anyway, service was top notch. Called yesterday, got me in first thing today. As soon as I arrived my jeep was pulled in to start troubleshooting service message, and problemMy service manger, Ed, was very friendly, explained everything to me item by item before they started. Gave me an accurate estimate for time, and work was exact$ quote provided. They have a comfortable bright waiting area with some complimentary beverages and snacks, a separate little office with outlets/high bench table/stools for people that need to work while waiting for their vehicle. They have complimentary rides locally. I had planned on using Uber to run some errands while I waited. The courtesy ride was a nice surprise. Dropped me at the mall, called when Jeep was ready and picked me up. Even offered to figure out driving me home about 30mins away if I wanted before I told them I planned on going to mall. Everyone I interacted with was friendly and polite. Very happy I chose to buy my Jeep here in 2018. That experience was great, and my two other visits have shown they still value you after you buy the car BTW my Jeep feels like I have a new one.

    Would not recommend this dealer to anyone. i have leased cars for over 20+ yrs and this was the…read moreworst experience. The dealer refused to add rubber mats, the charging station didn't work and the service dept didn't know how to fix it. I also got hit with a disposition fee and for being over the mileage. I hope $72 was worth losing a loyal customer

    Midway Motors

    Midway Motors

    (2 reviews)

    My car looks brand new! It was in an accident a few weeks ago and I just picked it up yesterday…read more The work that the shop did is outstanding in every way. Since it's a 2015 Toyota Rav 4 they used all factory parts for the repairs and the work was completed in two weeks. Not only did my car get repaired, but it got a beautiful detailing as well, which brought tears to my eyes. It was as if I just brought it home off the lot new! I cannot say enough about the workmanship and attention to detail and am thrilled with the end result! Thank you so much, Mark. It's difficult to navigate the aftermath of a car accident, but you made the whole experience end on a high note!

    I have not purchased any cars there (it is a Kia/ Isuzu dealership), so I cannot speak of that side…read moreof the business. However, back in 2003 my insurance company listed them as a body shop they work with so I chose them as they were local to me. To my great delight, they did an outstanding job on one of my vehicles that had been in an accident and needed some work. Ever since I have used them for all my vehicle body/paint needs and they have always delivered exceptional results. One thing I have noticed is that they do work on a lot of high end cars like Mercedes, BMW, Lexus, etc and I have witnessed some of their finished work. I am usually very good at spotting body and paint interventions, but their work has been indistinguishable from new. Faded paint matching, blending, lack of paint defects - the guys at Midway Motors are very good at what they do. Overall, strongly recommend for any body and paint work regardless of if you have a Kia or a Benz.

    Tesla Motors - car_dealers - Updated May 2026

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