I put this in this lication even though I was dealing with corporate back east. I put in an online…read morerequest over a week ago and paid the $99 to have 10 banker boxes of data shredded. The online forms asked me what dates I wanted and I gave them a week window. It took them halfway into that window timeframe to call me back and ASK me what dates I wanted. When I said you have 2 days left or I'm canceling, they said they had to check with another department and call me back. They called back the next day and said they would come the next day, Friday. I asked for a window on Friday, morning, afternoon, evening? They said they would have to call back. It's Friday, I've been on hold for over 15 minutes to find out the window. This is the second time I called. The first time was when I tried to schedule by phone and got no one after 15 minutes. I should have gotten the hint. Customer service is non-existent. Makes me wonder about the quality and security of my data.

From the owner: Iron Mountain Data Centers operates a global colocation platform that enables customers to build…read moretailored, sustainable, carrier and cloud-neutral data solutions. As a proud part of Iron Mountain Inc., a world leader in the secure management of data and assets trusted by 95% of the Fortune 1000, we are uniquely positioned to protect, connect and activate high-value customer data. We lead the data center industry in highly regulated compliance, environmental sustainability, physical security and business continuity. We collaborate with our 1,300+ highly regulated customers to build and support their long-term digital transformations within our global footprint spanning 3 continents.

guys are great, i brought in my Imac no issue so far with the Imac, at least I know where to…read morebring any computer if needing some tlc with it . guys tel you the truth what you need and does not charge you on something extra just to make extra cash Thank you,

Mark was so helpful in fixing an issue that I've been dealing with on my MacBook for months! I…read morenever thought I was going to get it resolved but he had it up and running within minutes. Thank you so much Mark!

After being jerked around by Best Buy's "Geek Squad" I ended up going to Data Doctors (SE corner of…read moreFLW & Thompson Peak next to the Water Store) who I now highly recommend. The Geek Squad apparently couldn't handle the extremely complex swap out of a simple fan (note the sarcasm) but the Data Doctors got it done in 2 hours. What's funny is that Geek Squad said it COULDN'T BE DONE. Well, I guess they were wrong. Data Doctors got it done on the same day. They swapped out the fan in 2 hours without a single issue. Yes they do charge more than Geek Squad. I guess you get what you pay for. Also, there is no waiting time at Data Doctors. You walk in and someone is helping you almost immediately.

The techs at this location are really well trained. In particular, Jackson is patient,…read moreknowledgeable and sticks with the issue till it is resolved.

Carlos was very professional and efficient , the service was great,…read more My computer and all my system are running smoothly, i own a small business, this was my second time working with Carlos, a real professional, I recommend this company

Carlos cleaned up my 8 year old laptop and installed a new hard drive and it now runs like new for…read morejust a few hundred dollars!! And best of all he did it all in just a few days. Super nice guy!

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

AARON IS THE BEST! I highly recommend him for your computer needs--especially when it comes to any…read moreviruses or malware. This was my experience: I work from home as a writer/editor/social media marketer, so my computer is vital to my business. A few nights ago I had a pop-up stating that it had been infiltrated with malware, and that I needed to call a number immediately. Me, being an idiot, DID call (to anyone who this happens to, DO NOT CALL THAT NUMBER), and reached a man who claimed to be "Windows Support." I soon realized (AFTER I'd given him remote access to my computer to "clear the malware") that it was a scam, and I was terrified that my information had been stolen/viruses and malware were in my system. I called Aaron the next morning and he immediately scheduled me, and stated if I wanted him to put an antivirus on my computer, he would do so. He calmed me and sounded very confident and assuring, and I felt so much better immediately. I met him at a nearby Safeway (he works from home) and gave him the Norton antivirus code (his recommended program) and he said he'd have it completed in a few hours. Aaron called me that afternoon promptly to say that everything looked good, that he had scanned and found no malware, and had installed the Norton. He had quoted me for 1-2 hours at $60 an hour (very reasonable, I called another company and their price was that PLUS travel fees). He said he would never go over $120, even if it took him longer, and for this job it ended up just being the $60. VERY reasonable for my peace of mind, Aaron's kindness, promptness and assistance with scanning my computer for viruses and installing the antivirus. He sat with me in Safeway when I retrieved my computer and gave me lots of tips on how to run my computer more efficiently, which browser to use, useful ad-blockers, and even emailed me that evening with his recommended plug-ins. AFTER I'd paid him already, he was still emailing me tips and even texted me to see how everything was going! Even better, my dad was afraid my bank account information might've been compromised so I texted Aaron the next day to ask his opinion and he called me immediately, detailing his advice and expertise on the topic, urging me to call him if I had ANY other questions or issues anytime. By far the best guy to contact with any computer needs, and especially if you are worried about something like viruses, malware or compromised info. HIGHLY RECOMMEND.

