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    Hello Kitty Cafe

    3.8 (254 reviews)
    Closed 10:00 am - 9:00 pm

    Hello Kitty Cafe Photos

    Business Info

    HELLO KITTY CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Touristy
    Trendy

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    Recommended Reviews - Hello Kitty Cafe

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    Reviews With Photos

    Treats
    Shiela T.

    5 Stars! 5 Stars! 5 Stars! This may just be my childish enthusiasm and how I felt like an 11 year old girl again coming here and seeing everything presented in the most charming possible way. The plate settings, the napkins, the teapot, cups and the tiered hors d'oeuvre display - EVERYTHING WAS IN THEME - emblazoned with the Hello Kitty logo or shaped like the character. It brought out this excitement in me that I wasn't expecting and I'm still reeling from it hours later. This might be stretching it but I had more fun at this tea time than I did in London when my husband and I went for High Tea at the Marriott overlooking Big Ben! And it was far less pretentious! Eventhough I think this may have been just a bit more expensive - but "wow" what a great time! To top it off I had the company of my two daughters - it was a total 'girls only' kind of affair and I'll never forget it. The chicken salad sandwich was one of my favorites amongst the offerings. The macaron with the raspberries was another delicious treat. I honestly wish they sold the display stand and all of the plates - I would have been all over that! This is something you should do with your girls atleast once - it was a joy!

    Abigail Joy Y.

    I'm an avid fan of Hello Kitty through and through, so when I heard they were opening a cafe, I just had to go visit it, even if it's far! This cafe is located at the Valley Fair mall. When we got there, there was a long line like I expected it to be, but it went by quickly. They have a variety of baked goods and iced/hot drinks, and blended drinks. I ordered the Strawberry Cloud Matcha and macaron set. For merch, I got the HK blanket, and it's my favorite! You can also opt for an afternoon tea and evening delights in the bow room; however, you need to make reservations. I'd definitely want to try that experience in the future.

    My bag of purchases
    Diane W.

    I stopped here today since it wasn't busy. It's my first time trying out the Hello Kitty Cafe. It's decorated so cute. I have loved Hello Kitty since I was a little girl. It's definitely nostalgic for me. I checked out the menu. They had a lot of options of drinks, sweets, and Hello Kitty themed items. They are celebrating their 10 year anniversary of the first Hello Kitty cafe. They had a special offer happening. If you spend $25 or more, you get a free Hello Kitty Lunar New Year bag. If you spend another $10 you also get a Hello Kitty bookmark. I was being helped by an employee, named John. He was very kind and took good care of me. I decided to get the mango iced tea. I asked if they could make it less sweet, and they had no problem accommodating me. I also ordered a strawberry cake and apple pie to go, as well as a 10 year anniversary Hello Kitty keychain. I did receive the free year of the horse lunar new year Hello Kitty tote bag and bookmark. We will be trying out the desserts tonight. Overall, I had a great experience today and appreciated the excellent and friendly customer service I received from John. I look forward to returning.

    Phoebe T.

    Overpriced & overhyped. You're paying basically for aesthetics & not the actual taste itself. Everything is OVERLY sweet. The iced vanilla latte tasted water down. The icing was super sweet, the cake itself was moist & the only thing decent. Macarons, too sweet - even the lemon flavor. For 3 desserts, 1 coffee it was around $45. I'll pass, I'd rather get real dessert at Whole Foods for cheaper & better tasting.

    Menu
    Jennifer D.

    Came on a Saturday night. There was no line so was able to get attended pretty quickly. I remember the previous hello kitty cafe in the Santana row spot. So I was excited to compare. I got their chocolate cake, which was nice and fresh. My partner got their apple pie, they did liked the flavor but did not like that it was served cold. We waited to get home to warm it up in the oven. The strawberry lemonade is pretty sweet. But would be nice on a hot sunny day.

    Peek inside the "bow" room
    Jade T.

