Be careful there are cowboys out there, misdiagnosing and trying to rip people off, selling them a…read morenew system they don't need, good job I'm a property manager and laughed when two other companies came out and said we needed a new heater system and the quote was $11,000-$17,000. Cascade were honest and fixed for $155, The tech Peter was fantastic, punctual, and knowledgeable. Would highly recommend.

We have an older gas fireplace and had one repair guy from a different company tell us it couldn't…read morebe fixed. When we called Cascade Heating Jeff not only found parts, but was quick to order and have them installed. I appreciated that they were not in a hurry to make a sale of a whole new fireplace, and felt like they were working in our best interests. When there was a problem they came out right away to diagnose and fix the problem. Brandon the technician, was great at explaining the problem and figuring out a solution. We will definitely do business with them again.

our technician, kyle, performed the 6 month service on our aging system...he was very personable,…read moreprofessional and knowlegable... mtn view has kept our system running well for 16 years! their company is appreciated...

We are absolutely over the moon with how fantastic Willie was in all aspects of our Lennox furnace…read moreand heat pump installation. He brought space heaters to keep us comfortable during the installation. He was on time, polite and has a high level of customer service. We would HIGHLY recommend Willie and Steve who met with us to choose the furnace and heat pump. Mountain View truly cares about their service and customers. Fair pricing with rebates we wouldn't have known about, both Willie and Steve both spent as much time as we needed. Service was so fast and they did everything that was promised.

They were wonderful and honest. I would highly recommend them and will be using their service again…read morenext time. No need to go anywhere else for chimney services.

Showed up exactly on time and fixed my gas fireplace. I've done it myself, not an easy job. From…read morenow on this is the call I make. Price was fair. Service excellent. That's about as good as it gets.

Just opened my furnace filter compartment from the last visit by quality heating in January to…read morereplace my filter. Was shocked to find a 1" filter in a 5" slot. What the heck? Called for a remedy and to try and understand and the gal said "oh that's no problem!" and I was like "it's a problem, I don't understand why the wrong filter is installed". She said they didn't charge for the filter and they could send someone out to fix but they would need to charge for the correct filter. I said "let me get this right, you put in the wrong filter and now you want to come back and put in the correct filter, but I have to pay for it?" She said maybe the smaller filter was placed as a temporary filter. But it wasn't noted and if it was temporary it's been close to 5 months so she apologized for the mistake but was unwilling to do anything meaningful. I asked if there was anything they could do and she kept saying they could install the correct filter as a cost. So I'm done with these guys. Installing a 1" filter in a 5" slot can do damage to a furnace. It doesn't seal properly and the surface area of filter is 4-10x less - so it clogs up much much faster.

Today Rick Larrabee of Quality Heating came to the house and did a very thorough assessment and…read morecleaning of the heating and cooling system. I send a huge thank you for a super job of taking care of all that was essential. Thank you Rick.

Ian responded to an inquiry for a project involving our OTR microwave vent. I was actually straight…read moreup turned down by the some of the big HVAC outfits in town for this work. Ian was super helpful, upfront with the estimate/timeline, and able to squeeze me in earlier than planned. He showed up on time, got the job done quickly, and did extra installation outside the scope of work. Really great experience, will definitely be reaching out to Ian again for future HVAC needs!

Quick response from them off of Yelp. Showed up right on time and had our situation resolved in…read moreabout 1.5 hours. Their cost was less than buying (2) window units. Would definitely recommend them.

Jose was great diagnosing and explaining and getting our pellet stove running again! He was…read morepunctual, professional, and friendly. AlWill be having him come out again to service and clean our pellet stov.

Excellent service from beginning to end. Local and family…read moreowned, much better than the big companies. They're pricing for me was literally thousands dollars less than the big stores. Corporate America could learn from this company.

Stanley and his son Kyle are very professional and honest. They added and installed Central AC to…read moreour home in 2021 and recently (March 2026); replaced our 26 year old water heater with a tankless unit! Very happy with their work!

Wow - it's been over a decade since I first reviewed these guys. In the last 10 years Stanley has…read morebeen here a few times for various issues that have come up. He's always fast and reliable. I doubt that there is anyone in Central Oregon that does a better job.

Perfect, caring service. Buy the Green Shield package!…read moreJax did a fast, economical repair

Hands down the sloppiest, most disorganized company i've ever worked with…read more I have been without AC for almost a month now. We have had least 8 separate service calls, new technician almost every time who has no idea what is going on. Every time I call the office they are clueless without notes and not helpful. After maybe 6 visits, they send the "Service Operations Manager" who figures out the issue, orders a part. It sits in the warehouse for a week. When I call the office for an update for the 20th time, they tell me oops they forgot and send another guy out to install it. He comes out the next day to install it and what do you know oops again, that was the wrong board (after installation) and the "Service Operations Manager" is no longer with the company (this is all within about a week). Mind you, these guys have already charged me 360 bucks on the first visit for only changing the filters and assuring me this is the problem. Time for a second opinion and honestly need to have the whole system inspected because this company did the original install I am not sure if my house is going to randomly blow up due to their incompetence. BUYER BEWARE Update: Had a new company come out (shout out to Diversified Heating & Cooling) who figured it out within an hour the next day after posting the review. Turns out this company pinched a wire when they did the installation. Took them 8 visits and they were fully prepared to replace both control boards on the condenser and all along it was a pinched communication wire under the air handler. Morons!