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    Hendrick Automotive

    2.3 (4 reviews)

    Services - Hendrick Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Hendrick Automotive Photos

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    3 years ago

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    4 years ago

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    9 years ago

    Not a great place to purchase a car. Pressure from the sales staff and from the management.

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    11 years ago

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    Mercedes-Benz of Pleasanton Service Department

    Mercedes-Benz of Pleasanton Service Department

    (1.6k reviews)

    Jeff Lao is the man to talk to! I honestly got the car I wanted and at a price I was very happy…read morewith over the phone within minutes of making first contact online. Later the same day I went and picked it up, no fuss, just standard paperwork to complete the sale and drive it home. He also doesn't stop caring once you drive off the lot, he'll check in with you to make sure everything is going great and will seemingly stop at nothing to answer/fix anything that comes up. So if you dread the car purchase process like I did, you'll be pleasantly surprised with Jeff!

    If there was a "Mercedes Whisperer" award, Ly Nguyen would basically need a shelf just for…read moretrophies. From the moment I walked in, it didn't feel like the usual dealership experience where you're bracing yourself for numbers and pressure. It felt more like someone actually got what I was looking for before I even fully explained it. Ly Nguyen has this rare combo: calm, patient, and weirdly sharp when it comes to understanding exactly what fits your budget, taste, and all the stuff you didn't even think to ask about. No pushing, no rushing, just straight answers, smart suggestions, and a very smooth way of making everything feel simple instead of overwhelming. What really stood out: * Zero pressure energy * Clear breakdowns without jargon overload * Patient with every small question (even the repetitive ones) * Somehow makes negotiating feel civilized By the end of it, I wasn't just comfortable with the deal. I actually felt confident I wasn't missing anything. If car buying normally feels like a stressful negotiation battle, this was the opposite. More like working with someone who actually wants you to drive away happy, not confused.

    Dublin Mazda - No more swirls on paint

    Dublin Mazda

    (1.1k reviews)

    I had a great experience here as a first-time customer. Frank was patient and communicated…read moreeverything clearly, which made the whole process fast and easy. I called to schedule an appointment to bring my car in for a diagnosis. Since my daughter and I had a free day, we waited in the lobby while they checked it out. When they didn't have availability to complete the repair until the following week, they made it incredibly convenient by letting me bring the car back and providing a loaner. Not having to arrange a drop-off or pickup was a huge plus. All communication was handled through text, which made everything even easier. Overall, a smooth, stress-free experience -- I'd definitely recommend them and will be coming back!

    I am writing not about the service department but the sales department…read more I don't mind that you don't have a person waiting to help me test drive a car when I immediately get there. I'm happy to wait 10 minutes for someone who can. I am not terribly upset the car I want to test drive is unavailable. It would have been nice to drive it. Or even see it. But no one bothered to show me the car. Or any car. What I am upset is that you saw I was wearing a wedding ring and asked me if all my decision makers are here. Like I need my husband's permission to buy a car (I managed to buy the last 2 without help). I doubt you would have asked my husband that if he was at the dealership. Instead I finally talked to a woman (my service advisor) who finally cared enough to grab keys to show me the inside of a car because the men just chose to dismiss me. It wasn't even her job guys! It's 2026. Please do better.

    Hendrick Automotive - autorepair - Updated May 2026

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