    One of the newest shops tapping into a beloved Japanese premium culture brand is now up and running at a popular shopping mall. Hello Kitty and Friends have been a collector thing since the 1970s. Even in the 21st century, the bow-wearing cat-headed girl -- she is actually not a cat, per canon -- remains a robust joyful immediately identifiable international brand. Btw. Do not come at me with "huh why come how she ain't a cat she has a kitty head ohh she stands upright....." I do not know; that's how they created the lore, so just please, for My Melody's sake, contact Sanrio. Arigato.. alrighty. The Café is a concept that lets guests of all ages immerse into the princess pink world of HK and her pals. Perfect for booking a special event for children of all ages. Reservations are needed for a tea service in the tea / dining room. Was here to get holiday presents. Did not really sample or eat anything although they kept busy vending beverages and snacks and treats. The young cashier was very helpful as she brought out each item I wanted to consider buying as gifts. Answering all my questions about the various memorabilia, the store itself, etc. In the end, I got some things that ought to delight the recipients. Store itself is cosy, with a small counter, display case and payment register. The actual Café section is cordoned off, and it looks like a large dining room, much larger than the front of the shop. "Have a Sweet Day" is the motto here. OK that's about it. Enjoy. Have a sweet day and sweet holidays.

    Susan L.

    My Bestie and I enjoyed an afternoon tea at the Hello Kitty Cafe in Santa Clara. The café is located at the Valley Fair Mall. It is near Bloomingdale's, on the second floor. Parking is plentiful. I highly recommend reservations since there's only limited tables in The Bow Room. We had excellent service from Tin. He was super helpful in taking pictures of us. The finger sandwiches and mini sweets were delicious. They make the food at the store. Our favorites were the chicken croissant sandwich, the egg salad tart and scones with soft butter and jam. We sipped on hibiscus and pomegranate hot teas, both were delicious. My favorite was the hibiscus tea. This is a must "DO" if you are a Hello Kitty fan or lover. The price is $70 per person. When you get the bill, they automatically charge 18% gratuity and tax.

    Saysamon M.

    Such a cute experience. Came here for a birthday. The decor is cute, staff is nice and coffee is really good! Tiramisu was delicious as well. Cute merch to purchase as well

    Alex T.

    We got the anniversary mug which is so cute and a must for any hello kitty fans. . They had a lot of merchandise which I was surprised it wasn't sold out. . The tea room is reservation and I think it's like 50 per person. It's an experience I want to do in the near future. . They have your coffee drinks and lemonade drinks too. They have your cute hello kitty face on the hot latte drinks. . Overall ambiance is a win for hello kitty fan. If you are a fan this spot is a must. Thanks for reading and have a yelptastic day.

    Birthday Soft Serve
    Geanna T.

    I originally reserved the Bow Room for an Evening Delights session for seven people, but one guest had to cancel last minute due to illness. The staff at Hello Kitty Cafe were very understanding and quickly helped adjust our reservation. Overall, Hello Kitty Cafe is really all about the experience. It's on the pricier side, and the food and drinks are just okay. However, that's to be expected from a themed character cafe. I came in with low expectations and enjoyed it for what it was. Where they truly shine is in their service! Our server (I believe his name was Daniel or David) was incredibly kind and helped make this a special birthday celebration. He even surprised me with a soft serve topped with a candle on the house. The aesthetics were also amazing. Hello Kitty details were everywhere, from the decor to the tableware. It was all very cute and well put together. Personally, I probably wouldn't visit often unless bringing children or guests who love Hello Kitty, as the novelty is a big part of the appeal. Still, it was a charming and fun experience, and I really appreciate the staff for making it memorable!

    Macaron
    Nina Z.

    Very cute but taste-wise whatever and pricey. In order of most disappointing to least disappointing: The strawberry cake - the buttercream frosting was separating from the cake. We did not finish this. The apple pie - served cold/lukewarm - dough was stuck on the bottom of the mini-pie tin and might've been better if the pie had been served warm. McDonalds' apple pie beats this. The macaron set - not bad. Comes in five different flavors. Perhaps the tea experience would've been a better experience.

    Evening Menu
    Lisa N.