Aaron responded to my request quickly and talked me through a potential solution on the phone as we…read morewere having difficulty coordinating schedules for him to come to my home and resolve the issue (I was the issue with scheduling a time). Anyway, Aaron proposed a solution over the phone that ended up resolving my issue after I'd spent several hours trying to figure out in my own at no charge. Seems like a person that genuinely just wants to help people. Great person, knowledgeable and friendly way of relating comes through in any interaction with him. Next time anything comes up, I'll be sure to give him a call!

I can totally recommend Kevin Defoe, owner of Peak Computer Care in Scottsdale. I had a problem…read morewith my Windows desktop PC, which wouldn't boot after a failed upgrade, and called on a Saturday morning based on the good Yelp reviews. Kevin created a Windows 10 boot disk for me and came to my home within an hour of my call. He is very knowledgeable and charming, plus good value considering his expertise. I was soon up and running again. HIghly recommended!

Kevin is outstanding. He got my Dell Latitude up and running better than ever. It needed a new hard…read moredrive and he was able to save most of my files. Don't waste your time and money going somewhere else. Very fair pricing. Thanks Kevin!

I called in and had questions on why my HP G6 pavilion was running extremely slow…read more After explaining the steps I took to remedy and telling them how old/used the hardware was, they were able to help me with diagnostics over the phone. After a while I was told that the computer was probably just starting to reach its point of being obsolete. (This was after performing factory rests, BIOS updates, etc... to no avail) Anyways, I found them very helpful and they were willing to be of assistance free of charge since my computer was beyond repair. I though that was very sincere and appreciated it. Highly recommended Thanks guys! EDIT: This review is old, but still accurate! I guess I forgot to post it!

Called several times and left messages. They never answered the phone or returned my call.read more

I initially went to geek squad at Best Buy. After waiting for 30 min with nobody even acknowledging…read moreme, i found this place through Google. Someone answered the phone right away and once I was at the location it look less than 10 min to get all my info. I got a call within the hr as promised with a quote for repair. The cost was reasonable and I picked up our laptops same day! I will be going here first next time and not waste my time over at geek squad! Everyone I spoke to was very nice and felt like great customer Service.

My laptop was always shutting down whenever I tried to open google, a file or an app. They repaired…read moremy laptop due to faulty RAM and updated from 8 GB to 16 GB.

Thank you Vincent! I called Data Doctors on Pinnacle Peak…read moreand PIMA and spoke with Vincent; a courteous, knowledgeable and professional PC repair tech. After some dialogue, it was decided that the laptop needed to be brought into the shop. Vincent said he would try and repair / return my laptop by the weekend, which he did. Vincent informed me of their PC monthly care program and how it could save me money, not only on future repairs but on this repair as well. I joined the Data Doctors PC Care Club, as I feel it was the most cost effective and beneficial thing to do! My laptop was back in my home office humming along by the timeline quoted. My entire experience with Vincent and the Pinnacle Peak store was excellent! Thank you Vincent for providing professional, efficient and courteous service! Colleen S

I was pretty impressed with these guys…read more Over the years, I've collected several hard drive from older computers that were deposed of and they provide a disposal service for a fee. One of my recent problems was a backup for my current PC that didn't recognize it anymore. They provided several suggestions and I was impressed with there professionalism!