    I visited the Hello Kitty Café for my birthday and did the evening tea experience. The café was super cute with fun pink decor and really detailed desserts. I had the strawberry tart and a hot chocolate, and my friend got the tiramisu. Everything tasted great on its own, but together it was a little too sweet. It was interesting that the evening tea didn't actually come with tea. The server was really kind, and they even brought out strawberry vanilla ice cream with a candle for my birthday, which was a sweet touch. It is a bit pricey for what you get, but overall it was a fun and cute experience for a special occasion.

    Outside window 2nd floor
    Thao V.

    We got the afternoon tea for two. It was definitely pricey, I wish there was a real hello kitty mascot to take pictures with. The service was quick and friendly. Love all the hello kitty decor here.

    hot chocolate

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    Ask the Community - Hello Kitty Cafe

    How to make reservation?

    There's a website https://www.exploretock.com/hello-kitty-santa-clara

    Does the cafe have high chairs for babies ? Do they allow strollers inside the cafe for tea service?

    When I was there in July there was no seating in the cafe. It's a small kiddy corner area of the mall.

    Do they have a phone number?

    They don't take phone calls. Reservations can only be made through https://www.exploretock.com/hello-kitty-santa-clara

    Does the hello Kitty Cafe sell the tea set?

    I don't think so

    Do they take reservations? And maybe plan for a birthday party here?

    They only do reservations for the afternoon tea service or evening delights service in the bow room. This is the booking website.… Read more

    How much is the afternoon tea tower?

    $70 per person I believe

    Where is the best place to park? At which end of the mall is it in?

    It's right in the middle of the mall. I parked right outside of Marugame and it was a short walk.

    Does the sit down afternoon tea have egg free options for those with egg allergies? How do we request it if they offer it?

    Are the lines really long right now? When is it the busiest? Do we have to make a reservation to come? How long does it take to get inside?

    Rezzies are only for the tea service and evening dessert service. The cafe is first come, first… Read more

    How do you make a reservation?

    https://www.exploretock.com/hello-kitty-santa-clara

    Do they task cash?

    No, cashless

    What are the hours of operation?

    Monday - Sunday (10 AM - 9PM)

    What are their hours for today?

    10AM-9PM Monday-Sunday

    View All 15 Questions

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    KitTea - Noodle (around with unlimited teas)

    KitTea

    (1.1k reviews)

    $$

    Mission

    Came here for the Neko Oji-san collaboration, as that's how I learned about the cafe (I love the…read morecomedy short form manga online, check it out!). Parking nearby is horrendous, super busy even on the weekdays before the rush hour so I can't imagine weekends when people are out or other high traffic times. Get ready to make some rounds and pay for parking and be careful since there's very specific signage and times. The cafe itself is cute and cozy. Front area is a gift shop with lots of cat themed gifts and goodies like keychains, stickers, and such, and also some items from local and small artists too, which is neat. The cafe also has community events like movie showings ("The Cat Returns" was one of them which is a great choice) and cat yoga. If you're local, you can also get a time stamp if you are a frequent visitor. Definitely follow their socials for more information. There's reservations online and you can also do walk ins if it's not super busy. You can book for a 55 minute visit or a 30 minute visit. PRO-TIP: There's a discount for students, so if you want to be surrounded by some feline friends while you study or relax, great place to do so. You can hang your coat on the rack and there's a mini shelf area for your shoes. So you gotta walk in with socks! With each visit you can either get a hot cup of tea or a cold can or box drink from their fridge (sparking water, juices, etc.). Very refreshing and you can enjoy it in the cat area too. Sanitize your hands before and after visiting. There's lots of cats hiding around, sleeping, walking around, and some are super friendly and will go into your lap. There's toys you can play with the cats with and there's a wall of adoptable cats. Lots of seats or you can opt to sit on the floor with the cats too. There's relaxing lo-fi music throughout too. Pretty cool that they rescued 2 cats from Qatar and neat that we got to see them. As with all cats, some can be a bit spicy but it's usually just a warning teeth rub. I own cats so there's nothing new. I'm horribly allergic to the cat that specifically lives in my house, but I didn't get an allergy here, meaning that the cats are clean and well taken for. My favorite was a large sleepy orange boy, Ron (permanent non-adoptable resident) that was hanging out next to me the entire time.

    The cats here are so cute!! Theres so many of them and they do not feel stressed at all. We stopped…read moreby a Friday afternoon and opted for the 30min session which I don't remember seeing available as an available option if reserving online. We didn't have any trouble walking in though and we were the only ones inside for most of the time. You get to choose a beverage of your choice from the fridge. They're mostly sparkling waters. We took off our socks and found a table to sit at. Some of the cats came up to greet us when we were sitting. There are also toys available for you to use to play with them. Many of the cats were napping or lounging around but don't mind if you come up to sit next to them and give them pets. There were all types of cats and some of them are actually available for adoption if you happen to fall in love with one!

    Stonemill Matcha - 2024 Christmas Strawberry Matcha Cream Pie (sliced) (12/2024)

    Stonemill Matcha

    (1.7k reviews)

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    Mission

    Came here to try the Japanese breakfast! They only offer it on weekdays for dine in only and they…read morehave a limited quantity, so be sure to come early. Our group came around 1pm and was able to grab the last 3 sets. Our party of 6 was able to share the 3 sets and feel relatively full. There was a range of dishes, of the selection the tempura and the silky eat was quite delicious. We found the Napa to be a bit floral for our taste but a perfect palette cleanser. The staff were the sweetest and combined tables together to let our party sit together. They even put a candle in the matcha tart for my birthday!

    Although I ordered a matcha latte to takeaway, clearly everyone else had a different memo! The café…read morewas full of couples eating, drinking matcha and chatting away - and the doors hadn't been opened for long! My matcha latte was very flavorful (grassy & bitter) and beautifully shamrock green. Oat milk was the only alternative milk so I chose it. The female cashier seemed hurried to take my order then shoo me outside - annoying since it was still chilly. But I could see she was doing double duty as a server and cashier (dealing with walk-in customers and delivery pick ups). Luckily, I didn't wait long for my matcha latte. A Plus: One of the two the outside folding tables was available - yay! Stonemill Matcha is one of the few cafe's focused on matcha with a lovely indoor café space...if only I had time to stay & relax.

    Voyager Craft Coffee - Front entrance

    Voyager Craft Coffee

    (419 reviews)

    $$

    North San Jose

    I reviewed the spot before, but I have to update it for one of their seasonal pastries…read more There's plenty of seating indoors and out, the service is always efficient and often friendly, and the coffee selections I've had are always on point. I'd give their drip, Ube latte, all pour overs a 5/5. It was a late afternoon so I went for a latte decided to treat myself to a pastry since I had inadvertently skipped lunch. I enjoy their gluten-free pistachio cake, but buy chocolate cookie looked enticing. Dubai chocolates are really saturating the market these days and if I'm being honest, some of the versions just aren't any good. However, knowing that the baked goods here are a great quality and based upon the look of itself I decided to give it a try. Wow! This was a perfect balance of chocolate and pistachio, made with real ingredients. The cookie had both taste a slight crunch and a moistness in the interior. For those who like to dip their cookies, dipping this into the Ube latte was definitely next level.

    I am sorry to say that it was cute, trendy, popular, and average. Maybe I got the wrong drink since…read moreit is no longer on the menu, but I ordered a cayenne-forward (too much) iced oat latte (Bali; $7.50), and my friend found the ube latte to be beautiful, but too sweet. Or maybe it would be preferable with chili or paprika? Dropped in on a Friday midday after flying in from SoCal, and there was not a seat to be found. Looked like students were parked there for a while. They had some cute stickers. My favorite item was a lunar-new-year celebratory sesame orange cookie that I enjoyed the next day for its unique flavor. Workers were accommodating in making this off menu/old menu drink. I would like to give another location a try someday, since my local friend did recommend this place for a coffee run!

    Hello Kitty Cafe - themedcafes - Updated May 2026

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